Login problems/general crashing

[SE_James]

Trinst,

We’re sorry for the problems you are experiencing trying to play FINAL FANTASY XI, and we’d like to try to help you resolve it. However we will need more information from you before we can try to resolve your issues. When posting on the Technical Support forum, please be sure to follow the general forum rules on posting, to ensure that you’re providing us with enough information for us to provide assistance.

The general forum rules can be found at this link:
Welcome to Forum: Technical Support!

[Ardra]

Trinst,

We’re sorry for the problems you are experiencing trying to play FINAL FANTASY XI, and we’d like to try to help you resolve it. However we will need more information from you before we can try to resolve your issues. When posting on the Technical Support forum, please be sure to follow the general forum rules on posting, to ensure that you’re providing us with enough information for us to provide assistance.

The general forum rules can be found at this link:
Welcome to Forum: Technical Support!

I've seen how you guys at SE "respond" to your customers with this particular problem. You're going to tell them it's their ISP, port, modem, or in some way try and put the blame on them. Most of these players don't go messing with their settings wildy and randomly like Square obviously thinks we do. Most of these players have had their current setups/systems for multitudes of years. Plainly and simply, it's on your end, Square. Fix the problem. Most of it is centered around Jeuno. I don't think this is in any way coincidence. I do believe in coincidence, but not on large-scale. I understand that Sqaure lost alot of money on the failure that is FF14, but that's not justification for blaming customers when your system/programming/servers are flwed and failing.