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  1. #91
    Player Teraniku's Avatar
    Join Date
    Mar 2011
    Location
    Windurst
    Posts
    672
    Character
    Teraniku
    World
    Shiva
    Main Class
    WHM Lv 99
    I understand everyone's frustration, but seriously They're trying to attract new players, which is why the hat only works from lvl 1-30. That's why it's included in this collection. I could use the hat, but I can use the $20 better someplace else. Lot's of wailing and gnashing of teeth in this thread, oh and an overblown sense of entitlement from some posters.
    (2)

  2. #92
    Player Coldbrand's Avatar
    Join Date
    Mar 2011
    Posts
    472
    Character
    Golovko
    World
    Leviathan
    Main Class
    DRG Lv 99
    Yeah, how dare we expect ethical business conduct from the person that gets our money on a regular basis. So indignant of us.
    (15)

  3. #93
    Player Kaych's Avatar
    Join Date
    Mar 2011
    Posts
    210
    Character
    Kaych
    World
    Asura
    Main Class
    SMN Lv 99
    Quote Originally Posted by Coldbrand View Post
    Yeah, how dare we expect ethical business conduct from the person that gets our money on a regular basis. So indignant of us.
    <3 Just <3 this ^_-
    (2)
    Its sometimes best to agree to disagree ^_-
    -----
    "/sigh factor" is when:
    - You are asked to set your HP when you already have your HP set the place you exit. O.o?
    - You need to repeat a quest a 100 times in order to cap your fame >_>

  4. #94
    Player Teraniku's Avatar
    Join Date
    Mar 2011
    Location
    Windurst
    Posts
    672
    Character
    Teraniku
    World
    Shiva
    Main Class
    WHM Lv 99
    Quote Originally Posted by Coldbrand View Post
    Yeah, how dare we expect ethical business conduct from the person that gets our money on a regular basis. So indignant of us.
    How are they being unethical? We pay the sub fees, they keep the servers up, that's the deal. Ya the same unethical SE that waived a month of service fees because they had to shut the servers down for 2 weeks because of a national disaster. Not charging monthly fees for for XIV until they get the game up to snuff. Oh, that's right, it's only unethical when you don't get something you want. My bad.
    (4)

  5. #95
    Player Coldbrand's Avatar
    Join Date
    Mar 2011
    Posts
    472
    Character
    Golovko
    World
    Leviathan
    Main Class
    DRG Lv 99
    It's unethical when they give people something special for buying the same thing you did in a different package that would otherwise be virtually indistinguishable and basically is a not so subtle way asks their consumers to buy an exact copy of what they already have for reason. Stop being an apologist for bad business.
    (8)
    Last edited by Coldbrand; 04-29-2011 at 09:15 AM.

  6. #96
    Player Unaisis's Avatar
    Join Date
    Mar 2011
    Location
    under your pillow
    Posts
    121
    Character
    Unaisis
    World
    Fenrir
    Main Class
    THF Lv 99
    Quote Originally Posted by Coldbrand View Post
    It's unethical when they give people something special for buying the same thing you did in a different package that would otherwise be virtually indistinguishable and basically is a not so subtle way asks their consumers to buy an exact copy of what they already have for reason. Stop being an apologist for bad business.
    ^ i think that this explains the feeling i got in my lower gut when i read about the new 11 bundle
    (3)

    http://www.youtube.com/user/koga41

  7. #97
    Player Kimble's Avatar
    Join Date
    Mar 2011
    Posts
    817
    Character
    Jimb
    World
    Asura
    Main Class
    COR Lv 99
    So I guess no one had fun with abyssea the last like, 9 months its been out? lol
    (5)

  8. #98
    Player Randwolf's Avatar
    Join Date
    Mar 2011
    Location
    Windy
    Posts
    429
    Character
    Randwolf
    World
    Sylph
    Main Class
    BLU Lv 99
    If you want a prime example of how this works, you can see it in any business. Take any store that provides some sort of merchandise and has an established clientele. Grocery stores are good examples. They use frequent buyer cards. The longer you stay, the more points you have, the more things you can get. New customers still get the discounts. But, they don't have the points to get other things, such as special items or special discounts. But, they will if they stick around. There's a reason that most businesses will hand long-time customers with a problem to the manager immediately.

    The goal of any business is to keep long-time customers happy. The longer they are customers, the happier you try and make them. Because, they have a pattern of buying at your store. Also, when the competition comes along, you don't want your long time customers thinking they could get treated just as well, if not better, at your competitors.

    The rule of thumb for business is you don't want to make loyal customers feel like they are lesser valued than new customers. I buy all my dog stuff at a small 'mom and pop' style store. They know me by name. While the store is well-stocked, there are occasions when they don't have something. Even though I know I could probably get it immediately, and maybe cheaper, at one of the pet super stores, I simply have them order it and wait a couple more days. Now, if I felt I was just a number to them or, they left me hanging because a new customer walked in, I'd be shopping at the pet super store. Probably not the first time they did it. Since, I would assume from our long relationship that there must have been a reason. But, after a couple displays of that, I wouldn't shop there anymore. And, if the roles were reversed, I'm guessing the new customer wouldn't be back a second time.

    So, while a pet store and a game are two different things, the bottom line in business is that your long-time customers should never feel second best. And, in fact, your long-time customers should feel they get treated a step above a brand new patron. Especially, when the item you're giving your new customer costs you nothing to provide.
    (9)
    All Jobs 99
    GS 54, BS 50, Alch 60, Bone 57, WW 60, Cloth 53, Cook 60, LC 60, Fish 51
    Playing Since NA PS2 Release

  9. #99
    Player Kimble's Avatar
    Join Date
    Mar 2011
    Posts
    817
    Character
    Jimb
    World
    Asura
    Main Class
    COR Lv 99
    So, I guess, you all feel you should also be given any special event items that have been given for attending Vanfest, etc?
    (3)

  10. #100
    Player Randwolf's Avatar
    Join Date
    Mar 2011
    Location
    Windy
    Posts
    429
    Character
    Randwolf
    World
    Sylph
    Main Class
    BLU Lv 99
    Quote Originally Posted by Kimble View Post
    So I guess no one had fun with abyssea the last like, 9 months its been out? lol
    You are so totally off-base it's ridiculous. Perhaps, if we had been given it for free and/or not charged to play, we really would have no basis for complaint. Instead, for nine months more than brand new people, we've been giving S/E money each month as well as paying full price for the add-ons.
    (4)
    All Jobs 99
    GS 54, BS 50, Alch 60, Bone 57, WW 60, Cloth 53, Cook 60, LC 60, Fish 51
    Playing Since NA PS2 Release

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