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  1. #1
    Player Alhanelem's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    11,174
    Character
    Tahngarthor
    World
    Shiva
    Main Class
    SMN Lv 99
    Quote Originally Posted by Sirmarki View Post
    As mentioned in the last thread - you need to use the template.
    this is tech support, where something like this should be, so its fine.

    I'll repost what I said before tho-
    Generally this is caused by corrupt files, or conflicting external tools (which are a TOS violation)

    Try running the game vanilla without any external tools and see if that helps, if you were using any. Otherwise, I'd advise doing a file check. Reinstall the game to a different drive, and use the default folder path.

    Also, no matter how amazing your gaming rig is, you need to post your specs, there is always the possibility that some specific hardware doesn't like the game for whatever reason, so you can't just say "it's not a PC issue becuase my PC is a gaming god."

    It could also be corrupt user data, so I would reccomend backing up your local user data (which stores your map markers, macros and other locally-stored data) and then delete it so the game re-generates default files.
    (0)

  2. #2
    Player Falo's Avatar
    Join Date
    Jun 2023
    Location
    Florida
    Posts
    5
    Character
    Phatalphlaw
    World
    Asura
    Main Class
    WAR Lv 99
    I will try that all again, the only thing I did not do is try a different drive.

    Definitely not a Gaming God tho lol.

    PC Spec: Intel I7
    1 TB SSD
    Windows 11
    4 cell- 70 wh
    16 G RAM DDR5 SDRAM
    Nividia GeForce RTX 4050 6GB

    I appreciate the help.

    Also I do not use any external tools, like windower or anything.
    (0)

  3. #3
    Player Sirmarki's Avatar
    Join Date
    Dec 2013
    Posts
    1,572
    Character
    Sirmarki
    World
    Asura
    Main Class
    WHM Lv 99
    Quote Originally Posted by Falo View Post
    I will try that all again, the only thing I did not do is try a different drive.

    Definitely not a Gaming God tho lol.

    PC Spec: Intel I7
    1 TB SSD
    Windows 11
    4 cell- 70 wh
    16 G RAM DDR5 SDRAM
    Nividia GeForce RTX 4050 6GB

    I appreciate the help.

    Also I do not use any external tools, like windower or anything.
    Did you run the Playonline File Check?
    (0)

    Sirmarki, ex-Fenrir, a young warrior, in the heyday.

  4. #4
    Player Falo's Avatar
    Join Date
    Jun 2023
    Location
    Florida
    Posts
    5
    Character
    Phatalphlaw
    World
    Asura
    Main Class
    WAR Lv 99
    I did check the POL file, I uninstalled and reinstalled on a different drive as suggested and it worked! Thank you Thank You all! Super happy
    (0)

  5. #5
    Player Alhanelem's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    11,174
    Character
    Tahngarthor
    World
    Shiva
    Main Class
    SMN Lv 99
    Quote Originally Posted by Falo View Post
    I did check the POL file, I uninstalled and reinstalled on a different drive as suggested and it worked! Thank you Thank You all! Super happy
    There's a good chance this was because of corrupt user data. If you go into the game's folder you can find it, the folders aren't intuitively named but you'll have one for each character you've logged in with. Deleteing these files may solve the problem should you encounter it again.
    (0)

  6. #6
    Player Sirmarki's Avatar
    Join Date
    Dec 2013
    Posts
    1,572
    Character
    Sirmarki
    World
    Asura
    Main Class
    WHM Lv 99
    Quote Originally Posted by Alhanelem View Post
    this is tech support, where something like this should be, so its fine.
    Doesn't matter if it's bug report or tech support, it still tells you to use the template (pinned at the top):

    Thread: Welcome to Forum: Technical Support!

    Template:

    Details:
    Steps:
    1.
    2.
    3.
    <*Add more steps if necessary.>
    Date & Time:
    Frequency:
    Platform:
    PC Manufacturer & Model Number:
    OS:
    Graphics Card:
    ISP:
    Type of Internet Connection:
    (1)
    (0)

    Sirmarki, ex-Fenrir, a young warrior, in the heyday.