Error UCS-5024 (why can't i reactivate?!?!?!)

[Kraatos]

I am having the same problem. Been trying since 8am est lol. My bf got on with no issues i keep getting the error code. Quick question though/ Did everyone having this issue have their characters online when this all started? I was online but my Bf wasn't. we have tried everything we can think of but other then sitting here spamming POL it looks like there is nothing we can do until monday ; ;.

KINDRA! wtf how are u gettin it too....

[Kindra]

KRAATOS!!!
Yes I am ; ;. What sux the most though is the fact its dynamis payout day and the gil is on my mule ><. go figure right lol. Idk why its happening. All i know is I can't get on and yea.... ; ;.

[Kraatos]

i was in aby last night when it happen doing Isgebind for trip dagger got blue proc n all 20% and poof i go

[Kindra]

I was camping Brown belt malboro lol. went to bed an hour before the mat. and left myslef on. I really need to start reading about mats and such it seems lol.

[Grandlethal]

I have the exact same problem. Both my wife and daughters character's are on the same card and processed fine, but my main gets bumped. We have made no changes to characters/accounts last month, and there is over $2000 on the card I use. I love that these things always happen on the weekend... can't contact anyone and likely no one that can fix the issue is looking at these forums. The downtime from last month was almost enough to make me quit... this might just be the final nail in the coffin. I love the game, but piss poor customer service and billing issues are things that should NEVER be an issue for a game like this.

[Kraatos]

now that is really wrong.... lol

[Macabra]

My husband is having the same problem, but I can log on with no trouble. He tries to log in to see what's wrong with the CC information (never had a problem before) but it blocks him every time.

[Kraatos]

yeah Macabra this is my frist time ever dealin with this problem i have heard of few who had it but never ever once in the 7 years i have been playin have i had this damn problem

At frist when it happen i thought i got banned but then realized i could log on POL

[Cylla]

Ahh nvm ic. So if u've had ur account closed till now & give new credit card info u can log in. That sux for the rest of us who keep our fees paid.

I used my Xbox 360 to resubmit the payment information which is the same credit I've used every other time I've paid for fee in FFXI. Don't know if I just got lucky or Xbox 360 was just the key to getting my account active again and playable.

I've still yet to fix my husband account though and I've tried that on 360 and PC, still with the same error trying to get his content id back.

[Kraatos]

well i jus read on POL, that the maintance on the billin stuff last night was a phase one and phase 2 and at the en dof it, said during phase 1/phase 2 time period they will be unavailable does that mean cant access during the time in between what/