Error UCS-5024 (why can't i reactivate?!?!?!)

[Gizella]

ok, im extremely mad. i work a lot and look forward to my days off to play...and i cant today?!?!?!? i was just playing it late last night and woke up to a message saying that i didnt pay. 1st of all, i thought they were paying this month due to the servers being down due to the unfortunate disasters in japan? also, i didnt change my credit card info, nor is it lacking funds or anything like that. i log in and then it gives me the option to 'Reactivate' or 'Logout' i obviously choose reactivate. it takes me to a brownish screen with 2 boxes to fill out. Playonline ID and Password. when i fill those out, the Error UCS-5024 screen pops up and says:
Invalid process. Please exit the current application.
i next choose 'Done' (the only option) and it brings me back to the login screens where i type member passwords and security token stuff, and then this process loops.
WTF?!?!?!?!?!!?!?!?!? i just wanted to enjoy a relaxing day off, playing my game. grrr. to make matters worse, i cant even call SE because it's the weekend!!
WHY DOES IT SAY ITS CANCELLED/SUSPENDED DUE TO UNPAID FEES?!?!? I HAVE THE MONEY AND THEEEEEY SAID THEY WERE GONNA PAY IT THIS MONTH!!! did they screw up while 'waving' this month's fee?? trying to say i didnt pay??? im extremely mad at this game and company.....

[Fearforever]

1: You cant reactivate yet because the POL Info servers are down (Read the maint forum)
2: You ONLY get April free if you paid for March, if you reactivated or added characters in the middle of march you pay for those IN April + the April fee's for them there self.

So if you brought a new char / expansion / reactivated in March you probably didnt have money in the account

[Gizella]

none of those things apply to me (i haven't reactivated or purchased anything for my account in months) and i have $2000+ in the account it comes from regardless.

[kiren]

your relply is half right-
the reason you can't reactivate account now is because of server maintenance.
However i was charged and i did not make any changes on account last month and paid - so no free month for me - why?

BTW it is par the course for SE to have server maintenace on same time of billing cycle.

[argustus]

your relply is half right-
the reason you can't reactivate account now is because of server maintenance.
However i was charged and i did not make any changes on account last month and paid - so no free month for me - why?

BTW it is par the course for SE to have server maintenace on same time of billing cycle.

and on the weekend when there is no tech line to call. and they make no updates to give us info. normal SE

[Gizella]

i also didnt notice registration servers being down. i couldn't get that far on PO. lol. im still baffled at how/why it even said this message to begin with....

[Catnipthief]

It's a bug.

I really bad bug.

[chillz]

Im having exact same problem Server maint. is over its not that dont think i can get this dealt with til monday

[darwinmaze]

I'm having the same problem was up late last night now says i don't have content ID's...pretty lame

[darwinmaze]

Error UCS-5024 sucks...