Can't log back on after crash - Bastok Mines district

[Gothik]

Been playing all day with 0 issues. Changed nations and was doing mission 8-1. Running to talk to Gumbah but side tracked to get Homepoint 3 game crashes out of no where. Reboot the game try to log on says character is still online so after a few attempts finally goes offline and when i try to log on i start to zone in and downloading data shows up and game crashes again. repeatedly. checked files through POL and still problem persists.

[Seish]

Been playing all day with 0 issues. Changed nations and was doing mission 8-1. Running to talk to Gumbah but side tracked to get Homepoint 3 game crashes out of no where. Reboot the game try to log on says character is still online so after a few attempts finally goes offline and when i try to log on i start to zone in and downloading data shows up and game crashes again. repeatedly. checked files through POL and still problem persists.

This happened to me and I had to wait 6 hours before I could log in. And the GM's wont do anything about it and insist they cannot warp people to their HP--which is a lie because they warp people to GM jail and they have the ability to warp them from either where they were or their HP. I had a GM move my character in the past to outside the zone because I logged into a zone where I couldn't play. I was locked out of my character because although I had a registered expansion, at the time I didn't have the disc to reinstall it causing me issues. This goes back to a thread someone mentioned that GM's need more power to alleviate these issues.

[Eternallx]

I'm having the same issue. Is there an actual fix for this or just sit around until something happens? i submitted a ticket to technical support

[Gothik]

I actually had to uninstall the entire game and re-install it. After that I was able to play again.

[Alhanelem]

This happened to me and I had to wait 6 hours before I could log in. And the GM's wont do anything about it and insist they cannot warp people to their HP--which is a lie because they warp people to GM jail and they have the ability to warp them from either where they were or their HP. I had a GM move my character in the past to outside the zone because I logged into a zone where I couldn't play. I was locked out of my character because although I had a registered expansion, at the time I didn't have the disc to reinstall it causing me issues. This goes back to a thread someone mentioned that GM's need more power to alleviate these issues.

This is not normally the case. generally if you crash upon log in you can call a GM on another character (on the same account) or contact support and they can move you to another location.

However, when crashes are consistent like this, it's usually one of two things:

1) Interference from external tools or even some unrelated background apps causing interference
2) corrupted DAT files. You can often fix this without reinstalling by doing a file check in the playonline viewer.