Incorrect PlayOnline ID or Password... Except That It’s Not

[Trisscar]

I didn't miss that, but what you are doing is not working, so perhaps you should consider logging in using your SE ID instead of banging your head against the wall that is the ancient piece of coding called the PlayOnline Client. ^^;;

I know that it’s been a couple years since I’ve played, but I thought that you still needed to use POL in order to play FFxi? How do you bypass it?

[Nyarlko]

I know that it’s been a couple years since I’ve played, but I thought that you still needed to use POL in order to play FFxi? How do you bypass it?

You do still need to enter your POL ID/Password. That is just not what you normally use to actually login anymore. I don't remember if it's 100% required to use the SE login, but since it 100% works, might as well do it, ya know? ^^

[Elexia]

You do still need to enter your POL ID/Password. That is just not what you normally use to actually login anymore. I don't remember if it's 100% required to use the SE login, but since it 100% works, might as well do it, ya know? ^^

It's basically:



#1. Enter your POL info here.

#2. Enter your SE account info here.

It was mentioned the password was updated? Make sure it's updated in the settings. As if you're playing FFXI as of today on a proper account, you do need an SE account login.

[Alhanelem]

Well seems I jumped through abunch of hoops for nothing, but hopefully this will help some people having issues.

I know that it’s been a couple years since I’ve played, but I thought that you still needed to use POL in order to play FFxi? How do you bypass it?

Several years back, Square Enix went to a cetnral account system that encompasses both of their MMOs, their forums, most recently their online store, their support site and some other things. Players of FFXI were required to obtain a Square Enix Account and link their PlayOnline ID to it in order to play. So you currenlty need four (or five) pieces of information to log in:

PlayOnline ID (ABCD1234)
PlayOnline Password
Square Enix ID (has a name of your choosing)
Square Enix Password
(Optional) Security token password

Here is what you need to do:
Go into PlayOnline's login screen and click Add Member. You'll see this:

Member name can be whatever, but I suggest to use your main character's name or your SE account name for the sake of not confusing yourself.
PlayOnline ID should be your ABCD1234 playonline ID name.
You must change "Set Password" to "Set" (not "Not set")
Then Enter your playonline password in the box.
Ignore the Member password/confirm password boxes.
Enter your Square Enix ID in the SE ID box.
Set One Time Password to "Use" if you have a security token.

Now, log in to the account. You'll be asked for your Square Enix password, and this is what you enter, not your PlayOnline password (which is saved).

If you get error code POL-5311, this means you entered your Square Enix Account password, or your security token password, wrong.
If you get some other error, it is your PlayOnline info that is incorrect.