Quote Originally Posted by NightDagger View Post
the OP is correct. He bought the game with a 30 day free trial. Since the servers being down interrupted his trial he should get the same as we do, April for free.

Does not matter if he is a paying user or not, he bought the game & that is why it get's it. Either give him his FULL free trial or give him his money back for the game. If it was me I would fight it tooth & nail. You could even look into legal action, as in order to sign up for the game & get the free trial they make you input your payment information. Which makes you setup as being a paid customer.
are you sure he bought the game? trial do not require just to have a valid mail address and credit card?
i ask cause i used the trial for an alt and i never bought a second copy of the game...when the trial ended i did not choose to pay for it and end of the story.