Can't preorder Seekers, Music Box sold out

[Mnejing]

Pre-ordered Seeker's Edition just now and when I tried entering my Chocobo T-Shirt code I got "The entered code has expired." as an error.

Probably the default error as the shirt isn't even in the game yet.

[Trumpy]

so zubis you preordered and got the codes for the in game items? were they separate for the beret and shirt. I know how it was for past collections but i want to know for this one if you could.

also i ordered the collection for my new mule back in jan 2012, and im trying to login with that account i made on the store and its sayin i dont exist. everything i read said my SE account info for which i use to set up my subscription payments works but it is not (it does let me into the subscription thing tho). Id hate to take the time to register a new account just to have it tell me it exist already. Did they wipe previous accounts or something? Id like to get in there and preorder already!

[Zubis]

Yeah, the Tshirt, Destrier and SoA codes are separate - I didn't get the SoA code as you get that by email apparently.

[Trumpy]

ok thanks for the answer i been askin several times and have gotten no answer in other threads lol. i have a mule with the beret already and i was thinking of gettin the shirt for both but id end up with an extra beret which i may know people who could use it.

[Kumabearoso]

No, nothing has been resolved. When I pre-ordered this. There was a promotion price, which I was denied due to a failure on the part of the Square Enix store. You can now order the same product, but the promotional price has been removed. People should not de denied the same price other people got due to your oversite.

Also, here's the reponce I got from SE customer service basicaly saying that they have nothing to do with my order what-so-ever.

I am with Tsukino_Kaji on this one. I was expecting to get the discounted price of $19.99 not $39.99. I never saw any disclaimers that the discounted price was limited in quantity or offered for a limited time. I am planning to buy 3 of these expansions and I would have had all 3 at the discounted price yesterday had it not been for this error on SE and Digitalrivers end.

Please reinstate the discount, and properly notify your customers.

[Trumpy]

where was this discount announced?

[Trumpy]

well i just prordered them wihtout any sold out error for the musicbox

[Tsukino_Kaji]

well i just prordered them wihtout any sold out error for the musicbox

1. How much did you pay?
2. You didn't recive a musicbox error because they removed the musicbox.

[Trumpy]

i paid for 2 collections. the music box was in there as was the bonus item codes (separate). the music box is available the 26th tho just like the expansion. The bonus items and music box were marked $0.00 if that matters. Oh and also i live in Ohio, Us.

[Unaisis]

how long does it usually take to receive the beret? ; ; im too impatient~~