In regards to the lack of communication on the NA side over the update issues

[Mirage]

Does the community team still read the premiere sites? These crashes were an are occuring in places other than npc vending. Its happening in the middle of most every time sensitive event. For me and a fellow ls mate it was during providence watcher. Others its Voidwatch or salvage or dyna or nni etc. You get no warning like a normal r0. It just goes to the black error message screen.

So it looks like a sort of disconnect from the server then, rather than the client actually crashing? Just thought that should be clarified, so that the reps aren't relaying incorrect information.

I have had some strange disconnects lately, but they aren't frequent and they happened seemingly at the same frequency both before and after the update. Sometimes, I would be disconnected from just some of the FF11 servers, but not all.

This would manifest itself as everything in the zone (mobs, PCs, etc) cease movement and actions. At the same time, I could still see HP values decrease as the mob was hitting me, even if the mob did not appear to take any actions on my screen. If in a town, I would still receive /shout and other chat messages, even though everyone on my screen stopped moving.

To me, that seems like I had been disconnected from the zone server, but not the character server. No R0-message would accompany these disconnects. Eventually, I would get the black screen error message you're mentioning.

Does this sound similar to the disconnects you are having?

[Staren]

Mine are seemingly instantaneous and so were my fiances. She was sitting in town mid response to an ls chat question and crashed no gradual lockdown like an r0. I was popping job abilities in the beguiling radiance fight right before we ran into attack. Chatlogs still working and it seems only one of us disconnected at a time so it wasnt router/network related. Ls mate dropped out middle of prov watcher fight same way not doing any inventory related actions they were on cor most likely in the middle of rolls.

[Staren]

This only began after update for us and it matches the reports on bg/xiah after update for other users.

[scaevola]

These standards. ISO, SOX, CMMI are not medical field only standards. SE is an international company so they are not required by any means to fulfill them. Don't mistake best practices with the fact that one of the companies I worked at as being medical. These practices are followed at the State Dept of Education which is a non profit organization. Why? Because they are best practices. You're right I dont decide them just the entire software development standards used by most every North American company. So try to act high and mighty but SE does not measure up to some of the smallest standards American companies hold themselves to. You can white knight all you want but trying to pull arguments about computing basics methodologies and policies you have no experience with and have probably never read or tried to implement yourselves is just armchair quarterbacking and white knighting SE. The fact that you don't know what Change Management is or does, which is obvious by the fact that you don't realize that my experience is relevant, shows you probably have a minute understanding of an SDLC or a proper release cycle at an actual professional company and you are probably someone who works out of your basement writing code with your friends. That or you work at a company so small they don't even register well enough to be traded publicly.

Secondly, the "new content" provided in this update was kupowers and meeble burrows. Neither of which were game changers and none of you will see the rewards for at least a month if the place they suggest the good drops comes from is the final boss. Its been three days you havent honestly made enough "progress" for it to be countable. Not everyone cares about this stuff as much as you official forums casual players do and most of us would prefer being able to continue content that truly matters like NNI, Legion and Prov that you probably aren't good enough to get into or complete anyways. Also had they listened to the outcry from their fanbase and rolled back immediately this issue wouldnt still be around and no progress would be lost. Really the biggest issue is how did this release get past their QA team and the test servers without any of this being noticed. The latter is more believable with <100 people actually active on there regularly.

Show me some IT credentials at a real company and maybe I will take you seriously because you are obviously unfamiliar with the common standards being pushed on companies across the United States at a bare minimum and some of the standards such as ISO are international standards.

given that you are writing multiple paragraphs about how scandalous, just scandalous and unprofessional some errant crashing is and yet here you are, still paying your subscription fee, i think it's pretty safe to say SE has all the information they need as to what you will and will not tolerate as a consumer

[Rosalie]

We had a ton of disconnects when we tried doing Legion on Tuesday night. It was so bad that we actually cancelled all further events for the evening, and I crashed as soon as I zoned into my lavishly decorated Mog House back in Windurst...

[Kriegsgott]

Just to confirm so we can relay the information, these crashes are occurring when accessing inventory? What type of actions are being performed when the crash occurs?

i'm going to crash soon because you managed to ignore all the campaign threads for a week......

[Plasticleg]

Camate, they are happening while doing anything within the game.

VW, crash
MH, crash
inventory, crash
spells going off, crash
warping, crash
trading npcs, crash
zoning, crash.

You get the point, Camate.

Something happened that by accidentally the whole FFXI in this update.

[Logandor]

A friend of mine who is on xbox says any time he tries to check bazaars he dc's still. He can barely make it through Jeuno before a freeze up and in besieged he dc's at the end of it when we normally go through the cut scene.

[Byrth]

If you're going to start reporting bugs to SE, Camate, this is kind of an issue too:
http://forum.square-enix.com/ffxi/th...l=1#post364203

[Asymptotic]

I especially like the part where the GM tells Proth to visit community sites for information on Blue Mage.