Drivers are up to date and I don't have any problem with sound or graphics in any other games but see the thing that gets me is .... that I already had the game downloaded on the computer except for a few new expansions so really mine was all updates and then my husband who downloaded a fresh install (Is having the Exact same problem!!) Two different computers both fine infact one is very new with great graphics and sound cards etc... and the only way not to crash is to have the sound turned off in the main config... but FFXI with out sound is sad!!