Less than 30 days to WINTER--where are the payment changes? Update, Can we have it?

[Darkwizardzin]

Because you're saying that it's okay that it wasn't posted to FFXI users. Because we can find the information over at the FINAL FANTASY FOURTEEN BOARDS it's okay. And it's not. Therefore, white knighting.

This is why people are fed up with SE communication. FFXIV just intensifies the hard feelings when a population that is a 5th or even less than that of FFXI are treated like first class citizens because their game is newer. Maybe I give Tanaka too much credit. Maybe he is the source of the problem because I do notice that FFXIV team is much more forgiving with communication than when he was in charge. He's always come off as a "leave me alone" personality to me but I stress I've never met him face to face and the job just might be THAT pressing for a man in his position.

That aside, when we the FFXI playerbase has to rely on the FFXIV boards to get updates, there are problems. And when someone outside of SE chooses to dismiss those problems and say, "that's okay" well, I call that in denial. You did your good deed of helping out but you miss the point of the frustration: We ain't getting the communication we should be getting. But I guess late is better than never since it is now on POL, and since you're playing both games then you're "okay" with all of this.

I think you are also missing the point.. in that Alhanelem also doesn't think that SE should have just posted on the ff11 areas as well as the ff14 areas:

It won't be anymore when this patch comes out. It's not just "in the scope of FFXIV" either. These changes will affect everyone- and you should read the quote more carefully- We've essentially been beta testing their payment system. They know it's a piece of crap. They have to make these changes before FFXIV fees begin or there's going to be an even bigger shiat storm over there than there was here.

Why don't you seem to understand that even though this post was on the FFXIV boards, it still affects all of us here playing FFXI too? Yes, they should also post about it here, and your guess is as good as mine why they haven't. But the information I provided is still relevant to you even though you don't seem to think so. Both games share the same account and payment systems.

I'm not "white knighting" anybody. I'm simply trying to convey the information you were looking for. Which has been provided to some degree, albeit in a roundabout, difficult-to-find way. (How is that "white-knighting????)

[Kimble]

I think the real question is..

Why would you wait to play till this was added?

[RAIST]

I think the real question is..

Why would you wait to play till this was added?

A large sector of the FFXI playerbase (like the Oceana region) simply can't/won't pay without it. There are groups that can't get Crysta (SE doesn't offer it), or they can't use C&B (they don't support their region, or their banks flat out refused to process C&B transfers), for others the additional costs incurred to use one or the other was not acceptable. First, there was the issue of having to prebuy more crysta than needed per month--which they just now remedied. So, for those people, Crysta is more appealing (though, may still be a bit annoying for some becuase of the manual process vs. automated). Then there was the crowd that was getting hit additional fees incurred from using the CC via C&B--SE was supposed to work something out with C&B to prevent it, but it appears to still be happening to some, and they have to jump through the hoops to get them reversed each month.

In short...there were a lot of people who for years were paying automatically every month without fail, and now they get hit with a convaluted process that for some winds up costing them more money and/or time each month to manage--or they simple cannot pay in any way. If SE could bring back the direct billing like they had set up with POL, it is hoped that all those issues will be cleared up for this section of the playerbase so they can/will come back.

[Alhanelem]

Because you're saying that it's okay that it wasn't posted to FFXI users.

Where did I say "It's okay that this wasn't posted to FFXI users?" Those exact words, find them in one of my posts please. As someone pointed out earlier, I already stated that SE should have posted this news in both forums.

I entirely agree that there are some problematic communication gaps here. My purpose here was to try to fill one of those for you by bringing you some relevant information on the subject. Nothing more than that.

[Kimble]

A large sector of the FFXI playerbase (like the Oceana region) simply can't/won't pay without it. There are groups that can't get Crysta (SE doesn't offer it), or they can't use C&B (they don't support their region, or their banks flat out refused to process C&B transfers), for others the additional costs incurred to use one or the other was not acceptable. First, there was the issue of having to prebuy more crysta than needed per month--which they just now remedied. So, for those people, Crysta is more appealing (though, may still be a bit annoying for some becuase of the manual process vs. automated). Then there was the crowd that was getting hit additional fees incurred from using the CC via C&B--SE was supposed to work something out with C&B to prevent it, but it appears to still be happening to some, and they have to jump through the hoops to get them reversed each month.

In short...there were a lot of people who for years were paying automatically every month without fail, and now they get hit with a convaluted process that for some winds up costing them more money and/or time each month to manage--or they simple cannot pay in any way. If SE could bring back the direct billing like they had set up with POL, it is hoped that all those issues will be cleared up for this section of the playerbase so they can/will come back.

Ok, so your (their) issues still arent solved with the exact amount of cysta. I was just saying if all you were waiting for was the exact amount of cysta part, then it was silly to quit playing till that option was available.

[Alhanelem]

Fortunately, they finally did make the promised announcement

[Atomic_Skull]

Fortunately, they finally did make the promised announcement

Where's the alternative automated monthly payment options they promised?

[Alhanelem]

Where's the alternative automated monthly payment options they promised?

Still in development. Don't you read the official news?

The previously announced Fall 2011 implementation of direct credit card payments is still under development and should be ready soon. We apologize for the wait, but we will make an announcement once an exact implementation date has been decided. Thank you for your patience and understanding.

[RAIST]

think that quote was actually someone poking fun at the SE announcement over at FFXIAH. That's the only place I've seen it.

Edit:
Here's the only place I was able to find that quote last night:
http://www.ffxiah.com/forum/topic/27...ounts/#1633438

Looks kind of like an edited screen grab of the official announcement, with the quoted text typed freely under it.

Edit #2:
looks like Google's crawling was slacking off last night. The only hits it found on the quoted text were at FFXIAH. Now it found it in the POL news section (under Topics, halfway down):

http://www.playonline.com/ff11us/index.shtml

Full text:

New Ways to Add Square Enix Crysta to an Account (11/24/2011)
Starting today, you can now specify the exact amount of Crysta to add to your account. In addition to the set amounts available up until now, it is also possible to add any value of Crysta between 500 and 10,000 points.

The previously announced Fall 2011 implementation of direct credit card payments is still under development and should be ready soon. We apologize for the wait, but we will make an announcement once an exact implementation date has been decided. Thank you for your patience and understanding.

slackers. Still would have been nice if they could have let the moderator team respond here when people were asking for details.

[Alhanelem]

RAIST? are you serious?

http://www.playonline.com/ff11us/index.shtml <- the announcement, with the quoted passage

http://www.playonline.com/ff11us/pol...ews21172.shtml <The news about Crysta
It's official news. Not a joke...

You even quoted it yourself, what makes you think it's not real?

It's been there for a while. Why would you use google to find something at the official site? Google is not 100% perfectly current. I suppose I could have posted the link with the quote, but come on, I don't make stuff up, and I don't use FFXIAH as a news source.