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  1. #1
    Player RAIST's Avatar
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    Less than 30 days to WINTER--where are the payment changes? Update, Can we have it?

    http://forum.square-enix.com/ffxi/th...eriod-Extended

    [NA] Square Enix Account Transfer Period Extended
    In order to implement payment option improvements, we have extended the transfer cut-off date from the original deadline of August 31 to mid fall 2011 (specific date to be determined).

    The following improvements will be implemented to the billing system:
    - New credit card payment option for Crysta [Available Now]
    - The ability to specify exactly how much Crysta you want to buy [Early Fall]
    - New recurring payment credit card options [Mid Fall]


    Although the transfer period has been extended, please note that players who complete the transfer process prior to August 31, 2011 will be rewarded with a special in-game item for FINAL FANTASY XI. Please visit here for more details.

    It's the evening of 11/23....Winter starts 12/22. 4 weeks from tomorrow it will be WINTER--no word of any progrees or delays on this issue for TWO MONTHS now. 1 month past due for the 2nd change, and tomorrow it will be technically past the targetted time frame for the third option. Can we get an update at least?

    Come on guys.....what gives? I bit the bullet and plunked down some Crysta just so I could post in the hopes of getting some info out here on the boards. I have friends waiting for the changes so they (hopefully) can come back. I know I'm not the only one--there is an entire region waiting for these changes, and the holidays are right around the corner, a prime time for people to come back or new players to join.

    This is a critical matter for FFXI's business model. Get off your duffs and fix this guys--or at least tell us when we can expect something to be done about it.
    (2)
    Last edited by RAIST; 11-24-2011 at 11:31 AM. Reason: broken URL tag
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  2. #2
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    Also am wondering what's up given it's been forever since any word on it, which is kind of depressing, and bad news for FFXIV users since that's moving to P2P soon.
    (2)

  3. #3
    Player Alhanelem's Avatar
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    They said a matter of days ago there would be an announcement "soon."
    (0)

  4. #4
    Player RAIST's Avatar
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    Quote Originally Posted by Alhanelem View Post
    They said a matter of days ago there would be an announcement "soon."
    Did not see a Moderator post in this forum in any of the topics specifically on this issue since I last was able to log in--and that is roughly 100 threads. That's going back almost 2 months to the day. Maybe I missed it, it is a lot of posts.

    If there was an official response from SE on it, please, provide a link.
    (0)
    {DISCLAIMER} Posts may contain opinions based on personal experiences that are not be meant to be taken as facts. What may appear as fact with no source reference may be recollection of information with no source, and may be subject to scrutiny without source reference. Any debate over validity of said facts without source references may be considered conjecture of all parties in that debate. Player comments may not be the expressed position/consent of SE, their affiliates, or any employees of said organizations. Please take these posts with a grain of salt if you are offended by the views of the player and understand that opinions are like assholes... everyone has one, not everyone wants to hear it.

  5. #5
    Player Alhanelem's Avatar
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    It was on the FFXIV forums, actually. Which also means, on a side note, that they must carry out these changes before FFXIV patch 1.20 when they start billing for it. Both games use your square enix account and the same payment systems. Thus, though it may not be really what you wanted to hear, it will force their hand.

    Yoshida: FFXIV will be using the Square Enix ID system similar to what is used on FFXI right now. Currently the payment system we have on FFXI is not been received very well by a lot of players because the payment options were not what they expected. So we’ve heard the voices of all those players, and very soon we’re going to be introducing options that will work better for North American users that want to play the game. The current system that we are using is the European standard, but that’s not working very well in North America.
    Hello Seirra_Lanzce!

    My apologies for the confusion around this. European players will also have extra (and easier) payment options in the future. An official announcement will be made soon, please don't worry!
    Both games use the same payment options and systems, and Yoshida specifically talks about how much we all hate the current system.
    (2)

  6. 12-06-2011 10:14 PM

  7. #7
    Player RAIST's Avatar
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    Thank you. But, that just further enforces the point. That is a FFXIV line of communication, not FFXI.

    It also does not address the fact they had planned to already have these changes in place by now, have missed that deadline, and there has been no communication to the FFXI playerbase about it since late August.

    Edit:
    Also...found that blog post about that intervies at Gamegeex:
    http://gamegeex.blogomancer.com/post...or-yoshidasan/

    That post is from Oct. 19th. So, that information is also over a month old. The only "Recent" mod post was from a FFXIV moderator on the FFXIV on Nov. 17th:
    http://forum.square-enix.com/ffxiv/t...l=1#post448592

    It's been a week. No word from our FFXI team?
    (1)
    Last edited by RAIST; 11-24-2011 at 01:58 PM.
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  8. #8
    Player Alhanelem's Avatar
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    That is a FFXIV line of communication, not FFXI.
    It's a Square Enix Account line of communication. It affects everyone that has one.

    Aside from that, I'm fairly certain it has been mentioned here as well, but I'll have to dig for it.

    The point is, there are people at SE that are well aware the community is demanding more payment options and are well aware that we're waiting (im)patiently for improvements to be made.

    Yes, they did miss the vague date they've given, but then, when has SE been on time with anything?
    (2)
    Last edited by Alhanelem; 11-24-2011 at 01:59 PM.

  9. #9
    Player RAIST's Avatar
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    Quote Originally Posted by Alhanelem View Post
    It's a Square Enix Account line of communication. It affects everyone that has one.

    Aside from that, I'm fairly certain it has been mentioned here as well, but I'll have to dig for it.
    I have a SE account, and had not seen it. Maybe it's because I haven't touched FFXIV in like a year of more, since the Beta first went up?

    Again...that is NOT a communication to the FFXI PLAYERBASE fro the FFXI DEVELOPMENT/SUPPORT TEAM. You know... the ones who are actually working on the game for the customers who are actually PAYING for the service, and those who WOULD likely be PAYING for the service if it were modified?
    (2)
    {DISCLAIMER} Posts may contain opinions based on personal experiences that are not be meant to be taken as facts. What may appear as fact with no source reference may be recollection of information with no source, and may be subject to scrutiny without source reference. Any debate over validity of said facts without source references may be considered conjecture of all parties in that debate. Player comments may not be the expressed position/consent of SE, their affiliates, or any employees of said organizations. Please take these posts with a grain of salt if you are offended by the views of the player and understand that opinions are like assholes... everyone has one, not everyone wants to hear it.

  10. #10
    Player RAIST's Avatar
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    Quote Originally Posted by Alhanelem View Post
    It's a Square Enix Account line of communication. It affects everyone that has one.

    Aside from that, I'm fairly certain it has been mentioned here as well, but I'll have to dig for it.

    The point is, there are people at SE that are well aware the community is demanding more payment options and are well aware that we're waiting (im)patiently for improvements to be made.

    Yes, they did miss the vague date they've given, but then, when has SE been on time with anything?
    I appreciate your efforts to support SE and all....but in all seriousnous, I don't want excuses from a player.

    I am looking for an official response from the Support Team on this specific issue. That is why I made a thread specifically to point it out.
    (3)
    {DISCLAIMER} Posts may contain opinions based on personal experiences that are not be meant to be taken as facts. What may appear as fact with no source reference may be recollection of information with no source, and may be subject to scrutiny without source reference. Any debate over validity of said facts without source references may be considered conjecture of all parties in that debate. Player comments may not be the expressed position/consent of SE, their affiliates, or any employees of said organizations. Please take these posts with a grain of salt if you are offended by the views of the player and understand that opinions are like assholes... everyone has one, not everyone wants to hear it.

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