Player
Look at Tokyo, I don't think I've heard of any buildings that have suffered major structural damage. The city has been build with earthquakes in mind. Tsunami's and Nuclear Meltdowns, that's something you can't plan for and mitigate easily. SE has decided that their services are not as important as others.
They have voluntarily turned off their service to help. At the same time they understand that they offer a paid service and that even if the downtime is only a week, interruption to a paid service has further ramifications, so they are giving everyone a free month as a gesture of good will, and thanks for the understandings of what they did.
Anyone with their nose out of joint still should get a reality check. No moving the servers wouldn't have helped the situation, disasters like this could happen anywhere. Sure having redundancy built into your service by having server farms on a few different continents would have been a wise thing to do, but that would mean that they would need to employ more people to maintain those server farms hardware wise.
I would rather have one skeleton crew maintaining one server cluster and the money saved on maintaining 3 international crews used to further develop the product. Don't get me wrong, I deal with redundancy networks as a job and I know the value of having services up 24/7 even if something like this happens, but I think that a service of their scale might not be as easy to manage as we think.
A mod should lock this before anyone else says something they will regret later on. Some people are still in stage 1 grief at the moment, while most are already on stage 6. If you don't believe me, look at the players donating the money they would have spent on this months fees towards the Red Cross relief appeal.
Inglourious Basterds - Cultural Basterdry of Lakshmi for Make Profit Inglourious Members of Linkshell
Meril I am not saying this to be mean or anything but your asking people to separate SE from Japan. Please don't take this the wrong way but people may have a hard time doing that because SE is in Japan. We would say the same thing if SE's California office were having this very same issue, and people were worrying about them. They would say the people of California. Its hard to separate them because they are going through a very rough time. And because the people SE has working there in Japan are from Japan. Just trying to help you understand that its hard for us not to take that into consideration.
As far as if they should have had a back up plan i will be honest yes. But i can also understand why they wouldn't. And as i said before if SE decides to have back up servers or already has them and is just waiting to SE how this play out this week then so be it. I do hope they do put up back up servers somewhere else in the future if they haven't already.
Level 99 jobs: THF, WAR, SAM, SMN, WHM. Haste is overrated. Ok. Not really. But that's what you all think I believe anyway.
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