Petition: clickandbuy the only way no,thanks.

[Revanchist]

But this time is different, the JP weren't complaining about click and buy. SE will need to force the JP to use Click and Buy before SE might actually do something sooner.

We all know SE won't force the JP playerbase to use Clickandbuy... only the non JP's have to do that. Still... all we can do is hope that the amount of people who can't/don't want to use either of the new payment options, the loss of income from all the locked accounts, changes SE's mind...

Somehow I doubt it though...

[Pokoyo]

im currently having an argument with click'n'buy or what everyou want to call them... theyve already blocked my account !.. saying that the date of birth i entered was incorrect.. (even though its not) and they are at this time refusing to unblock my account !... whats all that about..

my details are correct, my passwords are correct, my security questions are correct.. but because there system says its not im blocked !!!

well EFF YOU click'n'sh**e thanks for nothing !

hoping i can speak to somebody higher up there, if there is such a person !.. get this mess sorted out !..

[Madjam]

The problem is, neither ClickandBuy nor Playspan are available in many countries, mine included. Even for those people in the countries where the current options are available, people don't want to have to pay more than their monthly fee because of "international processing fees" from C&B or their bank, or by buying Crysta in bulk amounts.

Then again...
Source: https://developer.playspan.com/devel...xt/payments.do

In the following tabs:
- Credit / Debit Cards
- Phone and Mobile
- Prepaid, Cash & E-Wallets.

Under the following colum:
- Supported Countries

Seeking for payment methods saying Global or Globally might reveal certain options available.

Global means all 204 countries on this world...
Source: http://en.wikipedia.org/wiki/List_of_sovereign_states


Please see the following: http://www.playspan.com/pcgames
SE isn't the only video game company to rely on that method to get paid.


Also, please consult the following documents, there might have some answers to some questions...:

- Press Release for Fiscal Year Ended March 31, 2011
Source: http://www.square-enix.com/eng/news/pdf/11q4release.pdf

- Results Briefing Session for the Fiscal Year ended March 31, 2011
Source: http://www.square-enix.com/eng/news/pdf/11q4slides.pdf

[...]Appendix: Change in Units Sold by Region[...]
Read the colum 1212E for Asia, Etc. => 0.00

Aftermath... They'll be doing better than in 2004...


Question:
If the community wants to get ride of PS2 platform to support FFXI Online, wouldn't it be the first logical move from SE to get ride of the PlayOnline payment system which PS2 is bound to?

[Revanchist]

Then again...
Source: https://developer.playspan.com/devel...xt/payments.do

In the following tabs:
- Credit / Debit Cards
- Phone and Mobile
- Prepaid, Cash & E-Wallets.

Under the following colum:
- Supported Countries

Seeking for payment methods saying Global or Globally might reveal certain options available.

Global means all 204 countries on this world...
Source: http://en.wikipedia.org/wiki/List_of_sovereign_states


Please see the following: http://www.playspan.com/pcgames
SE isn't the only video game company to rely on that method to get paid.


Also, please consult the following documents, there might have some answers to some questions...:

- Press Release for Fiscal Year Ended March 31, 2011
Source: http://www.square-enix.com/eng/news/pdf/11q4release.pdf

- Results Briefing Session for the Fiscal Year ended March 31, 2011
Source: http://www.square-enix.com/eng/news/pdf/11q4slides.pdf

[...]Appendix: Change in Units Sold by Region[...]
Read the colum 1212E for Asia, Etc. => 0.00

Aftermath... They'll be doing better than in 2004...

The gamer cards for PlaySpan aren't available for purchase in every country yet, and Crysta isn't legally accepted as a viable payment option in every country either.

Question:
If the community wants to get ride of PS2 platform to support FFXI Online, wouldn't it be the first logical move from SE to get ride of the PlayOnline payment system which PS2 is bound to?

Then that'd kill the Xbox 360 version as that uses POL as a springboard into playing FFXI... so SE wanting to get rid of it, will affect PS2 and Xbox 360 gamers.

[RAIST]

POL is more than just a billing system--it's highly integrated into the shell of FFXI, so they can't just get rid of it yet. Certain portions of the shell would have to be recoded to replace the same functions it provides to support various features in the game (like messaging and such).

They don't have to keep the POL bililng system to accept the credit cards either, as evidenced by them not using POL to store and process CC payments for the JP players through the new SE ID system.

And that is the whole point--it's a web based solution, a large part of which is provided by the CC processor. You tell them what type of pages you are using (.asp, .do/.jsp, etc.) and they give you the code to paste into your pages. You stitch it in, edit it to include your account and server specific info, set the test flags--and start making dummy payments to test it. When you're ready to accept payment, clear the test flags and go live.

They've already done all of this for the JP Region's system and pages....they've just elected to not do it for anyone else.

[Panthera]

As far as Billing Update Notes (which they did say they'd do), today was the last day I was expecting them to do anything, while still providing us with enough time (2 weeks) to go through the procedure. Anything after today is pushing it to the last minute--if they do anything that actually fixes the problem at all. After today, I think we have the right to really start getting anxious, and grow more anxious about it each day until the end.

They said some time ago they would try and make it easier. I would just like to know when that will happen, and what they'll do.

I think we should be kept informed not just about the direction of the game, but about our relationship to them as customers of Square-Enix. If we write 1000 posts in one thread, as well as 4 dozen other threads, and they say,"we'll try and make it easier," we need to know how and when before we experience a service interruption.

I wish they'd just said,"We understand that some of our players are uncomfortable with the changes to the billing process. If you choose to discontinue playing for any reason, we respect that decision, and hope you have enjoyed your time in Vana 'diel. Please understand that the changes were unavoidable, and we deeply regret that some may be unable to continue to play using Chrysta. We intend to use the payment options as presented, as they are the ways in which we are best able to continue providing service to our customers."

That's the best I can do. It's direct, doesn't offer false hope, is apologetic to those who must be left behind, respectful to those who decide to leave, and provides reason as to why everything changed. There's a difference between walking away on good terms, and stalking off, never buying another FF game again.

[ExeorRag]

My content ID's are cancelled by SE, guess this is it then

[Maacha]

My content ID's are cancelled by SE, guess this is it then

Good to know that people can still post even if their IDs are cancelled, I guess we can continue this debate past Sept 1st when alot of other people's accounts expire.

[Niyariko]

I think anyone can just create a SEAM account and make post, even they never register with any SE products. (edit: I was wrong, SE don't want anyone to talk about their game unless you are current customer) I guess i'll complain in ffxiv forum past aug 31.

One way to make a successful business is to provide ways of easy payment to customers, so they can pay them even blindfolded. SE has failed acknowledging this.

[Arcon]

Good to know that people can still post even if their IDs are cancelled, I guess we can continue this debate past Sept 1st when alot of other people's accounts expire.

I think anyone can just create a SEAM account and make post, even they never register with any SE products.

No. It just takes a while to turn off. SE cancelled my IDs on July 30, and I was able to post until like August 3 (not exactly sure). Then I could still log into my SE Account, but it said I have no active Content IDs to post with. I guess it's the same as when they added the character selection thing, where you had to pick a character to be able to post. And without Content ID, no character, can't post. I reactivated my account on the 13th, after I got a new credit card that ClickandBuy would accept.

So I guess after September 3 no one will be complaining anymore, at least not on here. SE might take that as a sign that it's all ok now. It would fit their logic.