Petition: clickandbuy the only way no,thanks.

[Ravenmore]

Not that I disagree with your arguments against SE (I quit because of the billing bs), but..

...did you miss this post? He agrees that we shouldn't have to overpay, but was just stating how bad it is for them as well, and how bad it has been all along. That's what I'm getting from it, anyway.

-edit- I know some regions can't use Crysta, but this would solve my issue, anyway. It would be a step in the right direction along with other changes that should happen.

Nothing is wrong with the amount that crysta is worth now. A 5 cent rate increase would be acceptable if you could buy in $1 increments and they would only have to allow paypal to buy it that way, no changing how much its worth.

[Vazerus]

When did I say I wanted to change Crysta's worth? I just said I agreed that we should be able to pay for exact amounts of Crysta, that is all.

What I don't agree is paying more for the same thing, even if it's $0.01. If I'm going to be paying more for an aging game, I might as well jump ship to something new for these reasons:

1) Older games tend to LOWER their subscription cost. I know SE isn't raising the cost if you go through click&buy (lol), but if you pay Crysta you are essentially giving them extra money/month with the unused Crysta (however small the amount is). Until you reach 100 payment cycles, as previously mentioned everywhere, you don't break even.
2) You now have the option to buy multiple months at once with Crysta, great. Or I could go play x game that offers a discount if you buy y amount of months at once.

I really did enjoy this game, but I refuse to pay more than it's worth *shrug*. I also don't agree with how they're alienating people that live in certain countries, and I don't agree with the problems they are creating for 50%+ of the playerbase.

[Revanchist]

I for one wouldn't. Why should i be charged an extra 4 dollars to keep 'direct' payment option.

If it'd help SE decide to reopen the option for direct payment, I'm all for it. The groundwork and network for the direct payment option is still in place, and as the JP gamers can use it, why not allow the rest of the world? I'm not saying how it's unfair/fair etc at all... Just that it'd make better business sense to allow it, and it's worked well for the last 10 years, why change it now for a convoluted new system? I'm not saying that Direct Payment be the ONLY method, but have it as a alternative method for payment alongside the Crysta/prepaid gamer card options.

I'm sorry you had to deal with the 'No right to play' people, but not everyone thinks this way. Everyone has a right to play. it's just the matter of having to deal with the government of said countries and such that banned all trading with certain countries.

That was just from one of my linkshells and I was using that as a example. You're right when saying 'Everyone has a right to play.

'Some countries banning trade with other countries'? That's not the issue here (at least I don't think it is), SE has stated even on the Square website that... well, here's what's stated there:

The following payment methods can be selected for settling service fees in the Square Enix Account Management System.

Square Enix CrystaYou can pay for options by adding Crysta to your account and using your Crysta balance to pay service fees. To use Crysta, select it on the payment method selection screen.
*Crysta cannot be used as a payment method if you do not have enough in your account.
*Depending on your country of residence, Crysta may not be available.

Credit Card, Debit Card and ClickandBuy accountIn addition to Crysta, you can pay for some services with a credit card, debit card or use other options via ClickandBuy account.
ClickandBuy is an account-based billing system provided by ClickandBuy International Limited. An account can be acquired for free and used to add options and automatically pay service fees per service period. To use credit cards or debit cards as your payment method, select "Credit Card/Debit Card via ClickandBuy account" from the payment method selection screen.
*It is possible to register multiple credit cards and debit cards to a single ClickandBuy account.

For information on service fees, please refer to the service's website.

Depending on your country of residence, Square Enix Crysta may not be available. If you live in such a location, please use "Credit Card/Debit Card via ClickandBuy account" to settle your service fees.
*Square Enix Crysta will become available in more countries as they are legally approved.

Source file: Squareenix 'How to Add Crysta

How is it a good business move, to force this change on us (the consumer) without ensuring that it's legally accepted and available in all countries the game is available in? The other option (payment via gamer card (aka PlaySpan)) is another option which isn't available to every country either, due to the fact that the cards aren't available in said countries. Some may say you can buy them on Amazon.com or Ebay, but what about those who don't have access to them? No matter how much spin control is put on this, there will be some who will suffer due to this... and I'm not talking about new players etc, but some who played from when the game was released, who may now be forced to quit over this debacle.

Someone else posted earlier in this thread a list of countries where Crysta isn't available (at this time)... Just like with releasing FFXIV in the shambolic mess it was in (solely to beat WoW's Cataclysm), SE didn't learn from that and have made the same mistake again by forcing this on us. I've been paying via direct payment since 16th of December 2006 (yes, I remember the exact date I started), and at the end of the month if this situation has been rectified, I'll be bidding Vana'diel adieu. I refuse to have anything to do with Clickandbuy, and the prepaid cards is something I don't like either. Yes I prefer Direct Payment, and (as I said above) as the network to allow Direct payment is still in place, I don't see why they don't have that as a option for the rest of the world (along with Crysta and prepaid cards), like the JP gamers have all three options.

I personally think this move is a better deal. I no longer have to deal with PoL's 'your card can not be verified.' crap

That's your decision and I respect that. I on the otherhand (and there are others who have posted here as well who feel the same as myself) do not like this and I honestly hope SE takes a step back and re-evaluate this situation, as if they go through with it in the short time they may receive a boost in revenue, but for the long term they may suffer for it.

Just as with XIV dying (and it is... being ftp ever since release, has made it a financial sinkhole for SE. XI paid for it's development etc in it's first 6 months of release, bringing in revenue fairly shortly after being shipped out.), this move will cripple XI and (as I've said in a earlier post) may cause other repercussions against them. Former XI gamers who may've had other games on pre-order or intention to buy said games which have Square Enix on them (either developed or published etc) may in turn cancel their orders/change their mind due to this. Hence future revenue is in jeopardy, and while some here may laugh that off or say that'll never happen... never say never. I've worked in the retail trenches and I know how hard it can be for customers who've been burnt by a certain company's product etc, to return back to them with their hard earned money, when something else is nearby at a better price etc.

If a consumer is treated fairly at whatever business, they'll tell 2-3 people about how great they are etc. If a consumer is treated badly at said business, they'll tell 10-12 people about how terrible they are etc. This debacle is already on numerous other forums (I know of four which aren't even linked with FFXI, but may have some link to the FF series in general...) and the reaction to this on those forums is resoundingly negative.

As i said before, what you think is 'not fair' is fair. jp players are having to pay taxes on this game where as you're not. They pay 5 dollars more just to play the game.Why would you want to pay 18 dollars to play...
12.95 x 12 = $155.4
17.95 x 12 = $215.4
total amount extra charged/year: $60.

I don't know why you're so hung up over that. In any event, if you prefer this option... then go ahead and enjoy it. Just bare in mind that they are others who don't like this or can't utilize either of these new payment options due to neither being available to them, or it's just the principle of the matter.

[RAIST]

http://money.howstuffworks.com/customer-service2.htm

Making the Most of Opportunities

Whatever it is that your company does, no matter how you do it, you make a promise to each and every customer that darkens your virtual door. You enter into a contract, even if the terms aren't explicitly stated. The consumer pays you something, and you promise to provide a product or a service. There are pledges of quality and quickness. Customer service involves living up to your word on these matters, but it really gets to shine when something goes wrong.

Here's the thing. Mistakes are opportunities -- golden ones. Here's why. Studies show that a satisfied customer will tell 2-3 people about his experience with your company. A dissatisfied consumer will share their lament with 8-10 people and some will push that number to twenty.

But here's the opportunity. An unhappy customer will become a loyal consumer if you fix his complaint and do it quickly. Eighty percent (80%) of these folks will come back to you if you've treated them fairly. That percentage rises to the upper 90s if you respond immediately. Every day you have the chance to transform your mistakes into returning customers -- the kind who will tell other people good things about you. Imagine that.

[Revanchist]

http://money.howstuffworks.com/customer-service2.htm

Making the Most of Opportunities

Whatever it is that your company does, no matter how you do it, you make a promise to each and every customer that darkens your virtual door. You enter into a contract, even if the terms aren't explicitly stated. The consumer pays you something, and you promise to provide a product or a service. There are pledges of quality and quickness. Customer service involves living up to your word on these matters, but it really gets to shine when something goes wrong.

Here's the thing. Mistakes are opportunities -- golden ones. Here's why. Studies show that a satisfied customer will tell 2-3 people about his experience with your company. A dissatisfied consumer will share their lament with 8-10 people and some will push that number to twenty.

But here's the opportunity. An unhappy customer will become a loyal consumer if you fix his complaint and do it quickly. Eighty percent (80%) of these folks will come back to you if you've treated them fairly. That percentage rises to the upper 90s if you respond immediately. Every day you have the chance to transform your mistakes into returning customers -- the kind who will tell other people good things about you. Imagine that.

That is correct. It's a shame that so many companies don't follow along with this, yet there are a great many that do. If only SE had left Direct Payment as a option, alongside the new methods, there wouldn't of been this much uproar imo.

[Malamasala]

I actually think that if they had just bundled it with another mog satchel, the complaints would have been half as many. Mostly because some people don't mind losing money if they get something they really wanted along the way. But a once a week teleport item? Nah, that won't make anyone happy.

[Panthera]

But a once a week teleport item? Nah, that won't make anyone happy.

Yeah, this item is particularly lame considering the hassle and risk we have to go through.

They have three weeks and two days to fix things. I figure give people two weeks to get this taken care of, so using that time frame, they have one week and change to come up with more options, or refine the options we have. I checked POL/forums just now figuring they'd have announced something today, but no. Maybe tomorrow?

[Luvbunny]

Sorry, but no, no Click and Buy for me, not an option. Why can we pay direct using Paypal account? That would take care a lot of problems in the US and you don't have to own credit card. I guess for most of us, it will be bye bye FF11, hello other new games

[Cylla]

This is warning: Do NOT use ClickandScam

Since Aug 1st I had been getting a 105 error code and I tried off and on a few times over.

When I went to go pay for my WoW account today, my credit card was being declined. Annoyed with this, I went over to my Aion account and tried to active that, got the same thing.

Called my credit card company and came to find that ClickandBuy was trying to submit the payment for $11.00 (not even the right amount for my FF account!) 53 god damn times! It locked my credit card up and I had to get the lock removed.

Nice job SE, got anymore scam sites up your sleeve for us to sign up with? >.<;

[Panthera]

This is warning: Do NOT use ClickandScam

Since Aug 1st I had been getting a 105 error code and I tried off and on a few times over.

When I went to go pay for my WoW account today, my credit card was being declined. Annoyed with this, I went over to my Aion account and tried to active that, got the same thing.

Called my credit card company and came to find that ClickandBuy was trying to submit the payment for $11.00 (not even the right amount for my FF account!) 53 god damn times! It locked my credit card up and I had to get the lock removed.

Nice job SE, got anymore scam sites up your sleeve for us to sign up with? >.<;

Well that's just what you get for playing WoW.

Kidding! Goodness! I can't believe they'd try something like that, and it messes up everything else you want to do with your card. Not giving them my CC#, not buying Chrysta through them.