Petition: clickandbuy the only way no,thanks.

[NkaiMoonwatyr]

This... is sad.

W
T
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Really wish I'd done some research before i created a C&B account, was in too much of a rush to get the transfer over and done with before I forgot and the end of the month snuck up on me, but I'm hoping I can change billing over to Crysta before C&B starts cycling payments. Maybe I'll get lucky and if I can change before the first payment goes through, I won't run into the issue of them continuing to charge my account even after I change billing methods, like others have seemed to have had. Bah... Seriously, this never should have become an issue. Anyone know if there is a cancellation fee? I've spent the past few hours browsing their ever so helpful 'FAQs and Help pages' and the best i've found so far is 'Needless to say, you incur no charges for maintaining an active ClickandBuy account. For this reason there is no real necessity to terminate an account either.' -.- Other than the fact that I don't trust you with my CC information!

So SE, listen up, I'll keep this short and sweet.
I've been with you for 7 years... I've stood behind you. Good times, bad times. I've weathered them all and I've still held my faith in you. But this... This is beyond unacceptable. This is a horrendous insult to your loyal customers. My faith in you is broken. Congratulations! You've added another notch to the list of discontent and dissatisfied customers! A measly wand that will transport me to the chocobo races (Damn you, you know i'm a chocobo addict... but still... meh) does NOT compensate for the flaming hoops of manure you are making us jump through, MUCH LESS the insecurity I am now feeling after having signed up with C&B.

Its almost like they're trying to alienate foreign players

exactly...

But what I don't get is this; yes, they'll probably continue to make money. Compared to what I make in a year, LOTS of money. But with so many people unable to pay with the new methods or flat out refusing to pay using the new methods, it's definitely going to be less money than it would be otherwise. How is that a good business decision?
More money > less money
I can't see how C&B is going to increase revenues enough to compensate for yet more losses to the player base.

On a side note... raise your hand if you feel like you are on the Titanic ~ Sinking fast and the higher ups are unwilling to admit it to the lowly peasants.

[Neika]

On a side note... raise your hand if you feel like you are on the Titanic ~ Sinking fast and the higher ups are unwilling to admit it to the lowly peasants.

My jaw just about hit the floor when I read this line because this is exactly how I'm feeling right about now. Thank you.

[Yinnyth]

A: Square Enix has opted to employ an external company for the processing of payments to offer the highest level of security to customer transactions.

You are holding something I love ransom and telling me the ransom is for my own good.

[Octaviane]

I think the answer to that question is simple. Everything.

They have to maintain a certain profit margin; they're not a running a break-even operation. They lose too many people and it's game over, for us and them. More specifically, the question was,"how much business do they lose if they do nothing, how much do they lose if they just give us $1.00 amounts for Chrysta, and will going with PayPal be enough to save FFXI?"

They'll do whatever it takes to remain profitable.

If it's more profitable for them to proceed as planned, that's what they'll do.
If it's more profitable for them to use PayPal, or direct Visa charges and pass the charge onto consumers, that's what they'll do.

Well, I was done with FFXI anyway and even if payment methods were returned to normal and/or we could buy Crysta in exact amounts or just use PayPal, I would have a really hard time trusting them again. You've hit the nail on the head in your last 2 sentences. Very sad.

[Fream]

Wait, what? Our security? You have got to be kidding me. Did no one at SE research CnB? If it's for "our security", why isn't it being forced on all players then? Why do the Japanese players get to use direct payment, if it's supposedly less secure? It'd be nice if they just came out and said "It's to cut costs." instead of giving us the runaround. If you're using us for money, at least be direct (haha, pun) about it.

SE, girl, what is up with these fallacies?

[Niyariko]

Wait, what? Our security? You have got to be kidding me. Did no one at SE research CnB? If it's for "our security", why isn't it being forced on all players then? Why do the Japanese players get to use direct payment, if it's supposedly less secure? It'd be nice if they just came out and said "It's to cut costs." instead of giving us the runaround. If you're using us for money, at least be direct (haha, pun) about it.

SE, girl, what is up with these fallacies?

/sarcasm Don't u see, Japanese does not deserve highest security, only loyal customers are good enough to use ClickandBuy. The Jp doesn't care if their Credit Card info are lost from SE's servers, actually, they love getting their info stolen, they throw up a party every time that happens!

What SE is doing is basically closing NA/EU support for good and making FFXI a JP only MMO. At least this is what their action is showing.

[Ravenmore]

Even when sept comes around if its not more people leaving the game then the projections for loss then nothing will change. While some have stated this was the last dstraw they would have quit soon anyway. So they were already accounted for. It comes down to those that will quit over simply not being able to pay at all effectly being banned with out the LM-17 msg.(thats the right code ?). So hoping enough players that can continue to pay do quit in large enough numbers to change the acountants minds or get them knock down to janitor, the last should happen no matter what. While I like the option of paying with crysta it shouldn't be that or have you bank acount cleaned out by third party fees. If they will even take it with out everything they would need to James woods you.

[Runespider]

I think ClickAndBuy was the least expensive path and they took it.

We need to face reality and realize gaming companies don't care about us at all, they want money, to them we're money, they don't care how we feel about it so long as they save a dime, they don't care how inconvenienced we are until it cuts into their bottom line.

Saddly, even with all this huff and puffing they'll likely continue profiting enough from the people who just say "fk it" and buy Crysta. The Reps/Devs might care about us, but the Company Itself does not, rest assured, we are nothing to them outside of a source of money to exploit.

They're a business, and unfortunately that means making business calls. They think they'll come out ahead by doing this, and they're probably right.

Unless 1/4th~1/2 of the population quits because of this, nothing will change. Hell, They've even gone out of their way to convenience the JP Crowd more. Its almost like they're trying to alienate foreign players.

This is pretty much it now, I don't think they felt this way as much in the past but now they deffinately do..especiallly going into the multi MMO mindset. We are simply a resource, they do as little as possible in terms of updates as they can get away with and take decisions based on profits alone, even if it means losing a portion of that long standing playerbase to make things more profitable. I guess ultimately they think we are all mindless fanbois, even if they throw us off this game we will be back for their next games..sadly for them I don't think it really does work that way anymore.

As was mentioned also the "treat JP players better" thing which has come out here is the real kicker, after so many years of being loyal to this company the differnt treatment is rather sickening.

[Seyrena]

Oh hey, cool, a $6.00 mystery charge on my account.
Thanks, Square-Enix.

[Lahan]

Also click and buy hits you with the following:

08/03/2011 FEE C&C CLICKANDBUY INTLFOREIGN TRANSACTION FEE $0.42

I am in the U.S.A.

I cancelled that crap.

Also ultimatepay lets you go through PayPal (which is free).

13.95 is my monthly hit to them normally.

(sorry if it was already reported and I see it was)

Here I found something even funnier! Now it id's the actuall 13.95 payment as the following:

08/03/2011 DEBIT C&C CLICKANDBUY INTL LTDAKRON OH $13.95

AKRON OH is TWO cities away LOL (Technically one and a half Akron/Canton is mostly Canton right next to me in Massillon). So I have an international fee for them using some banking system two cities over...