Billing issues for areas not covered by ClickandBuy or Crysta

[Drusenija]

Okay, finally had a chance to explicitly test this out myself rather than rely on word of mouth now the maintenance is over.

When using my Australian NAB Visa Debit card with VbV, I wasn't asked to provide additional information to Click and Buy (i.e., no scanned ID, no utility bills, etc), and was then able to use the C&B account to successfully transfer my account.

Interesting enough though, within 2 minutes of putting the transaction through, I received a call from my bank's fraud department confirming that it was me responsible for processing the transaction (which I did). Once I confirmed it, they were happy to let it go through.

So there is definitely something shady going on here with C&B; I can however confirm that _some_ Aussie users are still able to get onto the game.

[Maacha]

My main 2 accounts had billing go through yesterday (double billed for the one that was cancelled in July ><), but I can't transfer them over to the new system yet because it still says maintenance... Clock is ticking to when those 2 will be cancelled, still no way for my to pay from Korea.

Glad to hear that some in Australia are able to pay now, but there's alot of us outside the regular service area that still need another option for payment...

[Maacha]

My attempt to register Paypal to charge our Korean credit card has apparently failed. Paypal finally authorized our card, but either SE or Paypal wouldn't allow the transaction to complete. Not sure why, this is all I can see:

http://images.bluegartr.com/bucket/g...8b0502e86c.jpg
http://images.bluegartr.com/bucket/g...63a5f70244.jpg

It wouldn't allow me to choose "Other Country" for my location, so I chose the US since mine are US POL accounts and my SE account is US. My last hope will be trying to register a Korean bank account via Paypal, but since the credit card didn't work, I'm not holding my breath.

Clock is ticking SE, give us more options!

[katz]

Still being real here, there are a lot of players out there who don't strictly adhere to the US/UK/JP areas and only use those SKUs to play the game because their own countries do not have a specific version, like Australia. Legally and officially SE never provided for them in the first place, but players from these other countries still found ways to play using their own time and money. These players are still a large chunk of the playerbase, and if they can't play anymore, they'll be taking their money with them. I assume Square likes money, so even though these players don't fit into a specific region, Square is screwing themselves out of money in the process.

Im getting the distinct impression SE dont like money. First the give ffxiv free, now they are not allowing payments to them......

[Pawkeshup]

Apparently, there are game cards you can buy. I intend on doing so for this month, then waiting to see what they plan on doing in September, since it's blatantly obvious that SE talks a good game about listening to us but hasn't done crap as yet.

[Neika]

Those cards aren't available in my area, and my bank told me not to do business with Click and Buy. SE really needs to bring back direct billing.

[RAIST]

Im getting the distinct impression SE dont like money. First the give ffxiv free, now they are not allowing payments to them......

beginning to wonder if SE isn't trying to "cook the books" so they can qualify for some financial assistance of some sort.

Hate to sound like a conspiracy theorist, but it is just hard to rationalize going this route with all the recent issues with C&B and other services clearly documented not only on the internet, but within C&B's own support portal...and now those same issues are cropping up for FFXI as well.

[Zumi]

Those cards aren't available in my area, and my bank told me not to do business with Click and Buy. SE really needs to bring back direct billing.

Ebay or Amazon sell these game cards they are not hard to get even if they are not sold in a store where you live. Often at cheaper prices then stores sell them for.

[Nitecon]

my bank told me not to do business with Click and Buy

A great endorsement for click and buy right there!

I live in the heart of London (zone 1 right on the river), and Click and buy does not recognise my address. I sent them an email about the issue and they offered no help whatsoever, basically said if your address is not accepted you can't complete the registration. Kind of glad I failed to register, paypal it is then.

[Maacha]

2 weeks left and still no word on anything being done for those of us unable to use ClickandBuy or buy Crysta...

I'm starting to say goodbye to friends, though I haven't given away any of my stuff yet. 7+ years in this game, it's such a shame to go out with a wimper just because SE doesn't want my money anymore...