i was corrected because the click and buy logo did not load on my ps2 when I hit that option by mistake.
I already have my ffxiv account payment as crysta and planh on buying the cards since I do not need to a debit card. I haven't used my dads debit card to pay for ffxi in a long time. My boyfriend was paying after I had a hard time keeping my account active due to how dumb some of the bank tellers were or an SE glitch.
The fact is, we actually want to give Square-Enix our money. We want to give it directly to them, right into their hot little hands. Refusing people's money is just not a sane business strategy.
Some might not much care for the Chrysta system because they don't want to have to overpay. One of the attractions of this game is that it has merit as inexpensive entertainment; you get more than your money's worth, really. Overpaying for Chrysta betrays that merit, and makes an old game less attractive. It's about the principle, and we have our pride. On that note, there is Clickandbuy's fee. While small, we did not have to pay this earlier, and again, we run into the problem of principles, particularly paying a fee to a third party with bad customer service. As consumers, if we have a problem with billing, we're put in the middle, with SE and Clickandbuy pointing fingers at each other, and at the paying customer. At the very least, adding a $1.00 amount of Chrysta would fix the problem, issues with Clickandbuy not withstanding. A Paypal option might work for some customers, as opposed to Clickandbuy.
Some don't want Chrysta because it's a hassle, like paying bills every month or so, instead of just having taken directly out of your account like it always has been. Yes, this is an option via Clickandbuy, but they have an "F" rating with the Better Business Bureau (they are not a member of the BBB) and negative customer reviews abound about them. Considering what happened to Sony's customers, I for one, am not about to give my credit card number to a company that isn't even second rate.
Part of it is that the American playerbase feels as if we aren't being treated as equals as customers to our Japanese counterparts. Is our business not as valuable?
Lastly, paying in advance when FFXI's future is uncertain is an issue all of its own, which I detail here
In short, we don't want to overpay. We don't trust Clickandbuy--or that other no-name company. We don't want to be treated like second rate customers, and we don't have to be VIPs either. We just want the same treatment.
We want to give Square-Enix our money! Is Square-Enix really telling us,"We don't want your money?" That, to a customer, is insulting.
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