Petition: clickandbuy the only way no,thanks.

[Vitrum]

Nothing new to say. Just adding my support to the thread against this insane policy. I have never seen a company go so far out of its way to enrage its customer base.

[Runespider]

I think they have some think-tank guy there that is trying to save them money, problem is he is a dumbass and isn't thinking out these grand schemes..or they just aren't following through properly. I don't mind them cutting some costs but if they are going to outsource and let otehrs take over billing lets have a little more effort put into it, pick a good company and let people pay the way they have been in the past..with a cc and recurring billing. Crysta needs to be redone too, exact payment amounts please.

Can a rep at least state they are passing this ragefest on and we will get an official comment on it soon? I don't think that's too much to expect is it, I woud like to know if Square are going to follow through with this "era of communication" and actually help it's customers out here, this is a big deal for almost everyone and we don't like it.

[Malacite]

I have had this game since Dec 2003, and this is by far the most egregious abuse to the playerbase I have ever had the displeasure of witnessing.

What the crap man? Why did you suddenly do this? Since I first started I have never had a single solitary issue with your billing system. I see the charge on my statement every month and pay it, no problems or questions asked. But now we have to dance through these ridiculous 3rd party hoops, and/or pay additional money every month because you do not allow direct denominations like SONY does for PSN.

Why even change it in the first place? To further phase out POL? It's not like you can just remove the game from the POL system, so why mess with the simple, direct billing that we are all accustomed to?


Now, I've given you the benefit of the doubt here and only paid $20 worth of crysta and only because Ultimate pay allows Paypal BUT I STILL DON'T LIKE IT ONE DAMNED BIT! The majority of the people I've spoken to on Bismark don't care for this one little bit either by the way.

So, unless your goal was to basically piss off the entire Western userbase and prematurely kill off your only money-making MMO at this point in time, well, it's been fun.

[Mahouko]

I Don't really know what to say anymore,
But i'm really upset, all of my best friends are quiting (thank you SE) and all going to other mmo's.
If you keep this way of paying please take in mind, that you'll lose a big chunk of the gamers you have right now
and all the others will follow soon enough (lets be fair when you can grind all your jobs to 99 in a blink of an eye and finish all your missions in a matter of weeks your people who will stay will get bored fast enough)

If i'm right with this and people do get bored easy enough then i give this game 2 maybe 3 more years?
Anyway i'll wait and see but if all my friends quit i'll have no use in staying i'm afraid

[Artemicion]

I think I'd sooner gouge my eyes out with a fork than give any of my information, let alone credit card information to shady, notoriously fraudulent, third party payment services. Paypal already makes me uneasy, and it gives me no comfort to see that the Better-Business-Bureau give ClickAndPay a lovely "F" rating along with lack of accreditation for their service.
I simply cannot understand why Square-Enix would blatantly alienate their player base with such poor business practices and decision making. Unless there is a way to directly purchase Crysta from Square-Enix or purchase time cards valid for Crysta from retail outlets, I see my 9 year dedication to Final Fantasy XI coming to an end unless things change quickly.

[ExeorRag]

I've never ever complained about anything SE messed up lately, but there's a first time for everything: This new payment system sucks bigtime!

Just friggin add a normal CC payment method or something and everybody's happy!

[Lotto]

Great job SE, I've had no problem with the billing system in 7 years and now this?

Well if they don't change anything I guess i'll finally find an excuse to quit.

[Xangel]

Well if we are going to petition for the current billing method to stay as opposed to what they are implementing shouldn't we do a more formal petition such as including a detailed reason why this petition is being drafted in the first place, what we, the players and paying customers, are asking and if they don't comply us quitting or not playing/paying anymore. I mean i never had any problem with the current billing method, only the july 2011 mess up but in all the years since the NA release in PC I never had any issues I don't know why they are doing this and making the players, their customers who make them money, so unhappy.

I don't see my self buying gamecards to pay for MMO. I don't know why i HAVE to agree to a 3rd pt to do the billing. This is crazy. I might not be eloquent(sp) as other people or understand much but i can understand when a company just simply does not care for its paying customer and how their actions reflect on them.

I will be willing to sign a petition and keep my word and not play until our conditions/demands have been met. It's time to stand up to them and let them know we don't want any more bad customer service, no more "their way or the highway".

In short, someone make a formal petition, reasons, what we are demanding and what action we will take if they don't comply, then have people reply with their char name/world instead of random back and forth if we want things to stay the same we need only to take action not just bitch about it.

Thank you and I hope that SE changes this as I will not be transferring my account at the end of Aug. 31, 2011 if I need to register through click and buy or any other 3rd pt, or buying gamecards or crysta(w/e) other than direct billing from SE.

[Xanaduu]

adding my support~ really pissed with this.... payment is really becomming too cumbersome to even want to imagine dealing with... id be better off joining my brother and mom in WoW, as mush as i ~love~ its graphics... still better than having to deal with all this ><

[Niyariko]

If they hold onto your billing information personally, they become liable if their database gets broken into.

Don't think S-E didn't see what happened to Sony.

Thats what credit card fraud protections are for, if SE are so afraid in taking responsibility in holding customer's info and billing people directly, I suggest they should shut their business down instead, that will be their safest way not to loose any more money from now on.