SE is going to have to make 95 cap SOMETHING FIERCE to get some subscriptions back from this crap
Square community reps please can you pass on how annoyed the customers are at this?
I pay for 5 accounts within my family/gf and all I and others want is to be able to pay you the money as I have for the last 6-7 years, without having to buy more than I need (crysta) or go through a 3rd party company that I don't trust. I like the current system where I don't have to think or worry about payment and as such even if I go on holiday or something I still pay.
With this new system you are making a lot of people unhappy and although you think you are going to make more money you will infact lose a lot due to the nature of MMO players, lazyness means many carry on subscribing for a long time even though they don't really get as much use out of the account...having to manually pay each and every month and know you are kinda being ripped off while doing is not condusive to a happy playerbase.
As said before it's one thing to have this on a new game like FFXIV, but it's unacceptable to treat a loyal playerbase this way after so many years.
If I have to pay with crysta then I want to be able to pay the exact amounts, ultimately though I want to be able to just play FFXI without having to constantly worry about payment so at best I would be like to carry on paying you direct with my CC as I have for many years.
For people that do quit over this, please remember how you were treated and don't ever play another Square MMO...they just don't deserve a loyal playerbase. The way they treat us here is how you will get treated on future MMOs so keep it in mind.
already lost a few ppl i know to this new payment change gg SE.....
after this billing cycle im gone too screw that hassle its to much BS
I am still in the process of verifying my husband's new PayPal account, hoping to be able to still pay using our Korean credit card without paying an extra 5.9% currency exchange fee from Click&Scam. If they won't accept the Korean CC, I'll use my own PayPal account and use my US credit card or bank account, even though transferring money to the US for it sucks balls and I can only do it about 2x a year...
Really, I'd be perfectly happy using PayPal for Crysta if I could set it up as a recurring automatic payment and for the exact amount needed... which is exactly what the JP are allowed to do.
I have 2 characters and my cousin has 5. If this seriously doesn't get changed we are done. I hate to leave but I have more things to worry about in my real life than chasing down a company to give them money only to be slapped in the face each time because we are not important to them anymore.
You can add my two accounts to the list of future inactives if the payment options don't change. The reasons have been beaten to death in this thread already.
Seriously, wake up SE. At the very least do some research on a company you choose to do business with before forcing your customers to use it. You're hemorrhaging players as it is due to the age of the game and you wasted years of development capital on the colossal flop that is/was FFIV. Now you're making it more difficult for the people still willing to pay your bills to do just that by forcing them into business with a disreputable company?
What, did you hire the fiscal rejects that washed out of Wall Street in 2008 to be your business planners?
|
|
© SQUARE ENIX FINAL FANTASY, SQUARE ENIX, and the SQUARE ENIX logo are registered trademarks of Square Enix Holdings Co., Ltd. Vana'diel , Tetra Master, PLAYONLINE, the PLAYONLINE logo, Rise of the Zilart, Chains of Promathia, Treasures of Aht Urhgan, and Wings of the Goddess are registered trademarks of Square Enix Co., Ltd. The rating icon is a registered trademark of the Entertainment Software Association. All other trademarks are the property of their respective owners. Online play requires internet connection. |