Petition: clickandbuy the only way no,thanks.

[kewitt]

I didn't like the clickandbuy option for FFXIV, I signed up for it but never used it as FFXIV went free to play till fixed. Then later cancelled my clickandbuy account.

If these are the only options, It maybe time for my hubby and I to look for a new form of entertainment.

I like to only deal with the company I am getting the end product from and not dealing with middle men. That way if I have a problem with my payment I take it up with SE not clickandbuy.


Why do these fees exist?

As an online payment system, ClickandBuy gives you the ability to shop securely and conveniently in the Internet. In certain circumstances, ClickandBuy charges you fees for those services that are connected with a risk or additional costs to ClickandBuy, such as the risk of non-payment.

You may use fee-based services like funding with credit card, but you are not required to do so. However, many of these services are very convenient and allow flexible Internet shopping. If you want to take advantage of these services and fees are required, we show you clearly the amount and type of the fees before you confirm your purchase. This leaves it completely up to you to decide if our service is worth the fees.

Of course, most of the services offered by ClickandBuy are available at no charge.

When do the fees have to be paid?

Here is a breakdown of all fees that can be incurred when using our special services. Fees are charged according to our Fee table.

Risk premium for payments via credit card
Depositing money on your ClickandBuy account using a credit card is associated with greater risk for ClickandBuy. For this reason, we add a risk premium of 3,9 % to the value of the transaction.
Payouts to a bank account
If you want to withdraw your emoney to your private bank account our transaction costs need to be covered by charging a withdrawal fee.
Maintenance fee for inactive accounts
When your account has been inactive for more than 12 months and contains valid funds we need to charge a monthly maintenance fee. If you do not wish to be charged a fee you can reactivate your account by performing a purchase, funding or a withdrawal.
Cost sharing for chargebacks
When a transaction cannot be concluded because payment cannot be recovered, ClickandBuy charges you a cost-sharing fee of 25,00 EUR. This amount is calculated based on the expenses that accrue to both ClickandBuy and the bank involved when a chargeback occurs.

[Meyi]

Dear SE,

We love your game. We hate your business. Please fix this.

Sincerely,
Your Loyal Fans

[Ziyyigo-Tipyigo]

I was already considering going the UltimatePay route because I find it distasteful to set up yet another account somewhere (I've got enough passwords), and I find the idea of paying by cash appealing as it gets me away from plastic.

But now that I look at the process of adding funds... and I discover that UltimatePay wants my email address, even after being paid cold hard cash for their card. In the real world, this means they want to spam me.

So now... I'm probably going to run out the clock on this transfer thing, see if things change in four weeks. And if I do end up going for this UltimatePay system, the email address they'll be getting is my pol.com email address. If Square-Enix wants people to spam me, that spam is going through their own mail servers.

And add me to the list of people that finds giving Japanese customers more/better payment options real classy.

[Chriscoffey]

I am not sure what i do at this point. I think allowing Japanese players options we don't have after so many years is quite literally idiotic to say the least. I may finally quit FFXI after several years of playing due to this ignorance. I think after they made mistakes with FF14 being so stupid they couldn't mess up anything else... yet i was wrong.

[Artoriusrex]

i would really like to see a MOD reply to this thread as i notice that they have been very mute on this subject and when the soon to be im sure forever regretted by SE move to clickandbuy was brought up in the thread about forgetting to load crysta the mod who was replying promptly stopped also, come on SE give us feedback on a. why the JP players get both better and more options than we do. b. why you make non JPs only have the crysta and clickandbuy options both of which in essence force all but JP players to pay more money for a service which is supposed to be globally the same.

[Atomic_Skull]

You don't have to use Click and Buy if you pick Crysta as your payment method. Then you can just use UltimatePay to buy Crysta and pay with PayPal.

I have three accounts with 16 characters each. That means that I have to buy $84 worth of Crysta multiplied by several months. I guess I could just buy every 30 days but I have the memory of a goldfish and I know I'll forget, especially when the bill no longer comes due on the 1'st of the month.

[Gotterdammerung]

The solution is a boycott =)

Just take a month break off if you HATE this new payment bullcrap.

Let them panic when there population drops by 80%

[Babygyrl]

Wow.. What in the world is Square thinking with this?/ Why is this so complicated!? I want an explanation on WHY auto bill pay is being removed for everyone but JPs.. Hey mods how bout getting us some answers.. WHAT are they thinking...

[Cylla]

What is it that SE can't get or understand? Blizzard, NCsoft, all them allow their player base to pay with any type of credit card (3-D or not) with no hassle. Not only that, they allow their players to pay for months a head of time at a discount price. SE fails to do and allow both! Hell, for these who pay for more then one account are having to pay 10x more then what we are now if we went the crysta way. We go with ClickandScam, we take the risk of getting screwed over. Where the win in this?

I don't know if this is just SE way of being lazy and not having to deal with billing as much or if they just truly are this stupid and can't catch up on the times.

Whatever it is, grats to SE for losing about half their player base due to it.

And I agree with Artoriusrex, I would really love to see a MOD reply to this outrage. However, you know what? It not going to happen. When has SE ever cared about it player base being unhappy with the way they handle things? When the whole 3-D secure thing kicked in and many players were forced to quit because their banks didn't do it, did SE care one bit? No, they kept it in place and went about their way not caring about the handful of players they pushed out the door who could no longer pay for their account unless they had an Xbox, PS2 or used the adblock cheat (that is until SE fixed that and stopped PC users from doing that). No, no matter how upset and how many people quit, they won't reply to this and they won't change a thing. That my faith in SE.

I have a feeling I'll be done also and that upsetting after I just came back from a 2 year break and started over again....

[Andreja]

The solution is a boycott =)

Just take a month break off if you HATE this new payment bullcrap.

Let them panic when there population drops by 80%

Yep pretty much doing that for eternity as long as this system is in place. I logged off the game as soon as I learned all about this crap.