All accounts upgrading to Square enix accounts

[Alhanelem]

After checking out my SE account only option I got was for click and buy and to be honest I hate that service.

That's only now, and for FFXIV. For FFXI you'll still be able to pay directly with a 3D-secure card.

What I don't get is if they're so interested in security, why are they partnering with companies who don't support (or at least, don't require) 3D-secure?

[Tannlore]

I'm not too happy with the click and buy process myself. After using it to buy crysta for the relief fund. My bank ended up shutting my account down because of suspicious activity. It didn't recognize Click and Buy as a valid processor of funds. That was a fun time getting BoA to reopen my account.

I'm not looking forward to doing this process several times until my bank learns it's a valid transaction for my account.

[wildsprite]

if your gonna buy crysta, I suggest paypal since SE accepts it as a method to buy crysta, and I have yet to hear of any banks having trouble recognizing paypal as a valid processor of funds....I never even heard of click n buy before this....and after reading the negative stuff about them I'm certainly not gonna trust them with any payment information

[Alhanelem]

Paypal generally works good for most people. You do hear people badmouthing it once in a while, but most people don't have trouble with it. My only dislike about crysta is the leftover balance that you can't do anything with.

[wildsprite]

yeah true, but I know atleast a couple people that will love to be able to buy Crysta so they can pay in advanced for 4 to 6 months at a time

[Runespider]

What I don't get is if they're so interested in security, why are they partnering with companies who don't support (or at least, don't require) 3D-secure?

You bought that "for your security" garbage? All the changes have been made because of the charge backs, its so they don't lose any many from peopel abusing that.

[Krisan]

Howdy! We posted a pretty extensive FAQ sticky, which should answer most of the questions circulating the forums regarding the Square Enix Account transfer. Hope this helps!

Camate.. I love you. <3

[Neika]

I would still feel better if a rep posted saying that yes, cards with 3D secure, VbV, can still be used to pay SE directly for FFXI after the transfer. The fact that this isn't an option for FFXIV (only going by what others have said, I don't play FFXIV myself) has me kind of worried.

[bungiefan]

On the JP account issue, to enable use of Crysta with your Square Enix ID, you have to give a valid physical mailing address. Japanese SE ID accounts only allow a Japanese address to be input, and as I am no longer there, I can not provide a valid mailing address without rudely using someone else's. My American SE ID asked me to pick a region for my account at the last login, while my Japanese account never gave me the option to change. Can that option be reenabled? Am I going to have to use a fake address to register when the transition to the new account system goes through? This company really seems to not want people to be able to pay them money.

There's no way I'm starting over with a new account after 9 years. That answer is just unacceptable for an existing player.

I'm trying to contact support, but my written Japanese is very low level, and I can only read it well with the help of dictionary browser extensions like peraperakun. I have no idea if they'll even take my support email in English. I'll need a human translator to convert my messages otherwise.

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ご連絡ありがとうございます。
スクウェア・エニックス インフォメーションセンターです。
お問い合わせの件について回答いたします。

日本のスクウェア・エニックス インフォメーションセンターでは
日本語のみのサポートとなりまして、英語でのご案内は承っておりません。

誠に恐れ入りますが、日本語にてお問い合わせ内容を記載いただいた上、
あらためてお問い合わせいただきますようお願い申し上げます。

今後とも、スクウェア・エニックス製品への変わらぬご愛顧を
たまわりますよう、心よりお願い申し上げます。
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本メールに返信する際は件名を変更せずに、送信してください。

スクウェア・エニックス サポートセンター
http://support.jp.square-enix.com/
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Thank you for contacting us.
The Square Enix Information Center.
We will answer inquiries about the review.

Japan's Square Enix Information Center
It now supports only the Japanese, with English guide are not accepted.

We're sorry indeed, you mentioned the inquiry by the Japanese,
We ask that you contact us again.

In the future, the product of unwavering patronage Square Enix
We look forward, thank you sincerely.
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When you reply to this email without changing the subject, please send.

Square Enix Support Center
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So it looks like they won't even read an English message to give a response. Rikaichan is not saying anything about that message other than that I need to send messages in Japanese, and a very polite greeting and farewell.

[Gotterdammerung]

unacceptable

Unacceptable