Xbox 360 Random Freezes

[Treefiddy]

I have the same problem with my 360. I haven't done Besieged in a long time because it freezes near the end every time. If I stay in abyssea for more than 4 or 5 hours I get frozen too. At least in abyssea I can tell when it's gonna happen, at least sometimes. It's still a pain in the ass to have to reboot and then have to get enhancements again after logging back in. Atma stays on why can't the enhancements? My worst issue was during the last version update in December when the 360 would freeze constantly after the update. I know they figured out the issue to be due to having players with a certain type of armor on the screen or something like that. That's great that they fixed that at least, but not before I got screwed by it in a permanent way. As I was choosing my second augment for my Wings of the Goddess earring my 360 froze. I log back in to a finished earring with an augment I didn't choose. I've called numerous times about this, and I'm always told to talk to a GM. I call a GM and get an automated message EVERY time. I can't even talk to a live GM! The automated message tells me to call tech support. So basically SE is running me in circles and avoiding having to address my issue. Feels great after playing this game for 8 years and sinking all this money into it. SE, my issue needs to be resolved, and the 360 freezing issue needs to be resolved. All of us players give you our hard-earned money so now it's time for you to give us some attention.

[Drivont]

I have the same problem with my 360. I haven't done Besieged in a long time because it freezes near the end every time. If I stay in abyssea for more than 4 or 5 hours I get frozen too. At least in abyssea I can tell when it's gonna happen, at least sometimes. It's still a pain in the ass to have to reboot and then have to get enhancements again after logging back in. Atma stays on why can't the enhancements? My worst issue was during the last version update in December when the 360 would freeze constantly after the update. I know they figured out the issue to be due to having players with a certain type of armor on the screen or something like that. That's great that they fixed that at least, but not before I got screwed by it in a permanent way. As I was choosing my second augment for my Wings of the Goddess earring my 360 froze. I log back in to a finished earring with an augment I didn't choose. I've called numerous times about this, and I'm always told to talk to a GM. I call a GM and get an automated message EVERY time. I can't even talk to a live GM! The automated message tells me to call tech support. So basically SE is running me in circles and avoiding having to address my issue. Feels great after playing this game for 8 years and sinking all this money into it. SE, my issue needs to be resolved, and the 360 freezing issue needs to be resolved. All of us players give you our hard-earned money so now it's time for you to give us some attention.

^ The man's got a point...

[Xophious]

Greetings all!

Thanks for taking the time to write up the details about the current issue with the console freezing up. We apologize for the trouble and frustration that has been causing you all. This issue has been brought to our attention already and has been forwarded to try and get it resolved. As we continue to look into this issue, any updates will be posted within the forums as they become available. Thank you for your patience.

- Xophious