Petition: clickandbuy the only way no,thanks.

3/4 of my LS didn't even realize about this. None of them were happy about it when I told them. One of them doesn't even have a computer, so they're kinda screwed.

Lots of people going to get login failures after Aug.31 I bet.

/facepalm

Quote:

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Originally Posted by Tsukino_Kaji

So I want to tell people, if you do the transfer now, it very much seems like you have to start with one of the new payment methods come august. In just a few days. So if you're trying to hold on, DO NOT do anything regarding the transfer until after the august billing cycle.

I've also seen people talking about purchacing crysta in incraments of 100. I do not know about otehr regions, but here in the US you cannot do this. The minimum you can buy is 500. Take note of this. The 100 was just SE's example of how it is 1 to 1 and not a fact that you could buy 100.Actualy it's still always on until you manualy turn it off yourself in teh first place.

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The public should know this.

I guess I must've gotten into the habit of turning it on and didn't realize.

Quote:

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Seriously SE, loads of people hated the POL payment system, but it worked... why are you making it more and more difficult for us to give you money?

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To save themselves some money, most companies won't add things that annoy their userbase to save a few bucks. Square like to be unique.

So much QQ.
People do have the right to complain about ClickAndBuy being the only way to automatically pay via credit card though.
Personally I'm just taking the easy route of buying Crysta with PayPal and Game Cards.

Lol'd at all the people nobody has ever heard of QQing about how they're going to quit or did quit because of this.
Seriously? Lulz.

Hopefully SE finds alternate payment methods, for those in other countries and such who may have a problem with this.

I'm sorry but i think you guy only focusing over the tiny inconvenient then anything else, SE offer to pay with paypal or Ultimate Game Card that you can buy from any walmart, Game stop etc...

Of course if you are using "ClickAndBuy" crappy EU compagny then you have to pay the dumb fee, if you go that way, i am sorry but you not smart.

Register a PayPal Account COST 0$, you can hook your bank account to Paypal and transfer $$ from bank to paypal, and there also 0 FEE for doing that.

Pay anything on the WEB with paypal never have any FEE.

You can buy 5$ Crysta and then 10$ Crysta if you wan, still 0 FEE from paypal for doing double trasaction. You don't have paypal account? Then use Ultimate Game Card, once again, 0 FEE when buying crysta.

Now let go back to old SE payment system:

You need Credit Card ( If you have BAD Credit record, no luck YOU CAN'T PLAY FFXI )
If your parent are too cocky to give they #CC to pay the game, then once again you screw.
If your CARD do not support the crappy 3D secure (witch seem the case for sooooo many people) then no luck also.
Other option was to beg a good friend, then is like a marriage and you have to refund him every month. (Annoying)

And what now? Visa, MasterCard, etc really charging 0 monthly FEE? Really, that would surprise me big time.

New payment system, WOW all those thing i listed go away finally. Bad Credit record? NP you still can hook Paypal account or buy a stupid Ultimate Game Card.

So really, if you think less people will play FFXI after this major change?

Once again: PAYPAL cost 0 monthly fee, 0 fee for transaction.

I think the most hilarious part is that by not giving us a "pay exact price" crysta option, in the future they'll have to add a "pay exactly the missing amount" crysta option, which will be harder than the exact amount way.

But this is SE we are talking about. They are going to read our complaints, steal our initial crysta investment, then give us a "pay exact price" option so we can never get that overpaid crysta back.

Quote:

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Originally Posted by Malamasala

I think the most hilarious part is that by not giving us a "pay exact price" crysta option, in the future they'll have to add a "pay exactly the missing amount" crysta option, which will be harder than the exact amount way.

But this is SE we are talking about. They are going to read our complaints, steal our initial crysta investment, then give us a "pay exact price" option so we can never get that overpaid crysta back.

---

Is 5$ max overpaid... just give it to "red cross" if you quit the game, so SE don't get it and you can sleep better jeez.

NAs:
* Use ClickandBuy (shady 3P service) to pay directly, and if you want to pre-load multiple months there's a surcharge
* Buy Crysta using a variety of methods (including Paypal) and have monthly payments automatically deducted from your Crysta pool. Unable to buy exact amounts, and you have to go do it every month so your account doesn't deactivate.

JPs:
* Have the option of directly entering their credit card information and paying as they used to.
* Can buy Crysta in exact amounts.

SE, delay this change until you've actually done the work for it. I lost enough friends when you guys messed up billing LAST month. I don't need to lose more because you're *really* messing up billing this month.

Would all be a bit more comforting if it wasn't already shown the JP Can buy exact Crysta and can still pay directly via Credit Card(Was it confirmed?)... Yah yah Minorities get shafted etc.

Either way, I talked to my brother (who actually is in charge of our SqEx Account), and he says he's easily set up ClickandBuy before... Hopefully he's this lucky for FFXI.

Moving on, rather is so much easier to drive to a store and get a Gamercard itself is irrelevant if you ask me, People are complaining because after 7 years of the same method. a method the massive majority of us have grown comfortable with and accepted, They're changing the system and forcing us to chose between a shady company, or overpaying a small bit per month (which eventually adds up to a free month with some change left over, assuming you don't get banned or are forced to quit early for whatever reason, like life? then you can just donate it! small comfort for people on tight budgets)

It was simply an unnecessary move on SE's part, and while I don't feel "THE SKY IS FALLING", i actually support those quitting. If they had kept the old method but added these two no one would be complaining, no one, its the mandatory shift and obvious (if you're not naive) reasoning/choices behind the two chosen methods.

Quote:

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Originally Posted by Tsukino_Kaji

So I want to tell people, if you do the transfer now, it very much seems like you have to start with one of the new payment methods come august. In just a few days. So if you're trying to hold on, DO NOT do anything regarding the transfer until after the august billing cycle.
...

---

Too late, didn't thought I will have such payment issue ... I guess SE won't do anything about this. So I guess I'll go to my backup MMO eve online (paying with paypal).

@Karbuncle, No one really know why SE make this change, all we know is they drop playonline as 3rd party billing system, instead they choose C&B, of course imo it was a bad choice, they could have choose Paypal instead, but maybe in japan/Eu etc C&B was more popular and the market is probably bigger over there, no matter the reason SE choose C&B as partner for they billing system, that don't mean in future SE wont add more option like PayPal. Just keep in mind back before when it was Playonline only, SE had no alternative for anyone that had NO CREDIT CARD, and that imo WAS A BIG INCOME fail for SE, just think about how much money they lost every month.

For the ban, i doubt you get ban because you have not enough crysta lol that would be totally ignorant from them, so imo the only thing that goign to happen is your account be deactivate like when your credit card expire, and you just need reload crysta and reactivate it, that take 5 min...

So... anyone know what Paypal error 10417 is?... I can't even throw money at SE anymore... Never EVER had any issues with POL... just sayin

dear SE, give us this, and all anger will end immediately

http://common.allakhazam.com/images/...70db4c5609.jpg

Quote:

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Originally Posted by Finuve

dear SE, give us this, and all anger will end immediately

http://common.allakhazam.com/images/...70db4c5609.jpg

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Finally, some sense!

Quote:

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Originally Posted by Karbuncle

Would all be a bit more comforting if it wasn't already shown the JP Can buy exact Crysta and can still pay directly via Credit Card(Was it confirmed?)... Yah yah Minorities get shafted etc.

Either way, I talked to my brother (who actually is in charge of our SqEx Account), and he says he's easily set up ClickandBuy before... Hopefully he's this lucky for FFXI.

Moving on, rather is so much easier to drive to a store and get a Gamercard itself is irrelevant if you ask me, People are complaining because after 7 years of the same method. a method the massive majority of us have grown comfortable with and accepted, They're changing the system and forcing us to chose between a shady company, or overpaying a small bit per month (which eventually adds up to a free month with some change left over, assuming you don't get banned or are forced to quit early for whatever reason, like life? then you can just donate it! small comfort for people on tight budgets)

It was simply an unnecessary move on SE's part, and while I don't feel "THE SKY IS FALLING", i actually support those quitting. If they had kept the old method but added these two no one would be complaining, no one, its the mandatory shift and obvious (if you're not naive) reasoning/choices behind the two chosen methods.

---

Agreed, and I would like to see it confirmed that the JP playerbase can buy Crysta in exact amounts and/or continue to use their CC's. Can't flame them until it's confirmed.

I am hoping that SE is sitting down as we speak and taking note of this and other threads on the subject and realizing that they are making a huge mistake. Hope springs eternal,but I am not holding my breath for too long..........

Quote:

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Originally Posted by Hyden

So... anyone know what Paypal error 10417 is?.

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Paypal does: https://cms.paypal.com/uk/cgi-bin/?c...nvp_errorcodes

Quote:

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Originally Posted by Octaviane

Agreed, and I would like to see it confirmed that the JP playerbase can buy Crysta in exact amounts and/or continue to use their CC's. Can't flame them until it's confirmed.

I am hoping that SE is sitting down as we speak and taking note of this and other threads on the subject and realizing that they are making a huge mistake. Hope springs eternal,but I am not holding my breath for too long..........

---

Check the picture linked above your post. Also, allegedly they can buy in exact amounts by going through WebMoney and just putting in exactly how much they want. Someone posted a work-around for NA players (involving a JP hotel somehow?) on the BG forums, I think.

I have a JP account and I use Webmoney as payment since they won't accept Credit Cards printed outside japan. I have been using this method since 2008 (or whenever the 3D secure card thing was). In web money section there are options to buy crysta using Web Money starting from 500 - 10k and at the bottom there is an option to use up all the points remaining in your web money account. I would think this is what people are saying about paying exact crysta amount. Setting up the exact fee in webmoney then asking Squareenix's payment site to withdraw all the remaining points.

I for one cannot do this since Webmoney itself won't accept foreign Credit Cards. So I have to rely on third party shop who sells web money currency ranging from 2k-10k. Since both of my accounts are japanese I have no alternative but to use this method. Similar to Ultimatepay? So yeah in a way they can control the exact fee if you live in japan or have access to japanese credit card. I can make a screen shot to show this if you wish.

24 hours since this thread was started and not even a "hey, we are looking into it" from a mod. You wont be getting my money on August 1st. Stay classy SE.

To save scrolling the above......

10417
Transaction cannot complete.
The transaction cannot complete successfully. Instruct the customer to use an alternative payment method.
Instruct the customer that PayPal is unable to process the payment and redisplay alternative payment methods with which the customer can pay.

I wanna get this straight, for a Canadian using Clickandbye...
i use to pay SE $14.91 each month with 2 mules
so...
$14.91 (to SE)
+5.9% (C&B currency exchange fee)
+3.9% (C&B by paying with CreditCard)

which adds up to $16.41 Canadian each month
$1.50 is going directly to C&B
Is my math correct?

And each year, i'll need to pay $18 extra to what I used to pay for a 9 years old game which i've invested aprox. $1500 (pc game disc, ps2 version and all expansions included) for the past 8 years already!?

Quote:

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Originally Posted by Byrth

Check the picture linked above your post. Also, allegedly they can buy in exact amounts by going through WebMoney and just putting in exactly how much they want. Someone posted a work-around for NA players (involving a JP hotel somehow?) on the BG forums, I think.

---

Ya I was posting at the time and didn't see it.

I am from New Zealand, about 5 years ago when I purchased the security token we had to register a SE account so we can link the security token onto it, I am from New Zealand so of course when I choose the region when creating SE account we choose EU&Other Regions since there were only NA JP and EU&Region 3 Options to choose so of course I chose EU&Other Regions, who knows it will hunt it us down now at that time? now I am screwed because the only option to make a payment in EU SE account is Click and Buy, NO Crysta available, NO direct debit credit card, No Paypal, and even worse, now everytime I try to transfer my POL account and when I get to the Click and Buy payment step it shows an error message says "Error This offer is not activated for your country of origin.", I searched on internet, no luck, so I made a phone call to Click and Buy in EU, waited for a good 20mins on the line until someone finally pick up, and the operator was in very bad manner, after 10mins of talking and explaining he told me I have to verified my credit card in my Click and Buy that they put 2 amount of US dollars and I have to put them onto the click and buy confirmation page, and the 2 amount of money will take 3~7days to appear on the invoice and he said if it still doesnt work it doesnt work thank you sir and hang up the phone. so if it doesnt work , to the EU SE account users that isnt in EU like me, totally had no choice, we only have an option to pay with click&buy which doesnt work and cant continue FFXI service.
P.S also tried my sis's credit card from Australia, appears to be same error message so i dont know whats wrong with it, friend from US didnt have to verfiy their credit card and could use right away and got their account transfer done in few mins. I also heard someone said some countries/banks dont even support Click and Buy I am not sure if thats true but maybe thats why i get the error message.

Quote:

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Originally Posted by Byrth

Check the picture linked above your post. Also, allegedly they can buy in exact amounts by going through WebMoney and just putting in exactly how much they want. Someone posted a work-around for NA players (involving a JP hotel somehow?) on the BG forums, I think.

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This interests me. Got a link, or even a thread topic?

It makes me sad but I think I'm done. Unless there is a direct payment method, which has worked for me since 2003. I don't want to deal with paypal, playspan, click and buy, or whatever. It sounds like a hassle, and maybe I don't understand it and it's easy or whatever, but I shouldn't have to. Is Crysta something that can be bought in a store like MS Points and PSN, or WoW cards? If it's like that maybe, but if I have to sign up for another damn internet service to use my other internet service, I'm done.

Quote:

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Originally Posted by Aver

This interests me. Got a link, or even a thread topic?

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http://forum.square-enix.com/ffxi/th...l=1#post155872

Quote:

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Originally Posted by Octaviane

To save scrolling the above......

10417
Transaction cannot complete.
The transaction cannot complete successfully. Instruct the customer to use an alternative payment method.
Instruct the customer that PayPal is unable to process the payment and redisplay alternative payment methods with which the customer can pay.

---

Actually, if you HAD scrolled the page I provided the link to you'd have seen there are THREE possible causes listed, yours is but the first and not the most informative of the three.

These are the other two:

Quote:

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10417


Transaction cannot complete.


The transaction cannot complete successfully. Instruct the customer to use an alternative payment method.


Account not associated with a usable funding source

10417


Transaction cannot complete.


The transaction cannot complete successfully. Instruct the customer to use an alternative payment method.


Credit card or Billing Agreement is required to complete payment

---

Quote:

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Originally Posted by Walsh

Is Crysta something that can be bought in a store like MS Points and PSN, or WoW cards? If it's like that maybe, but if I have to sign up for another damn internet service to use my other internet service, I'm done.

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Yes it is .. use PlaySpan, no 'sign up ' for anything.

Quote:

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Originally Posted by Kraggy

Yes it is .. use PlaySpan, no 'sign up ' for anything.

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So playspan cards are something that I can pick up at my local walmart or gamestop and redeem for Crysta? I don't think i've ever seen them. Excuse me I'm ignorant of this stuff, I've used the same CC since the game came out here in the US and I've barely ever bothered with payment options except to change my exp date twice.

Quote:

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Originally Posted by Kraggy

Yes it is .. use PlaySpan, no 'sign up ' for anything.

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But thats like paying a company(paypal) to pay a company(PlaySpan) to pay for Crysta to pay for FFXI, and try doing that every months!? SE, just take my money, really, [SIZE="6"]TAKE IT![/SIZE]
Can it get more complicated!?

Quote:

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Originally Posted by Walsh

So playspan cards are something that I can pick up at my local walmart or gamestop and redeem for Crysta? Excuse me I'm ignorant of this stuff, I've used the same CC since the game came out here in the US and I've barely ever bothered with payment options except to change my exp date twice.

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Don't know what you mean by cards, I bought Crysta through UltimatePay's web site and SE credited my SE account, everything done on-line.

But then maybe it's regional, I'm in the EU, never seen 'time cards' here.

http://www.la.bbb.org/business-revie...do-CA-13168063

Maybe it's time to take away there A+ rating.

Quote:

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Originally Posted by Aver

This interests me. Got a link, or even a thread topic?

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Well, there's this:
http://www.bluegartr.com/threads/106...=1#post4716360

And this:
http://forum.square-enix.com/ffxi/th...l=1#post155153

But I'm not sure there's an option on NA accounts to pay with WebMoney, and there probably isn't.

Quote:

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Originally Posted by Ilax

@Karbuncle, No one really know why SE make this change, all we know is they drop playonline as 3rd party billing system, instead they choose C&B, of course imo it was a bad choice, they could have choose Paypal instead, but maybe in japan/Eu etc C&B was more popular and the market is probably bigger over there, no matter the reason SE choose C&B as partner for they billing system, that don't mean in future SE wont add more option like PayPal. Just keep in mind back before when it was Playonline only, SE had no alternative for anyone that had NO CREDIT CARD, and that imo WAS A BIG INCOME fail for SE, just think about how much money they lost every month.

For the ban, i doubt you get ban because you have not enough crysta lol that would be totally ignorant from them, so imo the only thing that goign to happen is your account be deactivate like when your credit card expire, and you just need reload crysta and reactivate it, that take 5 min...

---

Further proof you don't know wtf you're talking about because you think Playonline is a 3rd party company.

Quote:

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Originally Posted by Byrth

Well, there's this:
http://www.bluegartr.com/threads/106...=1#post4716360

And this:
http://forum.square-enix.com/ffxi/th...l=1#post155153

But I'm not sure there's an option on NA accounts to pay with WebMoney, and there probably isn't.

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No, there isn't, I has a sad.

PlayOnline was developed, owned and run by Square Soft, which is now Square Enix...

http://youtu.be/_42la3foiCc

Quote:

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PlayOnline is an online gaming service created by Square Co. (now Square Enix), and is used as a hub for many of the online PC, PlayStation 2 and Xbox 360 games the company publishes. Currently, the only game supported by the service is Final Fantasy XI. Games previously supported were Front Mission Online, Fantasy Earth: The Ring of Dominion, Tetra Master, and the Japanese releases of EverQuest II, Dirge of Cerberus: Final Fantasy VII and JongHoLo.

---

http://en.wikipedia.org/wiki/Playonline

Quote:

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Originally Posted by Xangel

Well if we are going to petition for the current billing method to stay as opposed to what they are implementing shouldn't we do a more formal petition such as (...)

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Internet petitions: serious business.

over 24hours and no one has stolen my money! whats the difference in this site or any other site? i mean places like ebay or amazon could steal all your money but they dont. people could hack newegg.com but they only hack ps3. so im sure we're just as safe as ever.

they are probably TRYING to let go of FFXI as they wanted NEW games to be played. ya most new games suck, but that doesnt mean they intend for ff11 to be the only FF played in 10more years. idk if Crysta equates but i really hate buying stuff like that because of micros*** making me buy points and charging me up the a** for everything.

idk why SE put in the effort to change this stuff, but oh well. im not going to go play gears.

Quote:

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Originally Posted by Neisan_Quetz

Further proof you don't know wtf you're talking about because you think Playonline is a 3rd party company.

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While you're correct to point out he's wrong, in one sense he's not: POL didn't do the payment processing, they used a dedicated payment processor (whose identity as far as I know we don't know).

So, while we SEEMED to be paying SE directly (because as you say, SE owned POL), we weren't, they off-loaded the payment processing, the only difference is that we didn't know about it (or at least had no reason to need to know).

Some constructive comments (though most comments were constructive in this thread, talking about money :)

Context french/EU account :
Recurring billing payment
payment method :
Click and buy
Comments :
For me a nonsense because (as previously said) it's a major change for a major party of the member (I guess). More transparent implementation (where everyone will be happier) could have been done.

Manual payment aka crysta
Payment method
click and buy
ultimate pay : paypal, paysafecard, ukach, moneybookers, ultimate game card
Comments : Needing to make tweeks to extend the duration of the game experience is deceptive (for me). People were used to play when they wanted, now you will have to choose if you want to continue or not. Technician implementation, dont know if customer experience team was involved in this kind of choice.

End comment : Hope that SE will take position about our comments.