DX11 Crashes/Errors

[RisaKins]

And it seems we have more people with the DX11 error

http://forum.square-enix.com/ffxiv/t...hing-since-5.1
http://forum.square-enix.com/ffxiv/t...5-Game-crashes
http://forum.square-enix.com/ffxiv/t...11-error-popup

I mean, honestly, I'm not the top of person to EVER complain, I completely understand it takes time and patience to fix errors/issues etc.
But I feel the team hasn't even ADDRESSED the issue, so we're left in the dark feeling as if nothings being fixed and we can't even play the game we pay monthly for properly......

[Blood_Meridian]

I have been having DX11 crashes since I installed the game. I reinstalled Windows 10 and the drivers and it seemed to make things worse. Dropping graphics settings and borderless fullscreen seemed to help lessen the problems, but I wasn't happy having to do that. I read DX11 problems on other games and eventually figured out I had Microsoft Visual C++ 2015-2019 (x64) installed only. I installed x86 version as well and haven't had an issue all night on max settings.

[RisaKins]

I have been having DX11 crashes since I installed the game. I reinstalled Windows 10 and the drivers and it seemed to make things worse. Dropping graphics settings and borderless fullscreen seemed to help lessen the problems, but I wasn't happy having to do that. I read DX11 problems on other games and eventually figured out I had Microsoft Visual C++ 2015-2019 (x64) installed only. I installed x86 version as well and haven't had an issue all night on max settings.

Keep me updated!
Cause I can stay logged in for days without an issue, and then get hit with it at the worst/random times! <3

[Scoli]

So, mine was one of the posts you linked above. Blood_Meridian's suggestion of the C++ redistributable solved my issue! By comparison, mine was crashing when trying to hit "Play" from the launcher. After installing both x64 and x86 of the 2015-2019 version, I was finally able to login and play today for the first time in over 2 weeks!

[RisaKins]

So, mine was one of the posts you linked above. Blood_Meridian's suggestion of the C++ redistributable solved my issue! By comparison, mine was crashing when trying to hit "Play" from the launcher. After installing both x64 and x86 of the 2015-2019 version, I was finally able to login and play today for the first time in over 2 weeks!

ALritey took yours down =)

[RisaKins]

I'm seriously at the point where I can't even leave my FC manor without getting the crashes at times, and it really sucks.
I'm honestly considering canceling my subscription and bringing all these people with me to another game until they atleast address this issue.

So currently staying in the housing areas usually keeps me logged in for as long as I please without crashes, I'm free to run dungeons etc. with an occasional Dx11 error in a few dungeons here and there. But towns will hit me harder it seems.

[Pkrisnin]

I already stopped my sub due to this issue , no point playing if u can't stayed login for more then a few min
Faulting application name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x5de7faf4
Faulting module name: ntdll.dll, version: 10.0.17763.831, time stamp: 0x1f1a0210
Exception code: 0xc0000374
Fault offset: 0x00000000000fb049
Faulting process id: 0x467c
Faulting application start time: 0x01d5b4ef2b470bfc
Faulting application path: J:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: eba8d9e0-59aa-4cf0-a649-0381364382cd
Faulting package full name:
Faulting package-relative application ID:

[RisaKins]

This is becoming ridiculous </3

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

I apologize for the delay in our response.

The error you are experiencing is a generic error, stating that the game could not continue to operate and thus closed. This can be caused by a multitude of things, making it difficult to pinpoint exactly where the issue stems from. This is also why this error is so common, different causes will end in the same result.

If you are experiencing this, I'd suggest trying the troubleshooting listed here: https://sqex.to/yHxyN

Unfortunately, since every PC is structured differently there is no single step that will fix every issue. As such, we'd recommend attempting all of the troubleshooting above.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.