hi guys, using program like battleping, wtfast, etc etc reduce the lag/lagspike to 0 if you set them correctly

this program fix the isp/ffxiv-Server problems
i know the 40% of the community is using these programs

so i got 3 question:

are these programs legit or bannable?

and

why i must pay another subscription for fix/play a game broken?

and

for that reason i must pay the ffxiv subscription if they are unable to fix these problems?what is used for my money