Game Crashes / BlueScreen

[Fettwand]

Hello,

i have bought Final Fantasy some time ago and wanted to play, but it was quite strange - the intro was extremly lagging. And during the Intro i got two Bluescreens .

I tried different Congigsettings to skip the Intro than i created a Character.

But after some time a Blue Screen was approching at my character Creation.
Finally i lost my Motivation to play.
Another Day I scan my SDD Hard Drive and thought probably it can help ( just to decrease one error source)

Well i finally was able to create Character and started the Game and it was quite laggy though my PC should suit the requierements. I decreased Settings to optimize Gameplay. But it lagged and got Blue Screen

Some Hours later i just started to the Main Menu to listen to the Music. Not long i got another Blue Screen.

I was shocked that i couldnt play and enjoy the Game. Also my free Month is decreasing now. Im not satisfied at the Moment as you can understand.


I copied the Problemsignature:
Problemereignisname: BlueScreen
Betriebsystemversion: 6.1.7600.2.0.0.768.3
Gebietsschema-ID: 1031

Additional Information which helps describing the Problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88008945088
BCP3: FFFFF880053DB998
BCP4: FFFFF880053DB1F0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
helpful Datato describe the Problem:
C:\Windows\Minidump\092113-11902-01.dmp
C:\Users\Gameboy\AppData\Local\Temp\WER-64615-0.sysdata.xml

I got an Intel I 5 with 3.2 Gigahertz und 8 gb ddr 3 ram. My Graphics Card is a Geforce GTX 770 with newest Driver.

It really should work.Im not far from newsest PC at the moment i think.
Where is the Worm in the Hole?
I am pleased by all help possible!

Thank you

[Jessikia]

You might find this thread helpful, not sure if there has been any solutions but others have experienced similar issues. http://forum.square-enix.com/ffxiv/t...sh-BSOD-issues

Hope you find a solution to your probs and able to get it sorted soon

[KisaiTenshi]

Some Hours later i just started to the Main Menu to listen to the Music. Not long i got another Blue Screen.

Additional Information which helps describing the Problem:
BCCode: 1000007e

That is
0x1000007e - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M

There is not enough information provided. You'd need to analyze the contents of the crash dumps (which you can only do with debugging tools), and use the Final Fantasy System Information tool to provide more details. If you open the contents of WER-64615-0.sysdata.xml it should have the name of the drivers that were resident when it BSOD'ed

If you google search the windows version number you'll see plenty of threads on how to troubleshoot BSOD. Since you said it happens before really getting anything done in the game, that really points to video/cpu/ram hardware failure or video/cpu/memory/timings or power problems.

[Boretalith]

We appreciate you taking the time to report this error to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. Please use the bug reporting template found Here, and make another post. Thank you!