Quote Originally Posted by Almadranis1984 View Post
this post is only to have information by other people if someone have my own problem and if someone resolve it.
You probably want this support form:

https://support.na.square-enix.com/c...82&la=1&daxx=2

There's also 794 pages of people with the same issue on this thread:

http://forum.square-enix.com/ffxiv/t...ervice-account

I haven't read every single post, but from what I can gather when you contact SE about it they *may* move your collector edition items over (it seems rather hit and miss), but not the 30 days. Each service account can only have 1 Windows game or 1 PS3 game registered. You an have 1 of both (so that'll give you a total of 60 free days), but not 2 Windows accounts etc. The 30 days are only for use with completely new accounts, the exception being if you add PS3 service to an existing Windows service.