Payment Method Registration Errors [Error Code 401 and 601]

[Minkaa]

This started happening to me today as well. Error 401 over and over again. I tried 3 different cards, 3 different browsers. I know it's not the bank rejecting payments. I've used all 3 cards recently for both online and offline purchases and they work flawlessly in anything other than Square Enix's account management system. I guess if it's true that they lock us out for 24 hours every time we get the 401 error, I may be blocked for months by now... I've probably made dozens of attempts. I'm sure I'll have fun chatting with support every day until they fix it - frustration comedy gold.

Are there any alternative forms of payment still available? I've heard other people suggesting "pay by paypal" or "use UltimatePay" or "Pre-Paid Game Cards" etc... but none of those options seem to be available anymore. Only Click-n-Buy which is completely down.

By trade, I'm a programmer and have set up many online billing and subscription systems. Whenever I do, I set it up so that if there is even a single error, it sends me an email so I can go investigate it and fix the problem immediately. From the look of this thread, this error has been persisting since at least 2011 and SE is still blaming the players? It's extremely frustrating because I know all it would take is ONE responsible employee at SE to go in and fix it. It's not that difficult.

[TessaJalloh]

This started happening to me today as well. Error 401 over and over again.-snip-

Me too, and at roughly the same time. I was trying to buy a Fantasia and i got the error and now can't use either of my cards, can't buy crysta, and thanks to the elimination of the ultimate pay option i can't use paypal either.