SE doesn't care. That is very clear. A problem that they themselves acknowledged almost a year ago, still has no reliable solution or fix. It is obvious that they could not care less about us, as long as they are getting their money from the rest of the player base. It feels almost useless to even try to contact customer support, because I know that if they don't have the problem fixed by now, what will my phone call do a year later? This situation is mind boggling at the least.