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  1. #1
    Player
    Terless's Avatar
    Join Date
    Sep 2013
    Posts
    6
    Character
    Terless Dragonsbane
    World
    Masamune
    Main Class
    Fisher Lv 50

    For those experiencing errors 601, 401, etc on Mog Station

    If those of you experiencing this issue are living abroad and have registered your account for your home country/bank country and you are getting these errors and have checked with your banks to verify that there are no issues on their end. Here is how to fix it:

    Step 1- Get a v.p.n that has a server in the country your account is registered to (i used the same state so im not sure if the global collect IP check is that intense)

    Step 2- Login to mog station with this vpn and register your credit card

    Step 3- log out and never look back.

    If you ever have to update information always use your VPN so you avoid the 30 day account lock that comes with a failed attempt. Unfortunately SE support doesn't know how to fix this issue and will instruct you to try ultimate pay or crysta, both of which use the same IP validation to identify the buyers location in relation to the financial institution's registered region. I'm sure SE will work this out in time but for now this will be your best bet. I got locked out on my account so i bought a new game, made a new account(the information to register was the exact same), and tested this method and it works. Hope this helps you guys that are suffering out there and fuming at the disrespectful support guys who feed you the same "well if that doesn't work i guess you're out of luck" line.
    (6)
    Last edited by Terless; 09-10-2013 at 12:54 PM.

  2. #2
    Player
    RomoSin's Avatar
    Join Date
    Aug 2013
    Posts
    28
    Character
    Kichua Sin
    World
    Behemoth
    Main Class
    Conjurer Lv 50
    Its a 30 day lock?! I thought it was a week. First I did it with a Mexican IP now, I'm connecting remotely to a computer I have in Texas and doing it from there. I still get 401 but I guess its because of the lock I got from the first time.
    (0)

  3. #3
    Player
    Terless's Avatar
    Join Date
    Sep 2013
    Posts
    6
    Character
    Terless Dragonsbane
    World
    Masamune
    Main Class
    Fisher Lv 50
    Yes you must wait it out before trying or you will Reset the lock timer.
    (0)
    Last edited by Terless; 09-18-2013 at 08:32 AM.

  4. #4
    Player
    SYS_ID's Avatar
    Join Date
    Sep 2013
    Posts
    10
    Character
    System Id
    World
    Brynhildr
    Main Class
    Lancer Lv 50
    this is fcking rediculous... I tried setting up a subscription today cause it asked me to and now im locked out for 30 days? I want to strangle someone. So can i buy crysta? or do i have to wait 30 fckin days?
    (0)

  5. #5
    Player
    nwk's Avatar
    Join Date
    Aug 2013
    Posts
    26
    Character
    Ariane Zastra
    World
    Ifrit
    Main Class
    Arcanist Lv 47
    Thanks for the info. Sometimes I wonder if SE wants our money or not because of this ridiculous problem with payments on Mog Station.
    (5)

  6. #6
    Player
    darthkyron's Avatar
    Join Date
    May 2012
    Posts
    78
    Character
    Ayame Ensetsu
    World
    Jenova
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by RomoSin View Post
    Its a 30 day lock?! I thought it was a week. First I did it with a Mexican IP now, I'm connecting remotely to a computer I have in Texas and doing it from there. I still get 401 but I guess its because of the lock I got from the first time.
    I'm also in mexico using my american CC and got 601. i even tried a mexican CC after the 601 and i still had the 601 error.
    i then tried that ultimate pay trough paypal to buy crista ( i remember that worked on 1.0)and got rejected , i checked my paypal and ultimate pay cancelled the transaction.
    Talk about paying nigthmares
    For teh recor i can use my american CC on mexico buying online , well steam gives me trouble
    (0)

  7. #7
    Player
    Luso's Avatar
    Join Date
    Apr 2011
    Location
    Gridania
    Posts
    295
    Character
    Sally Syrup
    World
    Sargatanas
    Main Class
    Ninja Lv 60
    Quote Originally Posted by RomoSin View Post
    Its a 30 day lock?! I thought it was a week. First I did it with a Mexican IP now, I'm connecting remotely to a computer I have in Texas and doing it from there. I still get 401 but I guess its because of the lock I got from the first time.
    I think its a 24 hour lock as stated by:

    Quote Originally Posted by Matsume View Post
    I was told by a customer service representative via phone support that my particular block was 24 hours. I cannot speak on the behalf of others, after-all there may be different issues at cause here. For all i know, there may be a 30 day block for certain suspicious activities and a 24 hour block for others.
    Found in this thread:
    http://forum.square-enix.com/ffxiv/t...Upgrade/page38
    (0)
    Adventure, that's the life for me!

  8. #8
    Player
    Kigumi's Avatar
    Join Date
    Apr 2012
    Posts
    30
    Character
    Freyja Sprengistjarna
    World
    Balmung
    Main Class
    Culinarian Lv 60
    It is 24 hours if you do not click retry or anything else. If you retry or try a different method that fails it becomes 7 days and a thrid attempt (or refresh) results in the 30 days.
    (0)

  9. #9
    Player
    Saburo's Avatar
    Join Date
    Jul 2011
    Posts
    34
    Character
    Kaza Dawnfox
    World
    Excalibur
    Main Class
    Pugilist Lv 50
    I'm in the same pain. I can't pay. I tried having my mother make the payment for me from my home country. But it was rejected.
    Now that I read this I'm assuming that's because of the 30 days lock...

    I also had trouble with paypal through ultimate pay.
    I contacted them and they said their lock is 48 full hours long.
    I'll try again tomorrow, having someone make the transaction from my home country.

    In case it doesn't work, how do I know how long my SE account is locked? I'm assuming with all the tries I made that i'm lock for 30 days if not 30 years >.>!!
    Thank you square enix!

    Where is that "shut up and take my money" gif?
    (0)
    <insert anime gif>

  10. #10
    Player
    Cienna's Avatar
    Join Date
    Sep 2011
    Posts
    121
    Character
    Cienna Darkmoon
    World
    Balmung
    Main Class
    Archer Lv 50
    Where is that "shut up and take my money" gif?
    (2)

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