Error 401 and 601 CE Upgrade

[Kysenna]

Reposting for any who might have missed it:

ATTENTION IF YOU ARE USING NO-SCRIPT!!

I was having these same error issues, but I was able to get through by allowing scripts globally in No Script. A site from a secondary source will open up within MogStation, and you aren't given the chance to allow those scripts before Mog Station errors out. Give this a try, there is a good chance it will solve your problem!

Best of luck!

[Matsume]

Reposting for any who might have missed it:

ATTENTION IF YOU ARE USING NO-SCRIPT!!

I was having these same error issues, but I was able to get through by allowing scripts globally in No Script. A site from a secondary source will open up within MogStation, and you aren't given the chance to allow those scripts before Mog Station errors out. Give this a try, there is a good chance it will solve your problem!

Best of luck!

I did not have no scripts, however I did have AdBlock+. I have since disabled it and my windows firewalls. Gearing up to attempt this in a few hours, exactly 24 horus after my last attempt.

Can anyoen tell me the supposedly "appropriate method" of renewing my subscription?

Do I need to "update/register payment method" with my credit card before attempting to renew via the mogstation or can i just go straight to the mog station and pay without updating the payment method via the square enix management system?

[AndoRyu]

So, after reading 36 pages, and being one of the victims, can I safely assumed that

1. We re all from 1.0 players. People who purchased 2.0 appears to be problem free, also no problems are found from JP side.
2. We tried to subscribed by Credit Card first. Then, something triggered the "Magic Defense System" @SE, and we all received errors.
3. Upon receiving the error, we automatically obtain a 24 hours bonus of account block.
4. During the effect of 24 hours account block, any forms of payments are not being accepted.

Please correct me if I am wrong.

Damnit! This is me too. I never payed for 1.0 because I had the same payment issues as well. This is retarded!

[Eoyote]

I don't see how waiting any length of time will make a difference unless whatever caused these billing errors in the first place is fixed.

[Soccerguru37]

I feel for all of you guys. I was in the same situation. Multiple credit cards, PayPal, Ultimate Game Card, in America, or in Japan (where I'm currently living), nothing seemed to work. Luckily, I was able to send a furikomi (wire transfer) for Crysta to PayByCash-Japan through a 7-11 last night. Sent an email this morning and they had Crysta in my account by the end of the day. At least while I'm in Japan, I've found my way of paying the subscription. Still though this is me going around SE's bs payment system. They need to get this fixed.

If anyone is living in Japan and facing this error 601 problem, try the furikomi route.

Good luck guys.

[AndoRyu]

Maybe we have to take the complaints to twitter since that is the only way people see crap these days? I never use it at all, and did a #ffxiv601error or however twitter works to that @ffxiv_news_en

[Orma]

I really hope it is them being overloaded and hope there is something official that is said about this, since I don't want to have the same problems when I move soon to another country as I still want to continue to play.

My payment went through fine as my account was made in Canada and I am still living in Canada but when I move to another country I don't want to have these problems. It's sort of crazy to think that you won't be able to pay for a game for being in another country. I really hope this is not the case and I hope Square is able to resolve this for you guys.

[Rissy]

I'm also having the problem. I got past 401 by disabling noscript/adblock to register for automatic renewal and buy digital CE upgrade, but when it came time to charge me, I was just told that automatic renewal was disabled due to an error, and thus I can't pay. I can't seem to purchase Crysta either (error 11000).

It's also kind of disgusting that the only game time cards Australians get are $40 for 2 months. I'd rather use my Mastercard Debit card and not get ripped-off. I was going to pay for 3 months Standard, but now when it's working I'll only pay Entry sub monthly...

[Forrest-Odin]

Me and my wife using the same CC info as our payment. my Acc was so lucky and auto renew me from free 14 days into sub for 6 months but my wife Acc got inactivated and now as the most of you getting 601 then 401 when trying to pay with the same CC. We are both 1.0 players. Now its over 24 hrs and still not an offical post stating WTF is going on. have tested Noscript and shit even tried different CC and still no luck.
We even got an Ultimate pay Acc which was fine but now fail to log in. So anyone know should we just call in Ultimte pay and force them to go through the payment on crysta? Or ..... just sit and wait lol

[Orma]

Me and my wife using the same CC info as our payment. my Acc was so lucky and auto renew me from free 14 days into sub for 6 months but my wife Acc got inactivated and now as the most of you getting 601 then 401 when trying to pay with the same CC. We are both 1.0 players. Now its over 24 hrs and still not an offical post stating WTF is going on. have tested Noscript and shit even tried different CC and still no luck.
We even got an Ultimate pay Acc which was fine but now fail to log in. So anyone know should we just call in Ultimte pay and force them to go through the payment on crysta? Or ..... just sit and wait lol

People seem to be having luck by calling Ultimate Pay. You should do the same. Good luck.