The wards are a mess, to be sure. IMO, those that say otherwise are just used to it.
When I invited a friend to join the game, he wanted to buy a shield. I said, "Well, you can either buy one from an NPC, find the material to craft one, or check the Market Wards for it."
So he checks the wards. Much to his frustration, the battlecraft ward is chock full of standing statues, who take about 30 seconds to load. If he moves away from them, they all disappear and another set of statues surrounds him in about 30 seconds.
I tell him to use the search item feature. "Where is that?" It's at the... door. You go to the door and select from the menu. It should say "Item Search Feature"
"How do I use it?" You find the item under the category of ward that it'd be in
"How do I know where it should be?" .... You guess? Uhhh, well, battlecraft is for equipment, so shield would be in there.
"What do I do then?"
and so on and so on, until he got so frustrated with it that he just gave up and I had to buy a shield for him.
He stopped playing the game shortly after (not just because of the wards, but it was a big factor).
It's anything BUT simple. Market wards has combined bazaars, mog houses, and auction house into this giant mess of a shopping system. It doesn't even make
sense.
Why am I storing my items in an NPC that just stands among 500 other NPCs all day? This doesn't make any sense, I should be storing it in a place that's safe, like a home.
Why would anyone stand around for 24/7 only to sell 10 items at a time while storing 200 others for a person that rarely visits?
Doesn't it stink in the wards after a while?
With the item search feature, we've cut out just about all the need for having a physical market wards, except for the walking to the NPC and buying it. Why stop there?
Why not just buy straight from the Item Search menu list? What good is it doing me to have to sift through hoards of loading times just for one item? I'm almost never interested in whatever else the person is selling. Why browse through all the NPCs in a given ward if I can just use the item search feature to find the best price/best item immediately?
It's a huge conflict of interest. If SE isn't going to give us an Auction House, then I say please let us just buy from the item search feature, and manage our retainers via a Mog House of sorts.
Do away with these sluggish, problematic, buggy wards.
My dream of an improved Market Ward system.... (moved to a new topic so as not to derail AH discussion)