I have my original collector's edition box right here. When I reactivated my account yesterday it said 11 days worth of free time left. Your facts may wrong or they are just trying to screw me personally, but in either case its messed up.I hope you are right about this down time not counting towards my free time, but I don't believe you. They counted days I didn't have an active account.

This message isn't for you. This message is for SE who may be wondering whether they are winning over people they angered the first time. I'm not complaining about down servers, I understand stuff happens during launch, but I don't want to be taxed my "decision time" while not playing, before I reactivated my account, and after. Don't be looking for me to make a subscription. I was already burned once by this company. After you have screwed people once, you don't win them over by starting off screwing them again. Charging free time for days I didn't have an account is screwing us.