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  1. #1
    Player
    Awesome_penguin's Avatar
    Join Date
    Aug 2013
    Posts
    49
    Character
    Misty Yawa
    World
    Behemoth
    Main Class
    Arcanist Lv 21
    Quote Originally Posted by SaikaSyvari View Post
    Home from work and still nothing, I'm just going to Digitally Upgrade it, can't be bothered to waste any more time trying to get anywhere ... Good luck to everyone else, but it seems support has derped thhis one.

    again, DONT give in and purchase this upgrade. doing this is only further increasing the issue. by buying their upgrade while having this issue will show SE that they can get away with doing these kinds of things.
    (2)
    Last edited by Awesome_penguin; 08-30-2013 at 04:15 AM.

  2. #2
    Player
    HiliteOrin's Avatar
    Join Date
    Aug 2013
    Posts
    52
    Character
    Hilite Orin
    World
    Goblin
    Main Class
    Scholar Lv 80
    Quote Originally Posted by Awesome_penguin View Post
    again, DONT give in and purchase this upgrade. doing this is only further increasing the issue. by buying their upgrade while having this issue will show SE that they can get away with doing these kinds of things.
    That and, if people buy the digital upgrade to "fix" the problem, then if SE finally implements a real fix to those of us with this problem they'll have ANOTHER problem on their hands with players saying "But I bought the digital upgrade because I thought I had to!!". Don't exacerbate the problem.

    Also, bump.
    (2)

  3. #3
    Player
    Awesome_penguin's Avatar
    Join Date
    Aug 2013
    Posts
    49
    Character
    Misty Yawa
    World
    Behemoth
    Main Class
    Arcanist Lv 21
    we arent on the first page anymore
    (1)

  4. #4
    Player
    Newtype879's Avatar
    Join Date
    Nov 2012
    Location
    Limsa Lominsa
    Posts
    36
    Character
    Dardren Windsor
    World
    Hyperion
    Main Class
    Gunbreaker Lv 98
    My plan is, if I don't hear back from SE tomorrow, I'm going to sell my code to a friend for $20 and buy the digital upgrade to break even.
    (2)

  5. #5
    Player
    SaikaSyvari's Avatar
    Join Date
    Sep 2012
    Location
    Gridania
    Posts
    83
    Character
    Saiko Saisune
    World
    Phoenix
    Main Class
    Archer Lv 50
    Quote Originally Posted by Newtype879 View Post
    My plan is, if I don't hear back from SE tomorrow, I'm going to sell my code to a friend for $20 and buy the digital upgrade to break even.
    This is what I did, £15 for a CE for him and I'm not out of pocket.
    (1)

  6. 08-30-2013 05:33 AM

  7. #7
    Player
    Vadis's Avatar
    Join Date
    Jun 2013
    Location
    Somewhere with SNOW
    Posts
    101
    Character
    Zenogaist Zero
    World
    Atomos
    Main Class
    Pugilist Lv 60
    Quote Originally Posted by Newtype879 View Post
    My plan is, if I don't hear back from SE tomorrow, I'm going to sell my code to a friend for $20 and buy the digital upgrade to break even.
    A good suggestion if no other solution shows up...
    (1)

  8. #8
    Player
    PiratexCore's Avatar
    Join Date
    May 2013
    Posts
    3
    Character
    Kira Raashka
    World
    Leviathan
    Main Class
    Lancer Lv 50
    What's really annoying is they haven't stated WHY it's not possible. I just don't see how they can't add a simple code onto my account. It's not even like I get a free copy of the game, I didn't buy 1.0 I only played on a free trial.

    Whenever support gets back to me I figure I'll give them these options: Either they somehow add my CE code to my account, or I create a new account with the code and they transfer my character and my Crysta over.

    Those seem fair right?
    (2)

  9. #9
    Player
    Awesome_penguin's Avatar
    Join Date
    Aug 2013
    Posts
    49
    Character
    Misty Yawa
    World
    Behemoth
    Main Class
    Arcanist Lv 21
    Quote Originally Posted by PiratexCore View Post
    What's really annoying is they haven't stated WHY it's not possible. I just don't see how they can't add a simple code onto my account. It's not even like I get a free copy of the game, I didn't buy 1.0 I only played on a free trial.

    Whenever support gets back to me I figure I'll give them these options: Either they somehow add my CE code to my account, or I create a new account with the code and they transfer my character and my Crysta over.

    Those seem fair right?
    thats about what i am gonna do, while im sitting on hold with their customer support. when i finally get someone just going to see if they can upgrade my account if i give them my cd key + order number since i bought it off their website... if not i am going to raise so much hell...
    (1)

  10. #10
    Player
    Melonade's Avatar
    Join Date
    Aug 2013
    Posts
    9
    Character
    Draught Sipper
    World
    Leviathan
    Main Class
    Gladiator Lv 1
    Guys, this problem has affected me as well, and here's what I did, and I think you should all do as well:

    1) I traded my 50$ worth cdkey for 3 months game time

    2) I received all the in-game rewards for paying 3 months in advance

    3) I payed 20$ more to upgrade to CE

    Result:

    Instead of paying 30$ for 2 months game time and using the 50$ cdkey for an upgrade to CE and an additional month (Total cost of 80$) I ended up trading 50$ cdkey for 3 months game time and upgrading for 20$ (Total cost of 70$)

    Benefits:

    1) Saved 10$
    2) Received all possible veteran rewards for now (I dont think u receive veteran rewards for the 1 month free play time with the 50$ cdkey)
    (1)

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