Thread: Standard 1.0 / Legacy -> phisical CE purchase

Originally Posted by Newtype879

That's great that they put that notice on the site that launched a month or so ago. I still ordered my CE back in May. In addition, it doesn't say anywhere that if I buy the physical CE for PC I can't apply the code to my standard account.

This, this, this, this. ^^^^

Originally Posted by khovel

http://na.finalfantasyxiv.com/pr/product/

** The Collector's Edition digital upgrade offers customers the ability to upgrade their standard FFXIV account to digital Collector's Edition status via the “FFXIV Service Center” website that is scheduled to be opened at the launch of official service, which then grants the in-game bonus items included with the Collector's Edition. Customers in possession of the Collector's Edition for either version 1.0 or A Realm Reborn will receive these Collector's Edition items without needing to purchase the upgrade.

Bolded the problem with the product description. Like mentioned before, only place I know where the issue with old accounts was ever officially brought up to the public was in the 1.0 forums.

Considering that apart from customer support, forum writers like me are the ones notifying people of the issue, it was just poor communication and a predictable problem that beta testers mentioned before.

Originally Posted by Vadis

Bolded the problem with the product description. Like mentioned before, only place I know where the issue with old accounts was ever officially brought up to the public was in the 1.0 forums.

Considering that apart from customer support, forum writers like me are the ones notifying people of the issue, it was just poor communication and a predictable problem that beta testers mentioned before.

What I would like to know is if you WERENT version 1.0 and you bought a CE, but made an account for beta, will the PS3 code solution work? I bought both copies of CE for PC and PS3 but I am not Version 1.0?

I already lvled a character to 35, two sub jobs at 15 and more. I do NOT want to make a new account for this. Is it possible or am I screwed?

Originally Posted by Rymis

What I would like to know is if you WERENT version 1.0 and you bought a CE, but made an account for beta, will the PS3 code solution work? I bought both copies of CE for PC and PS3 but I am not Version 1.0?

I already lvled a character to 35, two sub jobs at 15 and more. I do NOT want to make a new account for this. Is it possible or am I screwed?

If you built a new account under Beta 2.0, you should still be able to register your ARR CE code, it should normally work in the same way Early access codes did.
Once the active period for your account has passed, it will ask you to enter a new code. You can do this right now by pressing the "add platform" button found in the mogstation site.

you should also be able to link both your PS3 and PC CE codes and gain 60 free days by doing so.
But only if you register both new CE codes and merge/link them.

If your still having an issue you can try contacting SE support to clear up your situation, it's unfortunately very easy to enter the codes at the wrong place and create a new account instead of using the one that you created during beta/early access.

Hope this helps a bit! - let us know if you got things cleared!

Originally Posted by khovel

from their web page listing all the pricing options for the different versions of the game. If people stopped to read about the different versions, as in find out why there are 9 different versions of the game to buy, we wouldn't have this problem to begin with.

http://na.finalfantasyxiv.com/pr/product/

** The Collector's Edition digital upgrade offers customers the ability to upgrade their standard FFXIV account to digital Collector's Edition status via the “FFXIV Service Center” website that is scheduled to be opened at the launch of official service, which then grants the in-game bonus items included with the Collector's Edition. Customers in possession of the Collector's Edition for either version 1.0 or A Realm Reborn will receive these Collector's Edition items without needing to purchase the upgrade.

Thanks for trying to help, but some of us bought digital as a pre-order to get the pre-order bonus/early access. Furthermore, some bought the physical CE to have a physical copy/goodies. I think most of us were aware we could do the upgrade from 1.0 on launch day, but we were NOT aware we could not link our digital or physical CE with our 1.0 accounts. I wouldn't be in this boat if they had offered non-Legacy 1.0 members a way to get pre-order items and early access.

Personally, I have a digital CE PC code for my 1.0 PC game and cannot activate the CE, but could activate pre-order, much like everyone here. Supposedly they are reviewing my support ticket, but I have a feeling I'm going to end up having to try and sell this CE code.

Originally Posted by JDgamechic

Thanks for trying to help, but some of us bought digital as a pre-order to get the pre-order bonus/early access. Furthermore, some bought the physical CE to have a physical copy/goodies. I think most of us were aware we could do the upgrade from 1.0 on launch day, but we were NOT aware we could not link our digital or physical CE with our 1.0 accounts. I wouldn't be in this boat if they had offered non-Legacy 1.0 members a way to get pre-order items and early access.

Personally, I have a digital CE PC code for my 1.0 PC game and cannot activate the CE, but could activate pre-order, much like everyone here. Supposedly they are reviewing my support ticket, but I have a feeling I'm going to end up having to try and sell this CE code.

^ This. Some of us noticed a very long time ago that the "Digital Upgrade" to the CE version wasn't pre-orderable, meaning 1.0 Standard Account holders wouldn't be able to play in early access if we opted to wait for official release and do the Digital Upgrade. And so me (and it seems like many others) opted to preorder and pay extra ($20 versus $50 for CE Digital Download or even $80 for the physical CE) so that we could get the CE bonuses in addition to keeping our 1.0 accounts as well as getting early access.

This really shouldn't be as big of an issue to fix as SE is apparently making it out to be. I'm hoping it gets resolved soon, but it's a slight relief to know I'm not alone in this problem. I was really frustrated that I couldn't register my CE code from my Amazon purchase of the digital download of the CE. I come here and lo' and behold, it's a widespread problem.

Figures. Please SE, set a better precedent with your customer service this time around. Some of us still have nightmares of calling SE customer support in FFXI.

this is bullshit, never seen so bad of a start in a mmo, server craches are common, but this kind of things... if you buy the game today you cant even play bc you cant create a char... all of the eu servers are full

where can i upgrade my 1.0 account to the ce?

If you have a 1.0 account, and bought the CE Physical Edition your screwed till they fix it (if they ever). They want you to pay another 20 bucks to upgrade digitally for whatever dumb reason.

nope, ive bought the standart ed digital