Square Enix Support Down?

[Xaira]

http://support.na.square-enix.com/ redirects to: http://support.na.square-enix.com/error.en.html

I am still waiting to get my SE Ticket #:2582449 resolved.

[Zamotic]

I see that too, i need to consolidate my service accounts. I'm guessing the support website is getting absolutely hammered.

[boxface]

I see that too, i need to consolidate my service accounts. I'm guessing the support website is getting absolutely hammered.

Good luck doing that, I spoke to them yesterday and they told me it's not possible to merge the accounts. This really sucks, because I played my EA character on Service Account 1 and now my free trial is on Service Account 2? This whole account system is so ridiculous, why the different service accounts, why can't we just login and subscribe.

[LadyVaJedi]

From what I could tell when I talked with a guy from Square he said that not to pay attention to the first one. That they were from the Beta tests.

[Zamotic]

The first one is early access. There's an entire thread dedicated to the people that added a second service account by accident: http://forum.square-enix.com/ffxiv/t...ervice-account