One more question... if I request a refund do I lose my pre-order bonus items cause they were all attached to the same purchase? If so, this would be really bogus.

Also, if they told us about this via email I might have known... but a forum posting about it? I haven't looked at FF XIV forums ever before today. Why would I? I bought the 1.0 version a long time ago and played it for 1 day, realizing it was garbage, and shelved that sucker a long time ago.