Random Crashing Problem

[Sirflaw]

Well i have a XFX 7970. I found that the newest video card drivers 13.8 did not work good with 14. the 13.6 beta drivers work nicely. Just google 13.6 beta drivers if you have a AMD / ATI card. Ive no clue about Nvidia cards though. Sadly when 13.8 was not giving me a black screen and random FPS on 2 then the game crashes i got very nice FPS. Better then with the 13.6 drivers, but no crashing haha

[Ceryn]

I've been having the issue with black screens intermittently since P4. Screen goes black for a couple seconds, then comes back. All's fine after that. Except just a bit ago, it did that then completely crashed, and with this whole 1017 business, that is just...not fun. Especially when you have people you are static leveling with who now have to twiddle thumbs or go craft or something until you slay the Login Boss.

My specs aren't top of the line, but:

i7 2600k @ 3.40 GHz
nVidia Geforce 460 GTX (EVGA branded) 1GB. Two of these, SLI enabled, but SLI isn't working in FFXIV because I'm still using 314.22.
Driver, as stated 314.22, because 320+ gives me random freezing issues in Firefox, weird cursors, deteriorated performance in GW2, and a blue screen here and there. I've tried several of them, they have all sucked. I am not attempting another upgrade until I hear from several sources that the things actually function and aren't going to melt something down. Because of this SLI isn't working in XIV, so all my load is on one card. So suggesting to upgrade them isn't much of an answer, unless nVidia has released one in the past 24 hours that I haven't yet given the chance to destroy my system.
8GB RAM
Windows 7 64 Bit
Yes, I got the update for the update that broke XIV's (and other games') videos.

It is worth noting, I've used 314.22 without a single black screen, blue screen, or game crash of any kind, since they came out. Excellent FPS and performance. Solid driver. This includes GW2, SWTOR, LotRO, Skyrim with graphical and lighting mods, Borderlands 2, etc etc. No issues. This black screen flickering is only happening in FFXIV despite the temps of the cards being the same as they are in any of my other games when at load.

When these crashes happen, I note in EVGA Precision that the card usage spikes abruptly from it's norm to 100%, and there are errors in Event Viewer about Process 4 requesting to disable Desktop Window Manager. On a whim I turned off Aero to see if this would stop the problems, but it didn't. My PC can handle Aero and gaming, it's done it for a couple of years now, but I tried it anyway. No dice. In fact after turning it off the game just slams to desktop when the black screens occur now. There are no errors that occur at the same time stating that the vid card drivers are actually resetting or failing, which I find odd, as this seems like a driver crash. From where I stand, especially given that these issues are happening across both AMD and nVidia and separate driver sets, this seems to be more a bug in the client than a problem with the hardware or drivers.

[Whoosah]

Crashing w/a an AMD 6850. Have to hard restart in order to play. Usually happens when I zone into a dungeon or view a cutscene. Only game where this has happened.

[WaRBeaST]

So I eventually get Into the game and then I end up crashing. What appears to be completely random. Says the Game stops working then windows trys to find a problem but cant. Anyone else have this problem? Or a Fix?

After doing everything I fixed the problem you are having. The early access client I downloaded and played starting giving me ...has stopped working... window every time I loading into the game. I received an email with a link to download the client for preordering but disregarded cause I already had the client downloaded from early access. Seeing how I tried everything..my last attempt was to uninstall and reinstall using the NEW email link for the client. Now no more problems with ... has stopped working. Played my first full day without problem.

Short story, if you are getting Final Fantasy XIV has stopped working, uninstall and reinstall. Worked for me. Hope this helps!

[Zomba13]

I'm also getting random crashes.
After one of them my system said it was a bluescreen error (I never see a blue screen, just everything freezes)

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: 117
BCP1: FFFFFA800A0204E0
BCP2: FFFFF880033BBE30
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\082813-35505-01.dmp
C:\Users\Ian\AppData\Local\Temp\WER-487471-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I checked the event manager log thing and noticed a bunch of these errors. Dunno if they are related or not:

The description for Event ID 1 from source NvStreamSvc cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

NvStreamSvc
NvVAD endpoint registered successfully [0]

Seem to be showing up before I had the problem with FFXIV though but are showing up roughly when I'm playing FFXIV and having a problem (could just be coincidence)

System:
Intel i7 920 2.67GHz overclocked to 3.5GHz
NVIDIA GTX285
6GB RAM

Having no problems with any other game or program on my system (well, Firefox isn't playing youtube video sound but It's probably a plugin issue). FFXIV is the only one that leads my system to crash at random times. Seems to only happen when it is the focused window and seems less likely to happen if I regularly focus on another window though not always.

[sgbbad5]

There needs to be a new driver soon to fix this...

[Cabbage]

I found this out but I am not sure if it will work yet.

Check your error logs. I checked mine, and the code read nvd3dum.dll

When I went to check to see if I had any drivers that I needed downloaded it said I was good to go. But the recommended steps are to delete all previous driver downloads, download the most recent and try from there. I am not sure if this will work but I am all out of options.

This is the problem I am having, with the nvd3dum.dll; though it's not limited to FF14. Tried reinstalling driver, even reinstalled OS at someone else's suggestion; still happens. I'm checking out all my hardware now since it still happens after reinstalling the OS; hope to see more about this soon.