Random Crashing Problem

[Tlst]

So I eventually get Into the game and then I end up crashing. What appears to be completely random. Says the Game stops working then windows trys to find a problem but cant. Anyone else have this problem? Or a Fix?

[Tlst]

Anyone at all?

[PsychicKoala]

What's you computer specs?

[Tlst]

Intel I7 4770k
Sapphire HD Radeon 7970
Sabertooth z87 Mboard
120gb SSD
1TB HDD

Think that should be all thats relevant.

[BlueWolf39]

Similar issue for me too. Here is my post about it: http://forum.square-enix.com/ffxiv/t...sh-BSOD-issues

Just a couple questions for you:
1. Have you gotten any blue screens of death while playing?

2. How exactly does the game behave when the issue occurs? Does it immediately crash? Does the game freeze but still stay running until it closes? Can you still hear the music and other items going in the background when it freezes/crashes?

3. How long can you go before this happens? Does it happen after a certain amount of time (say an hour or so)? Does it vary? Does it do it every single time you are logged in or only sometimes?

4. Have you checked your Windows Event Viewer for any errors thrown? Can you if you haven't? I'd be interested in seeing what Windows may have recorded there for the crash. I would look in the System and Application sections

If you aren't familiar with Event Viewer you can check it by doing the following:

1. Click the "Start" button.
2. Right-click on "Computer" and select "Manage" in the right-click context menu.
3. In the left-hand panel expand "Event Viewer."
4. Expand "Windows Logs."
5. Select "System." Scroll the list and note anything with a red error icon.
6. Select "Application." This is the important one really.
7. Look at the time stamps and match them up with the time the game crashed. Check to see if there is an error message. If there is, try posting it in the thread for comparison purposes.

The message may look something like this:

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x5215cce1
Faulting module name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x5215cce1
Exception code: 0xc0000005
Fault offset: 0x007cd875
Faulting process id: 0x2238
Faulting application start time: 0x01cea1252b339068
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe

5. Also, what type of hardware are you using? CPU? Motherboard? RAM? Video Card? Are you using the latest driver for your video card? Have you updated the chipset drivers and BIOS for your motherboard?

6. Are you completely up-to-date on Windows Updates? Have you installed any new ones in the past few days? Are you running any anti-virus software?

Sadly, with the forum being flooded with posts complaining about the server maintenance and login restrictions (which shouldn't be in this forum seeing as there's nothing that tech support can do about it; it's a decision that was made well above their heads), I wouldn't expect to get any help any time soon.

[Aorix]

I have the same this has stopped working issue, I also have a 7970. It seems quite a few others also have 7970 as well and this issue. I'm almost sure it is DX related.

[Tlst]

So ....

1. I havent had any blue screens of death.

2. The game just stops running when it crashes. Screen freezes, but just the game. Then the error box pops up and then the game shuts down and says windows trys to find a solution but doesnt. As for hearing music im not sure

3. The game crashes at random intervals, iv played for a few hours or for a few minutes. Unfortunately with login issues its hard for me to say since I havent had much play time.

4. I looked at windows event viewer for last two days. There were no errors that were related to FFXIV.

5. I have tryed updating all of my drivers on my PC. But There could be ones i missed. Like the bios.

6. I have ran and updated windows 8. And I do have norton anti virus and ad-aware.

[Tlst]

Also worth noting That I have played battlefield 3 quit often for past week or so before launch on my PC and it had no crashing problems.

[Tlst]

anybody else

[WaRBeaST]

So I eventually get Into the game and then I end up crashing. What appears to be completely random. Says the Game stops working then windows trys to find a problem but cant. Anyone else have this problem? Or a Fix?

As of today every time the load screen come up to initially log into the gave I get the ..game has stopped working error message. Earlier today and last 2 days never got this problem.