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  1. #1
    Player
    Eewec's Avatar
    Join Date
    Aug 2012
    Posts
    78
    Character
    Jess Skyfire
    World
    Ragnarok
    Main Class
    Gladiator Lv 50
    I'm kinda depressed that my suggestion thread here hasn't got more feedback or support from the community.

    I know we'd all much rather just be able to get into the game without the need for such a thing, but if we can't, wouldn't you all want to actually know how likely it is to get on your preferred server rather than just constantly wage war on the launcher until you eventually (if ever) actually get on?

    If there is something that the idea needs to improve it, or you feel that it could be done a completely different way, please post your thoughts on that thread and lets see if we can get some sort of consensus about what people actually want (if we can't simply do away with the need for something altogether).
    (0)
    Last edited by Eewec; 08-30-2013 at 02:36 AM.

  2. #2
    Player
    cubee123's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Cubee Nguyen
    World
    Malboro
    Main Class
    Gladiator Lv 35

    1017

    1:40pm EST, getting error 1017 world is full. Seriously wtf is with this sht?
    (1)

  3. #3
    Player
    Woobies's Avatar
    Join Date
    Aug 2013
    Posts
    52
    Character
    Woobies Tigobits
    World
    Faerie
    Main Class
    Marauder Lv 50
    Dear SE,

    I tried to play this game during beta but was locked out after only 3 hours due to a 90K error followed by a 3102 error. It was beta so I didn't complain much. I had preordered the game before beta and after receiving confirmation from you and other SE staff that the issues had been resolved and I would be able to play in EA, I didn't cancel my preorder. However, EA came and I found that the 90K errors were still making characters unplayable, instances were broken so we could not progress the story line and the 3102 error had been replaced by the 10102 error that locked accounts out of the game. After numerous maintenance sessions, these issues were still not resolved so the solution to implement login limitations and character creation restrictions were implemented.

    Due to these issues, a large number of people have not been able to login and play, create characters on servers with their friends or otherwise enjoy the game they paid for going on 6 days now. We have no date, other than early next week, for the installation of the upgrades that are supposed to fix these issues so you are essentially asking players to wait another 5 to 7 days for the resolution. Two weeks to wait for a playable game by all is far too long without addressing the impact this is having amongst your player base.

    Many players are frustrated over the whack a mole login system that requires players to sit and spam the login button for hours at a time in the hopes of randomly hitting the queue or getting in. Many players are also frustrated because as they sit and play whack a mole for hours at a time, they are also seeing the 30 day subscription that came with the purchase of the game ticking away and you are asking them to give up another week of that time. Many players are frustrated because they were not able to roll characters on servers with their friends and once this is resolved are facing the choice of paying for a character transfer to re-unite with their friends or rolling new toons and having to start over again.

    In short, if you are going to ask players to wait longer after already having waited too long, you need to give them a reason to want to wait. I like many others paid to play the game. We did not pay to wait. If you want us to wait and really want to reduce the frustrations of many players, tell us how you will address the impact that these issues have had on your player base. SE already made it clear they will not fix the queue system, which is something many players have been asking for. But will you at least try to address the other ways these issues are impacting many players? Will you extend the 30 day subscription offered with the purchase of the game or give free game time equivalent to what has been lost? Will you offer free character transfers once the upgrades are installed so people can re-unite with their friends?
    (1)

  4. #4
    Player
    Woobies's Avatar
    Join Date
    Aug 2013
    Posts
    52
    Character
    Woobies Tigobits
    World
    Faerie
    Main Class
    Marauder Lv 50
    Quote Originally Posted by Woobies View Post
    Dear SE,

    I tried to play this game during beta but was locked out after only 3 hours due to a 90K error followed by a 3102 error. It was beta so I didn't complain much. I had preordered the game before beta and after receiving confirmation from you and other SE staff that the issues had been resolved and I would be able to play in EA, I didn't cancel my preorder. However, EA came and I found that the 90K errors were still making characters unplayable, instances were broken so we could not progress the story line and the 3102 error had been replaced by the 10102 error that locked accounts out of the game. After numerous maintenance sessions, these issues were still not resolved so the solution to implement login limitations and character creation restrictions were implemented.

    Due to these issues, a large number of people have not been able to login and play, create characters on servers with their friends or otherwise enjoy the game they paid for going on 6 days now. We have no date, other than early next week, for the installation of the upgrades that are supposed to fix these issues so you are essentially asking players to wait another 5 to 7 days for the resolution. Two weeks to wait for a playable game by all is far too long without addressing the impact this is having amongst your player base.

    Many players are frustrated over the whack a mole login system that requires players to sit and spam the login button for hours at a time in the hopes of randomly hitting the queue or getting in. Many players are also frustrated because as they sit and play whack a mole for hours at a time, they are also seeing the 30 day subscription that came with the purchase of the game ticking away and you are asking them to give up another week of that time. Many players are frustrated because they were not able to roll characters on servers with their friends and once this is resolved are facing the choice of paying for a character transfer to re-unite with their friends or rolling new toons and having to start over again.

    In short, if you are going to ask players to wait longer after already having waited too long, you need to give them a reason to want to wait. I like many others paid to play the game. We did not pay to wait. If you want us to wait and really want to reduce the frustrations of many players, tell us how you will address the impact that these issues have had on your player base. SE already made it clear they will not fix the queue system, which is something many players have been asking for. But will you at least try to address the other ways these issues are impacting many players? Will you extend the 30 day subscription offered with the purchase of the game or give free game time equivalent to what has been lost? Will you offer free character transfers once the upgrades are installed so people can re-unite with their friends?
    So apparently free time is coming.

    http://forum.square-enix.com/ffxiv/t...ee-days-coming!

    What about free server transfers?
    (1)
    I did not pay to WAIT to play the game. I paid to PLAY.

  5. #5
    Player
    Tsuroku's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    61
    Character
    Tsuroku Senshiru
    World
    Ultros
    Main Class
    Arcanist Lv 20
    Quote Originally Posted by Woobies View Post
    So apparently free time is coming.

    http://forum.square-enix.com/ffxiv/t...ee-days-coming!

    What about free server transfers?
    Well these are the types of details I think most of us were waiting for. While I am still not pleased at the current situation, at least now I know why its taking so long to set things right. Guess we just have to sit back and wait it out... I will be in my corner crying again, let me know if something changes
    (0)

  6. #6
    Player
    Doowangle's Avatar
    Join Date
    Aug 2013
    Posts
    4
    Character
    Jackie Debs
    World
    Midgardsormr
    Main Class
    Arcanist Lv 17
    I have so much rage in my heart right now that I just want to choke and bite a Japanese individual. All I want to do is play the game that I wasted my hard earned money on. I didn't want to have to do this, but drastic times call for drastic measures.

    IF I AM NOT ABLE TO ENTER THIS GAME IN THE NEXT HOUR, I AM GOING TO OFFICIALLY DEDUCT 9001 "HONOR" FROM EVERY SINGLE MEMBER OF THIS DEVELOPMENT TEAM.

    It will not end there, I will also declare that SHAME HAS BEEN BROUGHT TO YOUR HOUSEHOLD. This is not an idle threat. You have one hour.
    (1)

  7. #7
    Player
    Woobies's Avatar
    Join Date
    Aug 2013
    Posts
    52
    Character
    Woobies Tigobits
    World
    Faerie
    Main Class
    Marauder Lv 50
    Quote Originally Posted by Doowangle View Post
    I have so much rage in my heart right now that I just want to choke and bite a Japanese individual. All I want to do is play the game that I wasted my hard earned money on. I didn't want to have to do this, but drastic times call for drastic measures.

    IF I AM NOT ABLE TO ENTER THIS GAME IN THE NEXT HOUR, I AM GOING TO OFFICIALLY DEDUCT 9001 "HONOR" FROM EVERY SINGLE MEMBER OF THIS DEVELOPMENT TEAM.

    It will not end there, I will also declare that SHAME HAS BEEN BROUGHT TO YOUR HOUSEHOLD. This is not an idle threat. You have one hour.
    Not sure if this was meant to be funny but it did make me laugh. Thank you for that, whether it was intended or not.
    (2)
    I did not pay to WAIT to play the game. I paid to PLAY.

  8. #8
    Player
    nnamite's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    13
    Character
    Cratho Nnamite
    World
    Hyperion
    Main Class
    Thaumaturge Lv 50
    Here we go again SE 3 hours straight server full just like in early release...useless as tits on a boar.
    (0)

  9. #9
    Player
    mythicrose's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    480
    Character
    Mythic Rose
    World
    Cactuar
    Main Class
    Lancer Lv 50
    I don't want a refund. I would be highly amused if we received a new minion.... A minion of Yoshi on his knees offering his sincerest apologies.
    (4)
    Error 3102 Survivor

  10. #10
    Player
    lamestdude's Avatar
    Join Date
    Aug 2013
    Posts
    131
    Character
    Ridamgame Lehuntresse
    World
    Midgardsormr
    Main Class
    Arcanist Lv 38
    Quote Originally Posted by mythicrose View Post
    I don't want a refund. I would be highly amused if we received a new minion.... A minion of Yoshi on his knees offering his sincerest apologies.
    I lol'd hard.
    (4)

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