Quote Originally Posted by Atriant View Post
SE Account Managment > Services & options > Select Service > FFXIV

If you don't see the legacy symbol here next to "Cancel Service" then you do not have legacy status.
Thank you Atriant. Then my account got a problem
Waiting in queue for Chat Support. Wish me luck.

Had my account merged with my PlayOnline ... I kinda guess that it will be the problem.