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  1. #1
    Player
    Deathcream's Avatar
    Join Date
    Aug 2023
    Posts
    5
    Character
    Deathcream Zerofive
    World
    Diabolos
    Main Class
    Warrior Lv 90
    Quote Originally Posted by Pinklefairy View Post
    I've had this issue starting about 2 weeks ago. 1-5 times a day, my game will freeze (audio still playing, chrome videos still playing, discord call still connected) for usually a few seconds, then come back. Sometimes the freeze leads to a full disconnect, about 10% of the time. To others, during a freeze I appear to be disconnecting (pokeball). Nothing about the freezes are consistent. I could be doing nothing in the background, I could be opening chrome, I could just be chilling at my housing plot, in a dungeon, crafting, anything. GPU sometimes spikes to 100% or drops to 0% usage, sometimes doesn't. They could be hours apart, or minutes apart. There are no errors in event viewer, ever. It is incredibly annoying. This is happening to 2 other members in my static as well after the recent hotfix. I have reinstalled the game on a different drive. I have done troubleshooting on hardware, and tried the fixes I saw some people post. I played Dawntrail early access with no issues. No other games (ESO, Wuwa, Hoyo games, BDO) give me any issues, not even any frame drops. I'm worried it will happen during savage prog.

    5800X3D
    RTX 4080
    32GB(2x16GB) DDR4 3600
    Yea in a similar vein to this I've had freezes since a bit after Dawntrail, seemingly completely randomly it freezes for ~30 or so seconds, friends in Discord with me just see it happening via the same disconnecting symbol, I had assumed it might be related to player actions breaking, but even in an isolated instanced area without me acting it has happened, the more concerning times though being mid-instance, especially if I'm a healer in a dungeon I can just freeze and come back to the entire party dead because 2/3 things happen without me being able to do anything to help. It's severe enough an issue I can't confidently play healer/tank without constantly worrying it'll happen even when it can just not happen for 2 days straight and then the next day happen 3 times in 30 minutes. The single time it outright crashed it gave no errors and just closesd and every other time it just resumes after the freeze seeming completely fine.
    The only consistent thing about its effects being that CPU drops to ~2% usage, GPU drops to 0% usage and RAM usage drops off a cliff to abnormally low amounts, usually to <150 MB usage, compared to the 600-900 the game runs at normally and then after resuming jumps back up to 300-400 before steadily climbing to normal values. Since Dawntrail the game also starts at like 2.5-3 GB usage but is freed up to the normal 600-900 after some seemingly arbitrary period of time, these freezes however can happen even before that initial drop but in such events it still drops heavily, but not to the extreme low levels

    I've tried updating drivers and seeing if other changes like adjusting resolution and changing from borderless to windowed did anything but no adjustments have seemed to make any difference and I'm hesitant to try reinstalling the game since every instance of others who seem to have this issue it has seemed as though it does nothing to help
    (0)

  2. #2
    Player
    aqualenne's Avatar
    Join Date
    Jul 2024
    Posts
    9
    Character
    Elize Lionheart
    World
    Ixion
    Main Class
    Reaper Lv 100
    Quote Originally Posted by Deathcream View Post
    Yea in a similar vein to this I've had freezes since a bit after Dawntrail, seemingly completely randomly it freezes for ~30 or so seconds, friends in Discord with me just see it happening via the same disconnecting symbol, I had assumed it might be related to player actions breaking, but even in an isolated instanced area without me acting it has happened, the more concerning times though being mid-instance, especially if I'm a healer in a dungeon I can just freeze and come back to the entire party dead because 2/3 things happen without me being able to do anything to help. It's severe enough an issue I can't confidently play healer/tank without constantly worrying it'll happen even when it can just not happen for 2 days straight and then the next day happen 3 times in 30 minutes. The single time it outright crashed it gave no errors and just closesd and every other time it just resumes after the freeze seeming completely fine.
    The only consistent thing about its effects being that CPU drops to ~2% usage, GPU drops to 0% usage and RAM usage drops off a cliff to abnormally low amounts, usually to <150 MB usage, compared to the 600-900 the game runs at normally and then after resuming jumps back up to 300-400 before steadily climbing to normal values. Since Dawntrail the game also starts at like 2.5-3 GB usage but is freed up to the normal 600-900 after some seemingly arbitrary period of time, these freezes however can happen even before that initial drop but in such events it still drops heavily, but not to the extreme low levels

    I've tried updating drivers and seeing if other changes like adjusting resolution and changing from borderless to windowed did anything but no adjustments have seemed to make any difference and I'm hesitant to try reinstalling the game since every instance of others who seem to have this issue it has seemed as though it does nothing to help
    Could you post your computer specs as much as possible? I want to see if people having this issue have anything in common. CPU, GPU, memory, motherboard maker/chipset, how many monitors you have, refresh rate, any other devices etc.
    (0)

  3. #3
    Player
    Deathcream's Avatar
    Join Date
    Aug 2023
    Posts
    5
    Character
    Deathcream Zerofive
    World
    Diabolos
    Main Class
    Warrior Lv 90
    Quote Originally Posted by aqualenne View Post
    Could you post your computer specs as much as possible? I want to see if people having this issue have anything in common. CPU, GPU, memory, motherboard maker/chipset, how many monitors you have, refresh rate, any other devices etc.
    While uncertain on how to check my memory/motherboard offhand, CPU should be Intel Core i7-4770 3.4 GHz, GPU NVIDIA Quadro M2000, 2 monitors being Compaq S1922 Wide LCD Monitor and DELL E1910H, the game (both when I was doing windowed and borderless) is always only on the compaq monitor and capped at 60 FPS with both of the monitors refresh rates in windows' settings being displayed as 59.790 hz

    As an addition edited in while not spec related the mention of always having the memory usage drop proved itself untrue immediately after I had posted such as the freeze happened again without such, so may've just been a fluke every other time I had actually checked
    (0)
    Last edited by Deathcream; 07-23-2024 at 05:51 PM. Reason: Adding details related to a comment I made in a prior message