The thing with software development is if your 'release' causes a bunch of people to now start having the same issue, you fix the software, not tell your users to fix their hardware.

https://forum.square-enix.com/ffxiv/...27-Game-Freeze
https://forum.square-enix.com/ffxiv/threads/504729
https://www.reddit.com/r/ffxiv/comme...ort=confidence
https://www.reddit.com/r/ffxiv/comme...nce_dawntrail/
https://forum.square-enix.com/ffxiv/...rashes-freezes