Unable to load game after queue

[KishinEcho]

Since the release of the DawnTrail update I have been unable to log in with any characters that I have previously logged out of in a hub city. The launcher works as intended and the game lets me get as far as queueing, getting fully through the queue, and into the load screen for the city. After that, the game crashes with several dx11 errors followed by a KERNAL error. Any character that was not logged out in a main city can log back in perfectly fine, but will encounter the same crashes when I attempt to enter a main city.
ffxiv_dx11.exe+161B647
ffxiv_dx11.exe+161BD5C
ffxiv_dx11.exe+16206D0
ffxiv_dx11.exe+1F3730
ffxiv_dx11.exe+1F16FC
ffxiv_dx11.exe+219F20
ffxiv_dx11.exe+1B87E56
KERNEL32.DLL+17344

Date & Time: Since DT Install
Frequency: Every attempt to log in to a character in a main city
World name: Siren, and
Character name: Kishin Echo, and all others logged out previously in main city
Class/Level: Level 15 archer
Party or solo: Solo
Area and coordinates: Ul'Dah, Steps of Nald


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\tstic\Documents
FINAL FANTASY XIV ONLINE F:\FFXIV\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

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SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.488GB SYSTEM_FREEDISC_SPACE 0.472GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.488GB SYSTEM_FREEDISC_SPACE 0.472GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1945.594GB SYSTEM_FREEDISC_SPACE 556.305GB
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SYSTEM_SOUND VZ249 (NVIDIA High Definition Audio)
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-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Opera
Settings
Settings
NVIDIA GeForce Overlay
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Battle.net
Visual Studio Community 2019
Google Chrome
Hearthstone
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
OBS Studio
OpenAL
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
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Epic Online Services
Epic Games Launcher
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FINAL FANTASY XIV ONLINE
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Launcher Prerequisites (x64)
Adobe Shockwave Player 12.3
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.38.33135
vs_vswebprotocolselectormsi
Microsoft Visual Studio Setup WMI Provider
Microsoft Visual C++ 2005 Redistributable
vs_filehandler_amd64
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.7523
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.38.33135
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61135
UE Prerequisites (x64)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61135
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.38.33135
Launcher Prerequisites (x64)
vs_FileTracker_Singleton
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
Microsoft XNA Framework Redistributable 4.0 Refresh
vs_minshellmsi
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Minecraft Launcher
Microsoft Visual Studio Setup Configuration
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Streamlabs OBS 0.25.0
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Microsoft Mouse and Keyboard Center
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Mouse Manager
Mozilla Firefox 83.0 (x64 en-US)
Mozilla Maintenance Service
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WinRAR 5.91 (64-bit)
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Allgemeine Runtime Files (x86)
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paint.net
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.7523
Paradox Launcher v2
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Microsoft Visual J# 2.0 Redistributable Package - SE (x64)
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NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
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NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvModuleTracker
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NVIDIA Watchdog Plugin for NvContainer
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NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.65.0.3
UE Prerequisites (x64)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61135


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00003678
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000013F4
C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe 000029FC
C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe 000004C0
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00001118
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001018
C:\Program Files\RealityRipple Software\Mouse Manager\MouseManager.exe 000011AC
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 000028DC
C:\Program Files\Tablet\Wacom\Wacom_UpdateUtil.exe 00002AAC
C:\Program Files\WindowsApps\AppleInc.iTunes_12132.3.2017.0_x64__nzyj5cx40ttqa\AMDS64\AppleMobileDeviceProcess.exe 0000387C
C:\Program Files\WindowsApps\Microsoft.GamingApp_2406.1001.20.0_x64__8wekyb3d8bbwe\XboxPcAppFT.exe 00000618
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.24061.93.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00001AC4
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.22091.10061.0_x64__8wekyb3d8bbwe\Video.UI.exe 000038E4
C:\Users\tstic\AppData\Local\Programs\Opera GX\109.0.5097.142\opera_crashreporter.exe 00000D34
C:\Users\tstic\AppData\Local\Programs\Opera GX\opera.exe 00003B8C
C:\Windows\Explorer.EXE 0000336C
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00002910
C:\Windows\System32\CompPkgSrv.exe 00001A48
C:\Windows\System32\RuntimeBroker.exe 00000DA0
C:\Windows\System32\oobe\UserOOBEBroker.exe 0000393C
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00003314
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000026AC
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001BA0
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00003874
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C:\Windows\system32\conhost.exe 000005EC
C:\Windows\system32\sihost.exe 00001BC0
C:\Windows\system32\svchost.exe 00001D08
C:\Windows\system32\taskhostw.exe 00000924
F:\FFXIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 000018B8
F:\FFXIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00000C58

[kaynide]

I am experiencing the same problem. (Link)

[Abi_Agheal]

You're not the only one with this problem. No solution found at the moment unfortunately.

Here is a list of threads and bug reports with the same issue, with the game crashing in cities area you can keep an eye on in case something happens in the next days.


https://forum.square-enix.com/ffxiv/...to-a-main-city

https://forum.square-enix.com/ffxiv/...-Old-Sharlayan

https://forum.square-enix.com/ffxiv/...or-gold-Saucer

https://forum.square-enix.com/ffxiv/...oad-from-login

https://forum.square-enix.com/ffxiv/...wntrail-launch