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  1. #1
    Player
    Abi_Agheal's Avatar
    Join Date
    Mar 2018
    Location
    Gridania
    Posts
    27
    Character
    Abi A'gheal
    World
    Zodiark
    Main Class
    Red Mage Lv 90

    Game crashes when loading into a main city

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

    Date & Time: 06-28-2024
    Frequency: Every attempt to teleport to Ul'dah, Gridania or Limsa
    World name: Zodiark (Light DC)
    Character name: Abi A'gheal
    Party or solo: solo
    In-game time: Since server are up after 7.0 maintenance
    Area and coordinates: Ul'dah, Gridania and Limsa Lominsa

    Steps:
    1. I was able to log in the game after the server came back online today (7.0 early access). My character was in front of my house, I was able to switch jobs, organize skill bars, enter my house, check retainers etc. without any issue. I was able to join a S rank hunt in Central Thanalan (Zodiark world) without any issue.
    2. When trying to teleport to Gridania, game crashed during loading screen with the following error message.

    "An unexpected error has occured. Exciting FINAL FANTASY XIV.
    2024-06-17_18:56

    ffxiv-dx11.exe+161B647
    ffxiv-dx11.exe+161BD5C
    ffxiv-dx11.exe+16206D0
    ffxiv-dx11.exe+1617EDA
    ffxiv-dx11.exe+16168DA
    ffxiv-dx11.exe+482128
    ffxiv-dx11.exe+481BDE
    ffxiv-dx11.exe+1F261D

    3. Since then, main character stuck in a loop, game crashing during the loading screen for Gridania after the end of the queue to log back in.

    4. I was able to log in on Alt characters in housing areas and teleport in open world areas without any issue, but game crashes if trying to teleport in a main town again.

    5. I tried to create a new character (Alpha world, Light DC) in Ul'dah and game crashed during the loading screen into the main city instantly.
    (2)

  2. #2
    Player
    Abi_Agheal's Avatar
    Join Date
    Mar 2018
    Location
    Gridania
    Posts
    27
    Character
    Abi A'gheal
    World
    Zodiark
    Main Class
    Red Mage Lv 90
    6. Tried to queue for instanced duties on alt character that is not stuck in a crash loop and no issue to report (Frontlines roulette/Trial roulette works fine). Issue is limited to main cities and it is impossible to log in on a character that tried to access a main city.

    (System and drivers up to date).
    (0)