Stream Version - Crash in Old Sharlayan

[AtheneValfaria]

Date & Time: since 7.0
Frequency: always in towns
World name: Twintania
Character name: Athene Valfaria
Class/Level: last logged in as Paladin 90
Party or solo: solo
Steps:
1. started after Patch, logged in into Goblet... works
2. moved into my house ... same
3. ported to Labyrinthos ... works
4. back to goblet ... works
5. ported to Old Sharlayan .... CRASH!!!
got a message (2 times):



6. restart game... logged in... Loading screen (after queue).... Crash again.
7. next restart... another character... queue... loading (Goblet) ... works.
8. changed to main... queue... loading... CRASH.
9. watched on different discord servers... some with same problem but no solution.
10. checked the web... did some things....
- complete uninstall and reinstall (holy 93GB) ... crash on main, other works
- checked directx ... all ok
- checked gpu software... up to date
- uninstalled gpu software, reinstalled with factory settings, game started... crash again on Loading map to Old Shalayan. Char on Goblet works.
- run "sfc /scannow" on Powershell Admin ... all fine.
- Set GameMode off and on
- Set different resolutions
- unplugged 2nd screen
- checked AMD FSR
- played another game with much higher requirements (worked perfect)
- read again posts... people always say that it happens in towns (also Limsa and Uldah too).
- after 8 hours I really tried all possible in my knowledge and I'm out of any idea.

- cant play story, my main is unusable. I don't want to risk another chars to send them to any city, too.
- everytime exactly same double-nessage with exactly same values.


Connection Specs
- Type of internet connection/provider: Vodafone 100mBit.
- Modem maker/model number: Fritz Box 7530AX
- Gamepad Manufacturer: Sony Playstation 3 Controller via ScpToolkit (Xbox Controller)



Notice: GPU Drivers on 1st crash was 24.3.1 (after reinstall I tried 24.1.1)

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument D:\Eigene Dokumente
FINAL FANTASY XIV Online
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[Abi_Agheal]

Exactly the same problem, except it was in Gridania my main character ended up in limbo instead of Old Sharlayan. I've tried pretty much all the same things you did with no more success. I will re-download everything one more time but I'm not very optimistic. Plus my thread was moved into "unable to verify" :/

If you find a solution, keep us posted.

[AtheneValfaria]

@Abi_Agheal.. Sure, I will reply if i found a solution, but we are not alone. Seems to be many more with that problem here on this forum ( https://forum.square-enix.com/ffxiv/...or-gold-Saucer ). I crosslinked from there to here.
A little thing...
I'm using no additional shader (gshade or so on). Only overlays are: Xbox GameBar (a part of Win10... called by WinKey+G), AMD Radeon overlay and steam overlay. Even there i use no discord voice overlay. But i don't think a crash came from there.

[TrashyWaifuu]

I'm having a Similar Issue and Have been at this now for over 24 hours with no fix. My character Setsuko Yua on Diabolos was originally in the Golden Saucer. When I went to teleport her to Old Sharlayan it crashed it now says she's in Uldah but She will no longer load up past the loading screen after the queue and I get that same exact error when it crashes. My character Kaylix Ariti(Diabolo) was logged off in Old Sharlayan because he's still in Endwalker, is having the same issue. Yet all my baby characters who are in Ishgard and another one in the Golden Saucer load up without any issues. I have uninstalled/reinstalled, tried restoring game data via the launcher 4/5 times each and nothing works. MY windows, drivers and Firewall are not the issue. I also tried loading up on a few worlds in Dynamis and I just the same error.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Lewis\Documents
FINAL FANTASY XIV Online C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online
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FFXIVLauncher
Stream Version - Crash in Old Sharlayan - Google Chrome
downloads
Mail
Microsoft Text Input Application
NVIDIA GeForce Overlay
Calculator
Calculator
downloads
FINAL FANTASY XIV Online
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Settings
#the-endless-abyss | Sanctuary - Discord


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

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Google Chrome
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Microsoft Edge WebView2 Runtime
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Razer Surround
Razer Synapse
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Microsoft XNA Framework Redistributable 4.0 Refresh
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Microsoft Windows Desktop Runtime - 3.1.8 (x64)
Epic Games Launcher Prerequisites (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

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C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00004720
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C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00004240
C:\Windows\System32\CompPkgSrv.exe 0000357C
C:\Windows\System32\RuntimeBroker.exe 00003C68
C:\Windows\System32\SecurityHealthSystray.exe 000026D4
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001C2C

[Mewi]

Same exact thing, it is most likely CPU related... Mine is a AMD 1090T... which is also Phenom II.... did they poorly implement AVX2? I can be outside of main towns, like at my housing location... but when I go into town I get this problem also. I tried reinstalling drivers, reinstalling game... even did directx runtimes lol. I think this is more than a coincidence. If AVX2 is implemented for some parts of the game, can SE please confirm this? If so... possibly remove them until they are actually utilized?

[Abi_Agheal]

I did not notice I had 3 error windows stacked on top of each others since everything shut down when you click OK but indeed, same errors for everybody, instantly when entering town only. Definitely something got broken in the update that was not an issue previously. I also have an AMD Phenom II if this is CPU related, could be a clue.



Original post: https://forum.square-enix.com/ffxiv/...to-a-main-city

SYSTEM_OS Windows 10 Professionnel 64 bits (6.2, version 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz