Cant leave the INN room or gold Saucer

[Kiiari]

(Husband Posting for Kiiari) - I've done every step imaginable, Reinstalled the game, updated drivers, turned off Game mode. I can load in on my computer fine, get her to the INN. She can load that character, try to leave the INN, crash. If she's not logged out in the INN room, she crashes while the loading screen is up:

An unexpected error has occurred. Exiting Final Fantasy XIV. 2024-06-17_11:56

ffxiv_dx11.exe+161B647
ffxiv_dx11.exe+161BD5C
ffxiv_dx11.exe+16206D0
ffxiv_dx11.exe+1F3730
ffxiv_dx11.exe+1F16FC
ffxiv_dx11.exe+219F20
ffxiv_dx11.exe+1B87E56
KERNEL32.DLL+17344

Shut off everything unnecessary from startup.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Siara\OneDrive\Documents
FINAL FANTASY XIV ONLINE C:\Games\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Phenom(tm) II X6 1045T Processor (6 CPUs), ~2.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 1503
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16302.941MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18734.941MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 952.811GB SYSTEM_FREEDISC_SPACE 274.882GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 26.736GB SYSTEM_FREEDISC_SPACE 26.208GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 439.023GB SYSTEM_FREEDISC_SPACE 235.734GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS ASUS Radeon RX 570 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 4074.988 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8151.471 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0403852.inf_amd64_63c1d613d771eff0\B400781\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0403852.inf_amd64_63c1d613d771eff0\B400781\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0403852.inf_amd64_63c1d613d771eff0\B400781\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0403852.inf_amd64_63c1d613d771eff0\B400781\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.21912.0014
SYSTEM_GRAPHICS_DRIVER_DATE 2/19/2024 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 1 - 24GN50W (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {95F9C806-F85F-44D1-8E73-345F0DAD1BB2}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.30
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/5/2024 19:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {9A531120-6BD0-42CB-83AF-2076C9A23E61}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.3636
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/18/2023 19:00:00
SYSTEM_SOUND Speakers (Logitech Wireless Headset)
SYSTEM_SOUND_DEVICE_ID {587EE063-01F8-4206-BE38-84AC6CFF6ADF}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.4355
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2024 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3AD1EDD0-52A5-11EB-8001444553540000}
SYSTEM_INPUT_NAME Logitech Wireless Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {ECE686E0-17AB-11EC-8001444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {ECE6FC10-17AB-11EC-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {ECE6FC10-17AB-11EC-8003444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3AD23BF0-52A5-11EB-8002444553540000}
SYSTEM_INPUT_NAME Logitech Wireless Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 11 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Technical Support - Post New Thread — Mozilla Firefox
Error screenshot.PNG ‎- Photos
Pictures
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

AMD Chipset Software
Haunted Hotel: Death Sentence
Haunted Hotel: Eternity
Mystery Case Files: Black Crown Collector's Edition
Redemption Cemetery: Grave Testimony
Redemption Cemetery: Salvation of the Lost
Big Fish: Game Manager
Entropia Universe
Glyph
RIFT
Trove
Google Chrome
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Npcap
OpenAL
Overwolf
Steam
The Elder Scrolls Online
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.36.32532
AMD_Chipset_Drivers
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.36.32532
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.36.32532
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
AMD SBxxx SMBus Driver
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.36.32532
Microsoft Windows Desktop Runtime - 6.0.11 (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft .NET Framework 1.1
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
AMD Software
Guild Wars 2
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
Baldur's Gate 3
STAR WARS™: The Old Republic™
Forgotten Realms: The Archives - Collection Three
Dungeons & Dragons Online®
Baldur's Gate: Enhanced Edition
Icewind Dale: Enhanced Edition
Elite Dangerous
Betrayal Collection
Return to Krondor
West of Loathing
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.36.32532
AMD Settings
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Update Health Tools
AMD WVR64
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Update for Windows 10 for x64-based Systems (KB4480730)
Branding64
Inquisit 6 Player
Microsoft .NET Host FX Resolver - 6.0.11 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Windows PC Health Check
Update for Windows 10 for x64-based Systems (KB5001716)
AMD DVR64
Microsoft Silverlight
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Windows Desktop Runtime - 6.0.11 (x64)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft .NET Host - 6.0.11 (x64)
Microsoft .NET Runtime - 6.0.11 (x64)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.36.32532
UpdateAssistant


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 0000205C
C:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000011D8
C:\Program Files\AMD\CNext\CNext\AMDRSServ.exe 00000484
C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 00000CE8
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 00000D48
C:\Program Files\AMD\CNext\CNext\amdow.exe 00001DA4
C:\Program Files\AMD\CNext\CNext\cncmd.exe 00000E04
C:\Program Files\Mozilla Firefox\firefox.exe 00001834
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2024.11030.15001.0_x64__8wekyb3d8bbwe\PhotosApp.exe 00001CA8
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2024.11030.15001.0_x64__8wekyb3d8bbwe\PhotosService\PhotosService.exe 00000D14
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.24052.124.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00002318
C:\WINDOWS\Explorer.EXE 000016AC
C:\WINDOWS\System32\svchost.exe 000022B8
C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 0000168C
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 0000185C
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000188C
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00002344
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001ECC
C:\WINDOWS\system32\ApplicationFrameHost.exe 00000420
C:\WINDOWS\system32\DllHost.exe 0000159C
C:\WINDOWS\system32\SearchFilterHost.exe 000010F4
C:\WINDOWS\system32\cmd.exe 000020EC
C:\WINDOWS\system32\conhost.exe 0000191C
C:\WINDOWS\system32\ctfmon.exe 00001124
C:\WINDOWS\system32\sihost.exe 00000D2C
C:\WINDOWS\system32\svchost.exe 000012BC
C:\WINDOWS\system32\taskhostw.exe 00000F8C
C:\Windows\System32\RuntimeBroker.exe 00001600
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001D8C
C:\Windows\System32\smartscreen.exe 00001B58

Brand new character data files(Deleted from documents/my games/FINAL FANTASY XIV - A Realm Reborn & game worked perfectly before the expansion. The benchmark did the same but I assumed it was a glitch, silly me.

Any other ideas since I'm running out and the wife is out of patience with the game not loading correctly.

[Kiiari]

Update: Swapped out Video for a known working Geforce card. Same effect, no change. So next step sucks but guess I'm uninstalling the game and reinstalling it.

Edit: So uninstalling and reinstalling did nothing. Completely different video drivers. No way to disable DX11 in the settings anymore so not sure what else it could be.

[Sharrelorna]

I am able to log into my characters the FIRST TIME just fine, but if I try to go anywhere involving a loading screen, it crashes, and the character will not load after that.

In my case, I tried on two characters. One had a fatal crash, and same exact error codes as above, on attempting to teleport from Lavender Beds to Ul'dah. The other had the same fatal crash, and same exact error codes as above, on trying to leave an Inn Room in Gridania (receiving a loading screen FOR Gridania).
Both are available at the character selection screen and wait through the queue just fine, but when they reach actual loading, both have the same crash and list of error codes as above.

The game was running just fine for me until the 7.0/Dawntrail update. Crashes were Extremely rare, and I don't remember ever seeing errors generated.


Info below generated with the FFXIV Launcher "System Information" option (sorry it's so damn long).


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument D:\Users\Valri\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride <local>;*.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Phenom(tm) II X6 1090T Processor (6 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS BIOS Date: 12/23/10 19:51:38 Ver: 24.03
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32766.051MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 65534.051MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 458.688GB SYSTEM_FREEDISC_SPACE 153.133GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 298.088GB SYSTEM_FREEDISC_SPACE 257.953GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 6.505GB SYSTEM_FREEDISC_SPACE 1.191GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.984GB SYSTEM_FREEDISC_SPACE 837.767GB
SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.875GB SYSTEM_FREEDISC_SPACE 1619.479GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8067.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16383.025 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvddi.inf_amd64_3f111b938c83cfc2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvddi.inf_amd64_3f111b938c83cfc2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvddi.inf_amd64_3f111b938c83cfc2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvddi.inf_amd64_3f111b938c83cfc2\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.5599
SYSTEM_GRAPHICS_DRIVER_DATE 5/31/2024 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8067.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16383.025 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvddi.inf_amd64_3f111b938c83cfc2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvddi.inf_amd64_3f111b938c83cfc2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvddi.inf_amd64_3f111b938c83cfc2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvddi.inf_amd64_3f111b938c83cfc2\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.5599
SYSTEM_GRAPHICS_DRIVER_DATE 5/31/2024 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Digital Audio (HDMI) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {751F9F71-4753-4FAC-98FB-41087CE896CC}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.3636
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/18/2023 17:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {7AC5285D-B451-4E44-A9FC-4839B20681C2}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.3636
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/18/2023 17:00:00
SYSTEM_SOUND Headphones (Bose PC Desktop Controller)
SYSTEM_SOUND_DEVICE_ID {BB343C05-89FE-47E6-A453-AF3EAFD8A608}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.4355
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2024 17:00:00
SYSTEM_SOUND VG270 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {CDBE8DC7-9A21-4815-A177-26C25B904E8F}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.4.0.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/17/2024 17:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F9C03570-40F5-11EA-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F9C1E320-40F5-11EA-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F9C23140-40F5-11EA-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F9C25850-40F5-11EA-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7DBBE2D0-7413-11EE-8001444553540000}
SYSTEM_INPUT_NAME CORSAIR K55 RGB PRO Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A74F8610-7A28-11EC-8001444553540000}
SYSTEM_INPUT_NAME Bose PC Desktop Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7DBC5800-7413-11EE-8002444553540000}
SYSTEM_INPUT_NAME CORSAIR K55 RGB PRO Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8B8B3F10-7E7A-11EA-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7DBC7F10-7413-11EE-8003444553540000}
SYSTEM_INPUT_NAME CORSAIR K55 RGB PRO Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Cant leave the INN room or gold Saucer - Reply to Topic - Google Chrome
Microsoft Office Picture Manager
Microsoft Text Input Application
Media Player
Media Player
NVIDIA GeForce Overlay


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Baldur's Gate 3
Adobe AIR
Adobe Creative Suite 4 Design Premium
Battle.net
BitRaider Web Client
BOSS
Burning Crusade Classic
Acrobat.com
Crimson Editor SVN286M
Diablo II Resurrected
Diablo III
FileZilla Client 3.30.0
Google Chrome
Heroes of the Storm
Connect
MAGIX Content and Soundpools
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
OpenAL
Origin
Overwatch
Overwolf
Razer Chroma SDK Core Components
Razer Core
Razer Synapse
Skype version 8.43
Steam
STAR WARS™ Knights of the Old Republic™ II: The Sith Lords™
Dust: An Elysian Tail
Star Wars: Knights of the Old Republic
Firefly Online Cortex
Alexia Crow
Portal
Portal 2
Portal 2 Publishing Tool
The Elder Scrolls V: Skyrim
The Elder Scrolls Legends
The Elder Scrolls Online
World of Warcraft
World of Warcraft Beta
World of Warcraft Classic
Adobe Color NA Recommended Settings CS4
Quicken 2013
Adobe Flash Player 10 Plugin
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Adobe Update Manager CS4
Adobe Extension Manager CS4
kuler
HP Customer Experience Enhancements
Adobe Color JA Extra Settings CS4
Razer Synapse
Adobe CSI CS4
Adobe AIR
Adobe SGM CS4
Adobe Anchor Service CS4
Adobe Drive CS4
AdobeColorCommonSetRGB
iSEEK AnswerWorks English Runtime
MSXML 4.0 SP3 Parser
Adobe Version Cue CS4 Server
MSXML 4.0 SP3 Parser (KB2758694)
Adobe InDesign CS4
Adobe InDesign CS4 Icon Handler
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Adobe Flash CS4 STI-en
Java 7 Update 71
FINAL FANTASY XIV ONLINE
Adobe InDesign CS4 Application Feature Set Files (Roman)
Carbonite
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Bethesda.net Launcher
PDF Settings CS4
Adobe XMP Panels CS4
Star Wars: The Old Republic
HP ePrint SW
Adobe Color - Photoshop Specific CS4
Adobe WinSoft Linguistics Plugin
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.36.32532
Pixel Bender Toolkit
Mass Effect™
Adobe Service Manager Extension
Java Auto Updater
Adobe SING CS4
Quicken 2016
Adobe Color EU Extra Settings CS4
HP ePrint SW
Epic Games Launcher
Adobe Dynamiclink Support
Quicken
Adobe Color Video Profiles CS CS4
Adobe Photoshop CS4 Support
Adobe Device Central CS4
AdobeColorCommonSetCMYK
MSXML 4.0 SP2 Parser and SDK
GOG GALAXY
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.36.32532
Mass Effect™ 2
Apple Software Update
HP Support Assistant
Adobe Flash CS4 Extension - Flash Lite STI en
Text-To-Speech-Runtime
Adobe InDesign CS4 Common Base Files
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
Adobe Media Encoder CS4 Importer
Adobe Type Support CS4
Microsoft Visual C++ 2005 Redistributable
Adobe Bridge CS4
Suite Shared Configuration CS4
MSXML 4.0 SP2 (KB954430)
Skype Click to Call
Adobe Illustrator CS4
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.36.32532
Microsoft Office Standard Edition 2003
Adobe Linguistics CS4
Adobe CMaps CS4
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
Adobe Setup
Epic Online Services
Adobe Creative Suite 4 Design Premium
Evernote v. 6.8.7
Microsoft Visual C++ 2005 Redistributable
UE Prerequisites (x64)
Dragon Age: Origins
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Connect
Adobe Photoshop CS4
Adobe Asset Services CS4
Adobe Output Module
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
VZW Software Upgrade Assistant - LG 2.0.3.0
GoTo Opener
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.36.32532
Microsoft Windows Desktop Runtime - 6.0.11 (x64)
Adobe Default Language CS4
Launcher Prerequisites (x64)
Acrobat.com
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Photoshop Camera Raw
HP ePrint SW
HP Support Solutions Framework
OneClickdigital Media Manager
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
Microsoft XNA Framework Redistributable 4.0 Refresh
Apple Application Support
Adobe Media Encoder CS4
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Adobe Search for Help
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
MSXML 4.0 SP2 (KB973688)
Adobe Flash CS4
Realtek Ethernet Controller All-In-One Windows Driver
Adobe ExtendScript Toolkit CS4
Adobe PDF Library Files CS4
Adobe Fonts All
QuickTime 7
Nexus Mod Manager
Avast Free Antivirus
Macrium Reflect Free Edition
VEGAS Pro 21.0
NVIDIA Display Control Panel
No Man's Sky
The Elder Scrolls Online: Tamriel Unlimited
Silence
World to the West
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.36.32532
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
HP ePrint SW
Microsoft .NET Framework 4.8
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Update Health Tools
Adobe WinSoft Linguistics Plugin x64
Photoshop Camera Raw_x64
Google Earth Pro
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
LibreOffice 7.3.5.2
HP ePrint SW
Movie Studio 14.0
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
MSVCRT Redists
iTunes
Microsoft .NET Host FX Resolver - 6.0.11 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Adobe Fonts All x64
Windows PC Health Check
Backup and Sync from Google
VEGAS Pro 21.0
Google Drive
Bonjour
Macrium Reflect Free Edition
HP ePrint SW
Apple Mobile Device Support
Update for Windows 10 for x64-based Systems (KB5001716)
Adobe Linguistics CS4 x64
Adobe Anchor Service x64 CS4
Adobe Type Support x64 CS4
Adobe CSI CS4 x64
Adobe CMaps x64 CS4
Adobe Drive CS4 x64
Microsoft Windows Desktop Runtime - 6.0.11 (x64)
Adobe Acrobat (64-bit)
HP ePrint SW
NVIDIA Graphics Driver 555.99
NVIDIA GeForce Experience 3.28.0.412
NVIDIA Optimus Update 39.5.0.0
NVIDIA PhysX System Software 9.23.1019
NVIDIA Update 39.5.0.0
NVIDIA FrameView SDK 1.3.8513.32290073
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.4.0.1
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.28.0.412
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.65.0.3
Adobe InDesign CS4 Icon Handler x64
Microsoft .NET Host - 6.0.11 (x64)
Microsoft .NET Runtime - 6.0.11 (x64)
MAGIX Music Maker Trial Soundpools
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Adobe Photoshop CS4 (64 Bit)
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.36.32532
Adobe PDF Library Files x64 CS4
UE Prerequisites (x64)
HP Touchpoint Analytics Client


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\PROGRA~2\MICROS~3\OFFICE11\OIS.EXE 00002850
C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe 00003564
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000018E0
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 0000333C
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00003668
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 00003A80
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00000454
C:\Program Files\AVAST Software\Avast\AvastUI.exe 000019C0
C:\Program Files\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe 00000CB4
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00002F40
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002910
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.24052.124.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 000022B4
C:\Program Files\WindowsApps\Microsoft.ZuneMusic_11.2405.8.0_x64__8wekyb3d8bbwe\Microsoft.Media.Player.exe 00002E00
C:\Users\Valri\AppData\Local\Discord\app-1.0.9152\Discord.exe 00002E68
C:\Users\Valri\AppData\Local\Programs\todoist\Todoist.exe 00001C20
C:\WINDOWS\Explorer.EXE 00001640
C:\WINDOWS\System32\svchost.exe 000009B0
C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002194
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00004028
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000026F4
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 000029A0
C:\WINDOWS\system32\ApplicationFrameHost.exe 000022F8
C:\WINDOWS\system32\DllHost.exe 000015C4
C:\WINDOWS\system32\conhost.exe 00003394
C:\WINDOWS\system32\sihost.exe 00001350
C:\WINDOWS\system32\svchost.exe 00001878
C:\WINDOWS\system32\taskhostw.exe 0000208C
C:\Windows\System32\CompPkgSrv.exe 00000268
C:\Windows\System32\RuntimeBroker.exe 000024B8
C:\Windows\System32\SecurityHealthSystray.exe 000031EC
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001F48
C:\Windows\System32\smartscreen.exe 00000330

[AtheneValfaria]

A little reference: https://forum.square-enix.com/ffxiv/...-Old-Sharlayan
Kiiari & Sharrelorna, i have exactly the same error (including the values). Checked your sytem informations with my. We have the same GPU as Kiiari, same type (family) of CPU (but you have 6 Core, I have 4 activated (can use ASUS Core Unlocker to run up to 6 on a BlackBox CPU) and same Win10-Version.

Maybe my longer post gives you hope that we are not alone ;-) ... please keep us updated if you find a solution.

[Mewi]

Same exact thing, it is most likely CPU related... Mine is a AMD 1090T... which is also Phenom II.... did they poorly implement AVX2? I can be outside of main towns, like at my housing location... but when I go into town I get this problem also. I tried reinstalling drivers, reinstalling game... even did directx runtimes lol. I think this is more than a coincidence. If AVX2 is implemented for some parts of the game, can SE please confirm this? If so... possibly remove them until they are actually utilized?

[Abi_Agheal]

I did not notice I had 3 error windows stacked on top of each others since everything shut down when you click OK but indeed, same errors for everybody, instantly when entering town only. Definitely something got broken in the update that was not an issue previously. I also have an AMD Phenom II if this is CPU related, could be a clue.



Original post: https://forum.square-enix.com/ffxiv/...to-a-main-city

[Kathne]

So Kiiari is my spouse, We've done everything and to be honest, it's FFXIV and the processor from what I can gather. The machine ran FFXIV fine before the update and runs Entropia Universe (https://www.entropiauniverse.com) & Elite Dangerous without issue and those games are much more processor & gpu intensive. This is something the benchmark brought to light but was apparently overlooked by SE. Hopefully they decide to fix this before the wife decides to request a refund for the game update not working on her machine. Her patience for this is running thin as honestly is mine.

[Sharrelorna]

I do hope they get it working for us. I have a LOT of time, and not an insubstantial amount of money invested in this game. Not to mention my gaming social group is here, etc etc.
I'm not too surprised at the CPU being the common thread. I had issues with WoW because of it at some point, but after enough of us with the issue logged tickets, they fixed it at the time. I left WoW for good not long after, for other reasons, so I don't know if they continued to support it.
I REALLY REALLY hope FFXIV is going to see enough of us who REALLY REALLY want to play and fix it!!!! SOON. I know it's "just a game" but I'm dying a bit over here waiting while my friends are all enjoying the new content, and I am unable to enjoy ANY of it. (I don't think the inside of an Inn room, or running around LB counts).

[TrashyWaifuu]

I've tried completely uninstalling and removing any and all FF14 files from my computer. Still a no go. ):

[AtheneValfaria]

This problem (same as https://forum.square-enix.com/ffxiv/...-Old-Sharlayan ) was going into "Accepted Bugs". So we can hope that something will happen. We all here have an AMD Phenom II and I hope it will be fixed soon.