Results 1 to 3 of 3

Hybrid View

  1. #1
    Player
    kn0tlis's Avatar
    Join Date
    Nov 2023
    Posts
    1
    Character
    Gee Willikers
    World
    Goblin
    Main Class
    Sage Lv 90

    Connection errors

    I recently resubbed and played two days without any errors or disconnects. Then I tried logging in the next day and was met with 90002 and 90001 errors endlessly. I googled various solutions including VPNs, changing network settings to use Google's DNS, disabling antivirus, adding exceptions for FFXIV to the firewall, restarting my router, reinstalling the game (twice), and several other fixes suggested on various forums about these network connection errors.

    Nothing has worked. At random times I'll be able to connect and play for a few minutes, or an hour sometimes, but it always ends up disconnecting eventually. Most of the time I'll launch the game, connect to my data center, and load my main character, only to load into the server and then get booted back out with a 90002/90001 error 10 seconds after loading in.

    I've contacted my ISP (AT&T) and they did not have any solutions. I've done the path tracing command as suggested here (https://na.finalfantasyxiv.com/lodes...been%20changed.) and here are my three most recent results:

    1)
    Tracing route to 204.2.29.122 over a maximum of 30 hops

    1 1 ms 1 ms 1 ms dsldevice.attlocal.net [REDACTED IP]
    2 2 ms 2 ms 2 ms 107-197-152-1.lightspeed.rlghnc.sbcglobal.net [107.197.152.1]
    3 3 ms 2 ms 2 ms 99.173.76.196
    4 * * * Request timed out.
    5 * * * Request timed out.
    6 * * * Request timed out.
    7 12 ms 10 ms 11 ms 192.205.32.178
    8 * * * Request timed out.
    9 * 67 ms 66 ms ae-2.r24.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
    10 74 ms 72 ms 72 ms ae-4.a00.scrmca03.us.bb.gin.ntt.net [129.250.7.57]
    11 70 ms 70 ms 70 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
    12 70 ms 69 ms * 204.2.29.241
    13 69 ms 70 ms 70 ms 204.2.29.122


    2)
    Tracing route to 204.2.29.122 over a maximum of 30 hops

    1 2 ms 1 ms 1 ms dsldevice.attlocal.net [REDACTED IP]
    2 2 ms 1 ms 2 ms 107-197-152-1.lightspeed.rlghnc.sbcglobal.net [107.197.152.1]
    3 3 ms 2 ms 3 ms 99.173.76.196
    4 * * * Request timed out.
    5 * * * Request timed out.
    6 * 10 ms * 32.130.89.1
    7 11 ms 11 ms 11 ms 192.205.32.178
    8 12 ms 10 ms 11 ms ae-0.r24.asbnva02.us.bb.gin.ntt.net [129.250.3.243]
    9 68 ms 67 ms 70 ms ae-2.r24.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
    10 72 ms 69 ms 85 ms ae-4.a00.scrmca03.us.bb.gin.ntt.net [129.250.7.57]
    11 70 ms 71 ms 70 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
    12 * 70 ms 72 ms 204.2.29.241
    13 70 ms 70 ms 69 ms 204.2.29.122


    3)
    Tracing route to 204.2.29.122 over a maximum of 30 hops

    1 1 ms 1 ms 1 ms dsldevice.attlocal.net [REDACTED IP]
    2 2 ms 2 ms 2 ms 107-197-152-1.lightspeed.rlghnc.sbcglobal.net [107.197.152.1]
    3 3 ms 2 ms 1 ms 99.173.76.196
    4 * * * Request timed out.
    5 * * * Request timed out.
    6 * * * Request timed out.
    7 12 ms 11 ms 10 ms 192.205.32.178
    8 11 ms 10 ms 11 ms ae-0.r24.asbnva02.us.bb.gin.ntt.net [129.250.3.243]
    9 205 ms 66 ms 82 ms ae-2.r24.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
    10 94 ms 69 ms 70 ms ae-4.a00.scrmca03.us.bb.gin.ntt.net [129.250.7.57]
    11 71 ms 70 ms 70 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
    12 70 ms 69 ms 70 ms 204.2.29.241
    13 69 ms 69 ms 69 ms 204.2.29.122


    I also submitted a report from this page https://support.na.square-enix.com/c...382&la=1&fty=2 about "Providing information on packet loss and lag"

    Please tell me there is a fix for this. I would like to play the game considering I just resubbed...
    (1)

  2. #2
    Player
    jazix's Avatar
    Join Date
    Mar 2023
    Posts
    17
    Character
    Jazix Derp
    World
    Ultros
    Main Class
    Black Mage Lv 90
    Much the same issue documented in this mega-thread:

    https://forum.square-enix.com/ffxiv/...server-network

    Sadly there's no solution and no official word beyond trying out cloud-hosted servers.
    (0)

  3. #3
    Moderator Votraftur's Avatar
    Join Date
    May 2023
    Posts
    879
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

    What Platform are you using? (Steam/Windows/Mac etc.)
    What type of connection are you using (wired/wireless)?
    Does this only happen to one character or all characters?
    Are there other programs being used when running FFXIV?
    How often does the error occur?

    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
    (0)